blue screen crash
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From: Kieran Rawley on 19 Feb 2005 15:19 The following is a verbatim copy of all the text that was on the big blue screen three nights ago on my dad's computer. If anyone knows what it all means and has a suggestion as to a fix please reply to this so that I can help him along a bit. Cheers A problem has been detected and windows has been shut down to prevent damage to your computer driver_irql_not_less_or_equal. If this is the first time you have seen this stop error screen, restart your computer. If this screen appears again, follow these steps: check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any updates you need. If problems continue, disable or remove any newly installed hardware or software. Disable bios memory options such as caching or shadowing. If you need to use safe mode to remove or disable components restart your computer. Press f8 to select advanced start up options, and then select safe mode. Technical information; ***stop;ox000000di(ox00000034,ox00000002,ox00000000,oxf9962b74)***idechndr.sys_addressf9962b74base a f995d000,date stamp 3d99eac3. Beginning dump of physical memory, physical memory dump complete. Contact your system administrator or technical support group for further assistance. -- Kieran bewildered and loving it!
From: DJ Borell on 19 Feb 2005 15:35 "Kieran Rawley" <KieranRawley(a)discussions.microsoft.com> wrote in message news:CD9D10E2-3712-40FA-9CFF-0BE72A82FD91(a)microsoft.com... > ***stop;ox000000di(ox00000034,ox00000002,ox00000000,oxf9962b74 See if this helps: http://support.microsoft.com/default.aspx?scid=kb;en-us;293077
From: "Rick "Nutcase" Rogers" on 19 Feb 2005 16:38 Hi, That error message indicates a driver issue. Troubleshooting it can be lengthy. Check that your hardware and the drivers for it meet the compatibility list: ftp://ftp.microsoft.com/services/whql/hcl/winxphclx86.txt More on these stop errors and additional steps you can take: Troubleshooting a Stop 0x0000000A Error in Windows XP [Q314063] http://support.microsoft.com/?kbid=314063 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP http://support.microsoft.com/?kbid=316434 How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560] http://support.microsoft.com/?kbid=310560 -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Associate Expert - WindowsXP Expert Zone www.microsoft.com/windowsxp/expertzone Windows help - www.rickrogers.org "Kieran Rawley" <KieranRawley(a)discussions.microsoft.com> wrote in message news:CD9D10E2-3712-40FA-9CFF-0BE72A82FD91(a)microsoft.com... > The following is a verbatim copy of all the text that was on the big blue > screen three nights ago on my dad's computer. If anyone knows what it all > means and has a suggestion as to a fix please reply to this so that I can > help him along a bit. Cheers > > A problem has been detected and windows has been shut down to prevent > damage > to your computer driver_irql_not_less_or_equal. If this is the first time > you > have seen this stop error screen, restart your computer. If this screen > appears again, follow these steps: check to make sure any new hardware or > software is properly installed. If this is a new installation, ask your > hardware or software manufacturer for any updates you need. If problems > continue, disable or remove any newly installed hardware or software. > Disable > bios memory options such as caching or shadowing. If you need to use safe > mode to remove or disable components restart your computer. Press f8 to > select advanced start up options, and then select safe mode. Technical > information; > ***stop;ox000000di(ox00000034,ox00000002,ox00000000,oxf9962b74)***idechndr.sys_addressf9962b74base > a f995d000,date stamp 3d99eac3. Beginning dump of physical memory, > physical > memory dump complete. Contact your system administrator or technical > support > group for further assistance. > > -- Kieran > bewildered and loving it!
From: David Candy on 19 Feb 2005 16:51 The message lists his Intel IDE driver. -- ---------------------------------------------------------- http://www.microscum.com/mscommunity/ "Rick "Nutcase" Rogers" <rick(a)mvps.org> wrote in message news:unxvctsFFHA.3336(a)TK2MSFTNGP10.phx.gbl... > Hi, > > That error message indicates a driver issue. Troubleshooting it can be > lengthy. Check that your hardware and the drivers for it meet the > compatibility list: > > ftp://ftp.microsoft.com/services/whql/hcl/winxphclx86.txt > > More on these stop errors and additional steps you can take: > > Troubleshooting a Stop 0x0000000A Error in Windows XP [Q314063] > http://support.microsoft.com/?kbid=314063 > > HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP > http://support.microsoft.com/?kbid=316434 > > How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560] > http://support.microsoft.com/?kbid=310560 > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Associate Expert - WindowsXP Expert Zone > www.microsoft.com/windowsxp/expertzone > Windows help - www.rickrogers.org > > "Kieran Rawley" <KieranRawley(a)discussions.microsoft.com> wrote in message > news:CD9D10E2-3712-40FA-9CFF-0BE72A82FD91(a)microsoft.com... >> The following is a verbatim copy of all the text that was on the big blue >> screen three nights ago on my dad's computer. If anyone knows what it all >> means and has a suggestion as to a fix please reply to this so that I can >> help him along a bit. Cheers >> >> A problem has been detected and windows has been shut down to prevent >> damage >> to your computer driver_irql_not_less_or_equal. If this is the first time >> you >> have seen this stop error screen, restart your computer. If this screen >> appears again, follow these steps: check to make sure any new hardware or >> software is properly installed. If this is a new installation, ask your >> hardware or software manufacturer for any updates you need. If problems >> continue, disable or remove any newly installed hardware or software. >> Disable >> bios memory options such as caching or shadowing. If you need to use safe >> mode to remove or disable components restart your computer. Press f8 to >> select advanced start up options, and then select safe mode. Technical >> information; >> ***stop;ox000000di(ox00000034,ox00000002,ox00000000,oxf9962b74)***idechndr.sys_addressf9962b74base >> a f995d000,date stamp 3d99eac3. Beginning dump of physical memory, >> physical >> memory dump complete. Contact your system administrator or technical >> support >> group for further assistance. >> >> -- Kieran >> bewildered and loving it! > >
From: "Rick "Nutcase" Rogers" on 19 Feb 2005 18:26
Right you are, David, didn't notice that at first. It also seems to indicate a problem with Intel Application Accelerator. Might have been a victim of one of the older versions that didn't support XP correctly. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Associate Expert - WindowsXP Expert Zone www.microsoft.com/windowsxp/expertzone Windows help - www.rickrogers.org "David Candy" <.> wrote in message news:OxwWw0sFFHA.2296(a)TK2MSFTNGP15.phx.gbl... The message lists his Intel IDE driver. -- ---------------------------------------------------------- http://www.microscum.com/mscommunity/ "Rick "Nutcase" Rogers" <rick(a)mvps.org> wrote in message news:unxvctsFFHA.3336(a)TK2MSFTNGP10.phx.gbl... > Hi, > > That error message indicates a driver issue. Troubleshooting it can be > lengthy. Check that your hardware and the drivers for it meet the > compatibility list: > > ftp://ftp.microsoft.com/services/whql/hcl/winxphclx86.txt > > More on these stop errors and additional steps you can take: > > Troubleshooting a Stop 0x0000000A Error in Windows XP [Q314063] > http://support.microsoft.com/?kbid=314063 > > HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP > http://support.microsoft.com/?kbid=316434 > > How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560] > http://support.microsoft.com/?kbid=310560 > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Associate Expert - WindowsXP Expert Zone > www.microsoft.com/windowsxp/expertzone > Windows help - www.rickrogers.org > > "Kieran Rawley" <KieranRawley(a)discussions.microsoft.com> wrote in message > news:CD9D10E2-3712-40FA-9CFF-0BE72A82FD91(a)microsoft.com... >> The following is a verbatim copy of all the text that was on the big blue >> screen three nights ago on my dad's computer. If anyone knows what it all >> means and has a suggestion as to a fix please reply to this so that I can >> help him along a bit. Cheers >> >> A problem has been detected and windows has been shut down to prevent >> damage >> to your computer driver_irql_not_less_or_equal. If this is the first time >> you >> have seen this stop error screen, restart your computer. If this screen >> appears again, follow these steps: check to make sure any new hardware or >> software is properly installed. If this is a new installation, ask your >> hardware or software manufacturer for any updates you need. If problems >> continue, disable or remove any newly installed hardware or software. >> Disable >> bios memory options such as caching or shadowing. If you need to use safe >> mode to remove or disable components restart your computer. Press f8 to >> select advanced start up options, and then select safe mode. Technical >> information; >> ***stop;ox000000di(ox00000034,ox00000002,ox00000000,oxf9962b74)***idechndr.sys_addressf9962b74base >> a f995d000,date stamp 3d99eac3. Beginning dump of physical memory, >> physical >> memory dump complete. Contact your system administrator or technical >> support >> group for further assistance. >> >> -- Kieran >> bewildered and loving it! > > |