cant create item
in [Outlook]
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From: dave on 22 May 2010 09:06 when clicking on a link in an e-mail, an error occurs saying cant create item
From: VanguardLH on 22 May 2010 12:03 dave wrote: > when clicking on a link in an e-mail, an error occurs saying cant create item You actually get an error message that exactly states "cant create item". Regarding error or status messages: - Do NOT omit the message. - Do NOT describe the message. - Do NOT summarize the message. - Do NOT paraphrase the message. - Do NOT truncate the message. - Do show the ENTIRE message (but munge or star out personal info, like your username in an e-mail address but not the domain). Due to the lack of the exact error message, some guesses as to possible causes for the problem might be "operation cancelled due to restrictions" or you've consumed the temp file cache (usually because Outlook crashed while files were opened so it couldn't close and delete them). Operation canceled due to restrictions: http://www.slipstick.com/problems/link_restrict.htm http://support.microsoft.com/default.aspx?scid=kb;en-us;310049 Opening (rather than saving) attachments in Outlook means it has to open *something*. Attachments are not files. They are merely long strings of encoded data within a MIME part in the body of your e-mail (that are presented as "attachments" in the UI for your e-mail client). The attachment is *in* your e-mail, not some file floating out in the ether that gets magically linked to the e-mail. Opening or saving the attachment means decoding that long string. For any program to *use* that attachment means to decode it and put it SOMEWHERE that the program can access. That means the attachment gets put into a file. If you open an attachment, Outlook decodes the attachment, saves it into a file within Outlook's secured temporary folder, and then passes the file to whatever is the handler designated for that filetype. When you exit the program that loaded the temporary file, and upon proper exit of Outlook, those temporary files are deleted. Any edits you made to them would be to the file created under Outlook's temporary folder. If you Save the attachment, Outlook decodes the attachment and puts that data into the specified file. It is then up to you to load whatever program you want to edit the file, and those edits will be saved to that file. If you Open the attachment (which means Outlook created a temporary file), and to see it outside of Outlook (and to whatever handler program Outlook passed the temporary file), enter the path for Outlook's secured temporary folder into the Address bar of Windows Explorer. To find the folder name, look in the registry under: HKEY_CURRENT_USER\Software\Microsoft\Office\<version>\Outlook\Security where <version> is whatever version of Outlook that you installed; e.g., 10.0 for Office XP, 11.0 for Office 2003, and so on. The data item named "OutlookSecureTempFolder" points to Outlook's temporary file path. Also read: http://www.slipstick.com/outlook/securetemp.htm
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