email issue using OL 2003
in [Outlook]
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From: MedRxman on 13 May 2010 10:13 I have office 2003 installed. I use OL 2003 as my email program. I use Word 2003 as the email editor. When I reply to someone's email the original is quoted as per the set up under email options. The issue is that when I reply an email sent from a MAC or Apple PC, the original message is not included unless I uncheck to use Word as the email editor in the email options. Any suggestions are appreciated. TIA, BL
From: Orland, Kathleen on 13 May 2010 10:32 The default format in Outlook is Rich Text. Only other Outlook users can read Rich Text. If that's the format you're using, try switching to HTML or better yet, plain text. See if that helps. -- Kathleen Orland "MedRxman" <medrxman(a)yahoo.com> wrote in message news:uVPN5Zq8KHA.2248(a)TK2MSFTNGP05.phx.gbl... > I have office 2003 installed. > I use OL 2003 as my email program. > I use Word 2003 as the email editor. > When I reply to someone's email the original is quoted as per the set up > under email options. > > The issue is that when I reply an email sent from a MAC or Apple PC, the > original message is not included unless I uncheck to use Word as the email > editor in the email options. > > Any suggestions are appreciated. > > TIA, > > BL > >
From: MedRxman on 13 May 2010 10:52
Hi Kathleen,'you missed the problem. When I reply to the original sender the original message was not included. However, I found the answer and I have tested it both from my gmail and yahoo email accounts. When someone sends a message from a web based email program such as gmail, to someone using Outlook, and the person using outlook replies to the original sender, the original message will not be included (Unless you uncheck using Word as the default email editor) see: http://support.microsoft.com/default.aspx?scid=kb;en-us;842937 Thanks for the reply. BL "Orland, Kathleen" <korland(a)microsoft.com> wrote in message news:e06AOkq8KHA.1560(a)TK2MSFTNGP02.phx.gbl... > The default format in Outlook is Rich Text. Only other Outlook users can > read Rich Text. If that's the format you're using, try switching to HTML > or > better yet, plain text. See if that helps. > > -- > > Kathleen Orland > > > "MedRxman" <medrxman(a)yahoo.com> wrote in message > news:uVPN5Zq8KHA.2248(a)TK2MSFTNGP05.phx.gbl... >> I have office 2003 installed. >> I use OL 2003 as my email program. >> I use Word 2003 as the email editor. >> When I reply to someone's email the original is quoted as per the set up >> under email options. >> >> The issue is that when I reply an email sent from a MAC or Apple PC, the >> original message is not included unless I uncheck to use Word as the >> editor in the email options. >> >> Any suggestions are appreciated. >> >> TIA, >> >> BL >> >> > > |