information store cannot start
in [Microsoft Exchange]
|
From: Leonard on 6 Nov 2006 15:39 yes the key was already set to 0 have already checked that one further help is required "Frank Zunderer" wrote: > Leonard wrote: > > panda has been removed > > Googling for panda and exchange for research i stumbled over your thread and > also another one: > http://groups.google.de/groups?threadm=833E9436-2973-45FC-8B64-83AA3D330FB9%40microsoft.com > > this guy also had problems with the information store not starting after > uninstalling panda: > > quote: > It is OK, now, I managed to figure out how to re-start the services. > Because Panda doesn't work 100% with MS Exchange 2003, I had to invoke a > change in the registry. For anyone else who has this problem, go to > START -> > RUN and type "regedit" and change the following key: > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS > Change the key listed as "VirusScan" from 1 to 0, this will allow you to > restart Exchange. > /quote > > maybe this can help you > frank > > >
From: Leonard on 6 Nov 2006 21:02 just to recap i get the event error id 1000 when i try and restart the information store Event Type: Error Event Source: Microsoft Exchange Server Event Category: None Event ID: 1000 Date: 07/11/2006 Time: 01:48:50 User: N/A Computer: EXCHSERVER Description: Faulting application store.exe, version 6.5.7650.28, stamp 43dfe228, faulting module ese.dll, version 6.5.7638.2, stamp 43433bbb, debug? 0, fault address 0x000f9ee4. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 00 70 00 70 00 6c 00 A.p.p.l. 0008: 69 00 63 00 61 00 74 00 i.c.a.t. 0010: 69 00 6f 00 6e 00 20 00 i.o.n. . 0018: 46 00 61 00 69 00 6c 00 F.a.i.l. 0020: 75 00 72 00 65 00 20 00 u.r.e. . 0028: 20 00 73 00 74 00 6f 00 .s.t.o. 0030: 72 00 65 00 2e 00 65 00 r.e...e. 0038: 78 00 65 00 20 00 36 00 x.e. .6. 0040: 2e 00 35 00 2e 00 37 00 ..5...7. 0048: 36 00 35 00 30 00 2e 00 6.5.0... 0050: 32 00 38 00 20 00 34 00 2.8. .4. 0058: 33 00 64 00 66 00 65 00 3.d.f.e. 0060: 32 00 32 00 38 00 20 00 2.2.8. . 0068: 69 00 6e 00 20 00 65 00 i.n. .e. 0070: 73 00 65 00 2e 00 64 00 s.e...d. 0078: 6c 00 6c 00 20 00 36 00 l.l. .6. 0080: 2e 00 35 00 2e 00 37 00 ..5...7. 0088: 36 00 33 00 38 00 2e 00 6.3.8... 0090: 32 00 20 00 34 00 33 00 2. .4.3. 0098: 34 00 33 00 33 00 62 00 4.3.3.b. 00a0: 62 00 62 00 20 00 66 00 b.b. .f. 00a8: 44 00 65 00 62 00 75 00 D.e.b.u. 00b0: 67 00 20 00 30 00 20 00 g. .0. . 00b8: 61 00 74 00 20 00 6f 00 a.t. .o. 00c0: 66 00 66 00 73 00 65 00 f.f.s.e. 00c8: 74 00 20 00 30 00 30 00 t. .0.0. 00d0: 30 00 66 00 39 00 65 00 0.f.9.e. 00d8: 65 00 34 00 0d 00 0a 00 e.4..... i get a message as a window that says "could not start the information store service on local computer. errpr 1053: the serivice did not respond to the or control request in a timely fashion" other event viewer logs Event Type: Error Event Source: MSExchangeTransport Event Category: SMTP Protocol Event ID: 7004 Date: 07/11/2006 Time: 01:48:49 User: N/A Computer: EXCHSERVER Description: This is an SMTP protocol error log for virtual server ID 1, connection #10. The remote host "216.156.2.38", responded to the SMTP command "rcpt" with "551 5.7.1 no such user on our server ". The full command sent was "RCPT TO:<sautt(a)cdiusa.org> ". This will probably cause the connection to fail. For more information, click http://www.microsoft.com/contentredirect.asp. Event Type: Error Event Source: MSExchangeTransport Event Category: Routing Engine/Service Event ID: 929 Date: 07/11/2006 Time: 01:48:40 User: N/A Computer: EXCHSERVER Description: Failed in reading Connector's DS Info Process Id: 2320 Process location: "C:\Program Files\Exchsrvr\bin\store.exe" ConnectorDN: CN=Internet Mail SMTP Connector (EXCSERVER),CN=Connections,CN=First Routing Group,CN=Routing Groups,CN=First Administrative Group,CN=Administrative Groups,CN=First Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=totalgutters,DC=co,DC=uk Hr:80040920 Attribute:[] For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7034 Date: 07/11/2006 Time: 01:52:35 User: N/A Computer: EXCHSERVER Description: The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 3 time(s). For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7024 Date: 07/11/2006 Time: 01:47:17 User: N/A Computer: EXCHSERVER Description: The Microsoft Exchange Information Store service terminated with service-specific error 0 (0x0). For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. i do hope this information helps "Frank Zunderer" wrote: > Leonard wrote: > > panda has been removed > > Googling for panda and exchange for research i stumbled over your thread and > also another one: > http://groups.google.de/groups?threadm=833E9436-2973-45FC-8B64-83AA3D330FB9%40microsoft.com > > this guy also had problems with the information store not starting after > uninstalling panda: > > quote: > It is OK, now, I managed to figure out how to re-start the services. > Because Panda doesn't work 100% with MS Exchange 2003, I had to invoke a > change in the registry. For anyone else who has this problem, go to > START -> > RUN and type "regedit" and change the following key: > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS > Change the key listed as "VirusScan" from 1 to 0, this will allow you to > restart Exchange. > /quote > > maybe this can help you > frank > > >
From: Frank Zunderer on 7 Nov 2006 02:08 Leonard wrote: > yes the key was already set to 0 have already checked that one > > further help is required Have you been here http://eventid.net/display.asp?eventid=1000&eventno=4136&source=Microsoft%20Exchange%20Server&phase=1 and here? http://support.microsoft.com/kb/872963/en-us
From: Leonard on 7 Nov 2006 04:26
the last microfoftartical relaTED TO sp1 i have installedsp2 this didnot make any difference "Frank Zunderer" wrote: > Leonard wrote: > > yes the key was already set to 0 have already checked that one > > > > further help is required > > Have you been here > http://eventid.net/display.asp?eventid=1000&eventno=4136&source=Microsoft%20Exchange%20Server&phase=1 > and here? > http://support.microsoft.com/kb/872963/en-us > > > |