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From: Phill on 18 Jan 2006 09:54 Hi, We are experiencing an issue with Office 2003 pro. Office installs and runs perfectly with our admin account. We have an application which when launched as a user (non-admin) tries to initiate the "please wait while windows configures Microsoft office 2003, it will run through its things and then carry on to the normal screen. The trouble is it will do this every time we run the app. MSIinstaller generates events 1004 and 1001. Event 1004 looks like this: Detection of product '{90110409-6000-11D3-8CFE-0150048383C9}', feature 'ProductNonBootFiles', component '{FCF764E4-903B-4085-8E15-49FE7986986E}' failed. The resource 'HKEY_CLASSES_ROOT\SOFTWARE\Microsoft\MasterAggregatorForIPP\MSDAIPP\ServerCacheLocation' does not exist. Event 1001 looks like this: Detection of product '{90110409-6000-11D3-8CFE-0150048383C9}', feature 'ProductNonBootFiles' failed during request for component '{22056900-C842-11D1-A0DD-00A0C9054277}' If we give the user account admin rights it is fine. We have removed and re-added Office numerous times using "run all from my computer" but it still wants to do something when the program is launched Thank you for your time Regards Phill
From: Phill on 18 Jan 2006 10:05 I have just found another thing out, Office is not remembering its actions. I have just ran the "tech support button" from Help in Word, it brings up the "please wait while windows configures Microsoft office 2003" window, does its thing and launches the help, if i close the help and click the tech support button again it will repeat the whole process. Phill "Phill" wrote: > Hi, > > We are experiencing an issue with Office 2003 pro. Office installs and runs > perfectly with our admin account. We have an application which when launched > as a user (non-admin) tries to initiate the "please wait while windows > configures Microsoft office 2003, it will run through its things and then > carry on to the normal screen. The trouble is it will do this every time we > run the app. > > MSIinstaller generates events 1004 and 1001. > > Event 1004 looks like this: > > Detection of product '{90110409-6000-11D3-8CFE-0150048383C9}', feature > 'ProductNonBootFiles', component '{FCF764E4-903B-4085-8E15-49FE7986986E}' > failed. The resource > 'HKEY_CLASSES_ROOT\SOFTWARE\Microsoft\MasterAggregatorForIPP\MSDAIPP\ServerCacheLocation' does not exist. > > Event 1001 looks like this: > > Detection of product '{90110409-6000-11D3-8CFE-0150048383C9}', feature > 'ProductNonBootFiles' failed during request for component > '{22056900-C842-11D1-A0DD-00A0C9054277}' > > If we give the user account admin rights it is fine. We have removed and > re-added Office numerous times using "run all from my computer" but it still > wants to do something when the program is launched > > Thank you for your time > > Regards > > Phill >
From: Mary Sauer on 18 Jan 2006 10:51 Windows Installer-related event IDs are logged in the Application log when you start an Office program http://support.microsoft.com/kb/911682/en-us -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Phill" <Phill(a)discussions.microsoft.com> wrote in message news:1CAF9DE3-A87A-477E-A9E9-69FEECF6A50A(a)microsoft.com... > Hi, > > We are experiencing an issue with Office 2003 pro. Office installs and runs > perfectly with our admin account. We have an application which when launched > as a user (non-admin) tries to initiate the "please wait while windows > configures Microsoft office 2003, it will run through its things and then > carry on to the normal screen. The trouble is it will do this every time we > run the app. > > MSIinstaller generates events 1004 and 1001. > > Event 1004 looks like this: > > Detection of product '{90110409-6000-11D3-8CFE-0150048383C9}', feature > 'ProductNonBootFiles', component '{FCF764E4-903B-4085-8E15-49FE7986986E}' > failed. The resource > 'HKEY_CLASSES_ROOT\SOFTWARE\Microsoft\MasterAggregatorForIPP\MSDAIPP\ServerCacheLocation' > does not exist. > > Event 1001 looks like this: > > Detection of product '{90110409-6000-11D3-8CFE-0150048383C9}', feature > 'ProductNonBootFiles' failed during request for component > '{22056900-C842-11D1-A0DD-00A0C9054277}' > > If we give the user account admin rights it is fine. We have removed and > re-added Office numerous times using "run all from my computer" but it still > wants to do something when the program is launched > > Thank you for your time > > Regards > > Phill >
From: Phill on 19 Jan 2006 05:47 Hi Mary, Thank you for your reply, unfortunately the fix you offered did not resolve the problem. We have turned off the "Windows Installer" service and this allows us to at least use the application without being prompted for the install. Does anyone know what office is doing when the install message "Please wait while windows configures Microsoft office 2003" runs, we have tried to run filemon and regmon to capture where it falls over from actually completing its task but could not pin it down Thanks again Phill "Mary Sauer" wrote: > Windows Installer-related event IDs are logged in the Application log when you start > an Office program > http://support.microsoft.com/kb/911682/en-us > > -- > Mary Sauer MSFT MVP > http://office.microsoft.com/ > http://msauer.mvps.org/ > news://msnews.microsoft.com > "Phill" <Phill(a)discussions.microsoft.com> wrote in message > news:1CAF9DE3-A87A-477E-A9E9-69FEECF6A50A(a)microsoft.com... > > Hi, > > > > We are experiencing an issue with Office 2003 pro. Office installs and runs > > perfectly with our admin account. We have an application which when launched > > as a user (non-admin) tries to initiate the "please wait while windows > > configures Microsoft office 2003, it will run through its things and then > > carry on to the normal screen. The trouble is it will do this every time we > > run the app. > > > > MSIinstaller generates events 1004 and 1001. > > > > Event 1004 looks like this: > > > > Detection of product '{90110409-6000-11D3-8CFE-0150048383C9}', feature > > 'ProductNonBootFiles', component '{FCF764E4-903B-4085-8E15-49FE7986986E}' > > failed. The resource > > 'HKEY_CLASSES_ROOT\SOFTWARE\Microsoft\MasterAggregatorForIPP\MSDAIPP\ServerCacheLocation' > > does not exist. > > > > Event 1001 looks like this: > > > > Detection of product '{90110409-6000-11D3-8CFE-0150048383C9}', feature > > 'ProductNonBootFiles' failed during request for component > > '{22056900-C842-11D1-A0DD-00A0C9054277}' > > > > If we give the user account admin rights it is fine. We have removed and > > re-added Office numerous times using "run all from my computer" but it still > > wants to do something when the program is launched > > > > Thank you for your time > > > > Regards > > > > Phill > > > > >
From: kevin on 13 Feb 2006 07:37
Hi! i'm experiencing the same problem would like to know if you have found the solution? thks :) Regards kevin "Phill" wrote: > Hi Mary, > > Thank you for your reply, unfortunately the fix you offered did not resolve > the problem. We have turned off the "Windows Installer" service and this > allows us to at least use the application without being prompted for the > install. > > Does anyone know what office is doing when the install message "Please wait > while windows configures Microsoft office 2003" runs, we have tried to run > filemon and regmon to capture where it falls over from actually completing > its task but could not pin it down > > Thanks again > > Phill > > "Mary Sauer" wrote: > > > Windows Installer-related event IDs are logged in the Application log when you start > > an Office program > > http://support.microsoft.com/kb/911682/en-us > > > > -- > > Mary Sauer MSFT MVP > > http://office.microsoft.com/ > > http://msauer.mvps.org/ > > news://msnews.microsoft.com > > "Phill" <Phill(a)discussions.microsoft.com> wrote in message > > news:1CAF9DE3-A87A-477E-A9E9-69FEECF6A50A(a)microsoft.com... > > > Hi, > > > > > > We are experiencing an issue with Office 2003 pro. Office installs and runs > > > perfectly with our admin account. We have an application which when launched > > > as a user (non-admin) tries to initiate the "please wait while windows > > > configures Microsoft office 2003, it will run through its things and then > > > carry on to the normal screen. The trouble is it will do this every time we > > > run the app. > > > > > > MSIinstaller generates events 1004 and 1001. > > > > > > Event 1004 looks like this: > > > > > > Detection of product '{90110409-6000-11D3-8CFE-0150048383C9}', feature > > > 'ProductNonBootFiles', component '{FCF764E4-903B-4085-8E15-49FE7986986E}' > > > failed. The resource > > > 'HKEY_CLASSES_ROOT\SOFTWARE\Microsoft\MasterAggregatorForIPP\MSDAIPP\ServerCacheLocation' > > > does not exist. > > > > > > Event 1001 looks like this: > > > > > > Detection of product '{90110409-6000-11D3-8CFE-0150048383C9}', feature > > > 'ProductNonBootFiles' failed during request for component > > > '{22056900-C842-11D1-A0DD-00A0C9054277}' > > > > > > If we give the user account admin rights it is fine. We have removed and > > > re-added Office numerous times using "run all from my computer" but it still > > > wants to do something when the program is launched > > > > > > Thank you for your time > > > > > > Regards > > > > > > Phill > > > > > > > > > |