550 Administrative Prohibition
in [Outlook]
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From: MamaSherry on 15 Dec 2008 13:18 Downloaded Outlook 2007 on XP machine. When user sends emails, he gets an email back from "System Administrator" - "Your message did not reach some or all of the intended recipients.". it then lists all the people that did not receive the email and under their email address it says "550 Administrative Prohibition". We send email via LAN using our router as our email server. What do I need to do to correct this? Thanks, Sherry
From: Brian Tillman [MVP - Outlook] on 15 Dec 2008 13:46 "MamaSherry" <MamaSherry(a)discussions.microsoft.com> wrote in message news:EC3938BA-3A05-47D1-A92B-C2054984ED0E(a)microsoft.com... > Downloaded Outlook 2007 on XP machine. When user sends emails, he gets an > email back from "System Administrator" - "Your message did not reach some > or > all of the intended recipients.". it then lists all the people that did > not > receive the email and under their email address it says "550 > Administrative > Prohibition". > We send email via LAN using our router as our email server. > > What do I need to do to correct this? That's a message from the mail server you're using telling you it won't accept the message. It's hard to give any better answer without more detail from you. What type of account? What mail provider? -- Brian Tillman [MVP-Outlook]
From: MamaSherry on 15 Dec 2008 14:03 It's an POP/SMTP email account. And I apoligize, but I'm not certain what you mean when you ask what mail provider. "Brian Tillman [MVP - Outlook]" wrote: > "MamaSherry" <MamaSherry(a)discussions.microsoft.com> wrote in message > news:EC3938BA-3A05-47D1-A92B-C2054984ED0E(a)microsoft.com... > > > Downloaded Outlook 2007 on XP machine. When user sends emails, he gets an > > email back from "System Administrator" - "Your message did not reach some > > or > > all of the intended recipients.". it then lists all the people that did > > not > > receive the email and under their email address it says "550 > > Administrative > > Prohibition". > > We send email via LAN using our router as our email server. > > > > What do I need to do to correct this? > > That's a message from the mail server you're using telling you it won't > accept the message. It's hard to give any better answer without more detail > from you. What type of account? What mail provider? > -- > Brian Tillman [MVP-Outlook] > >
From: VanguardLH on 15 Dec 2008 14:20 MamaSherry wrote: > Downloaded Outlook 2007 on XP machine. When user sends emails, he gets an > email back from "System Administrator" - "Your message did not reach some or > all of the intended recipients.". it then lists all the people that did not > receive the email and under their email address it says "550 Administrative > Prohibition". > We send email via LAN using our router as our email server. > > What do I need to do to correct this? > > Thanks, > Sherry Make sure the e-mail client is configured to authenticate to the SMTP mail host. You can reuse the login credentials from the POP session or specify them separately (there can be a timeout if receiving huge mails which means the POP login is no longer available due to expiration and why I recommend specifying the login credentials for the SMTP authentication). The user is not on the same domain as the mail host (i.e., the user is off-domain). That means the mail host has no means to verify that the user has permissions to use its resources. If using your own ISP's e-mail service, you are authenticated because you are already authenticated to use their network (although sometimes you still have to authenticate to the SMTP mail host). Configure the e-mail account defined in Outlook to authenticate to the SMTP mail host to prove to it that you have permission to use it.
From: MamaSherry on 15 Dec 2008 14:56 Thanks! Configuring the email to authenticate to the SMTP seems to have corrected the problem. "VanguardLH" wrote: > MamaSherry wrote: > > > Downloaded Outlook 2007 on XP machine. When user sends emails, he gets an > > email back from "System Administrator" - "Your message did not reach some or > > all of the intended recipients.". it then lists all the people that did not > > receive the email and under their email address it says "550 Administrative > > Prohibition". > > We send email via LAN using our router as our email server. > > > > What do I need to do to correct this? > > > > Thanks, > > Sherry > > Make sure the e-mail client is configured to authenticate to the SMTP > mail host. You can reuse the login credentials from the POP session or > specify them separately (there can be a timeout if receiving huge mails > which means the POP login is no longer available due to expiration and > why I recommend specifying the login credentials for the SMTP > authentication). > > The user is not on the same domain as the mail host (i.e., the user is > off-domain). That means the mail host has no means to verify that the > user has permissions to use its resources. If using your own ISP's > e-mail service, you are authenticated because you are already > authenticated to use their network (although sometimes you still have to > authenticate to the SMTP mail host). Configure the e-mail account > defined in Outlook to authenticate to the SMTP mail host to prove to it > that you have permission to use it. >
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