A sun-service guy & must buy Sun disks only. REALLY? Hard tobelieve!
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From: Richard B. Gilbert on 30 Jul 2010 08:08 David Combs wrote: > This sun-service guy I was talking to told me that if I > wanted to add more disk, I had to get it from Sun ($$$!), > not straight from Seagate, say. > > Something about sometimes Sun periferals working slightly > different from the "non-sun" one from the very same > manufacturer? > > He said that he'd NEVER seen a case where people installed > non-Sun-marked disks to a Sun computer. > > Sure makes no sense to me, especially when you don't have a > Service contract. > > > ------ > > Same re additional mamory. Said you can't just go to > eg Kingston, and stuff their stuff into the memory slots. > > Nope, he said, had to be SUN memory. > > ----- > > True, False. Or just sun conning everyone, terrorizing > them to buy only Sun products. If you believe that Sun Service guy, I want to offer you a fantastic deal on a well known New York City bridge! Sun would just love to have you paying a stiff premium for Sun branded disks and/or memory. The truth is that Sun does not, AFAIK, make its own disks, it buys them by the truckload and resells them at 1000% markup! The markup might be 2,000 or 3,000 percent!! Sun will not, AFAIK, support third party memory and disks. You would have to maintain your own inventory of spare disks and memory and install/replace things yourself. If you know what you are doing, you can save a great deal of money. If your business depends on keeping your servers running 24x7 you should probably seek professional help from Sun or a competent third party.
From: Axel Neumann on 30 Jul 2010 14:15 Am 30.07.2010 08:27, schrieb David Combs: > This sun-service guy I was talking to told me that if I > wanted to add more disk, I had to get it from Sun ($$$!), > not straight from Seagate, say. > > Something about sometimes Sun periferals working slightly > different from the "non-sun" one from the very same > manufacturer? > > He said that he'd NEVER seen a case where people installed > non-Sun-marked disks to a Sun computer. > > Sure makes no sense to me, especially when you don't have a > Service contract. > > > ------ > > Same re additional mamory. Said you can't just go to > eg Kingston, and stuff their stuff into the memory slots. > > Nope, he said, had to be SUN memory. > > ----- > > True, False. Or just sun conning everyone, terrorizing > them to buy only Sun products. > > Thanks! > > David > Hello David, Of course you can install standard disks or Kingston memory in your system, as long they within the specifications of the system. It will work. Maybe you have to do some additional work before a disk is recognized. Sun uses a special version of the firmware and the disk is low-level formatted in special way. So a 146 GB disk is always 146 GB no matter what manufacturer or manufacturer part number is beneath. This allows you to mirror a Seagate disk on to a Hitachi disk without any problem. It is not only Sun who does this with their disks. Hope this helps. Regards, Axel
From: Richard B. Gilbert on 6 Aug 2010 13:39 Cydrome Leader wrote: > Greg Andrews <gerg(a)panix.com> wrote: >> dkcombs(a)panix.com (David Combs) writes: >>> This sun-service guy I was talking to [...] >>> >>> He said that he'd NEVER seen a case where people installed >>> non-Sun-marked disks to a Sun computer. >>> >>> Sure makes no sense to me, especially when you don't have a >>> Service contract. >>> >> He's a Sun service guy. He doesn't talk to people who don't >> have a service contract. >> >> Of course he's going to recommend against putting a non-Sun >> disk drive into a Sun computer. His corporate masters have >> told him to. >> >> This isn't unusual. Manufacturers in all industries have been >> pressuring their customers to buy parts only from them (and not >> a third party) for decades. >> >> -Greg > > so? > > Newegg/com isn't coming on-site in 2 hours to replace a failed drive in an > array. > > Sun or HP will. > > But ONLY if your disks are properly sanctified! ;-)
From: Chris Cox on 6 Aug 2010 19:05 On Fri, 2010-07-30 at 02:27 -0400, David Combs wrote: .... > He said that he'd NEVER seen a case where people installed > non-Sun-marked disks to a Sun computer. It's hard to work at Sun... Must lie, must lie, must lie.... must not forget to attend brainwashing session... must lie, must lie, must lie. Must not forget to attend product update mtg to get info about the products I must now tell the truth about... etc, etc. Call them out over the phone... speak really softly... then BLAST them with the AIR HORN!!!!! What fun!
From: Richard B. Gilbert on 6 Aug 2010 19:41
Chris Cox wrote: > On Fri, 2010-07-30 at 02:27 -0400, David Combs wrote: > ... >> He said that he'd NEVER seen a case where people installed >> non-Sun-marked disks to a Sun computer. > > It's hard to work at Sun... > > Must lie, must lie, must lie.... must not forget to attend brainwashing > session... must lie, must lie, must lie. Must not forget to attend > product update mtg to get info about the products I must now tell the > truth about... etc, etc. > > Call them out over the phone... speak really softly... then BLAST them > with the AIR HORN!!!!! > > What fun! > > It's largely a question of "Do you want Sun Service?" "Or not?" Sun is not alone in this; IBM and HP do the same thing. They service what they sell but will not touch "foreign" equipment. You can sometimes get into situations where you have to chose "self service" because no one else will touch it or because the "finger pointing" has gotten out of hand. If a disk won't work, is it the disk drive, the cable, the controller or the device driver? If the computer is "Brand X", the controller "Brand Y", and the disk is "Brand Z" and you can't read or write the disk, whose service do you call? If you are prepared to handle a lot of your own service, you can save a lot of money AND a lot of time! |