AT&T's ISP & COnnection issues
in [Windows XP Basics]
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From: "Dallas" Jagged on 20 Nov 2008 00:22 Thanks helmsman & I am paying for their DSL, but still have the issues I spoke of as well as their Customer Service - worthless -- Dallas..... Dell P 4, 3GHz, 512 MB DDR SDRAM, 160 GB, Win XP Home 16X DVD-ROM & ,6X DVD+/RW, IE7, OE6, DSL, via AT&T <helmsman(a)noneofyourbusiness.net> wrote in message news:8ro8i4dd1vp4m1o2rbmfmv1hcnhe1hpbjs(a)4ax.com... > On Wed, 19 Nov 2008 07:25:54 -0800, "Dallas" <Jagged Edge(a)AnyISP.com> > wrote: > >>Sorry if this is not the proper NG but I tried a Windows Forum for ISP's & >>connectivity, & of course have dealt with AT&T too many times to count & >>am fed up with them. > For what it's worth ATT isn't worth a darn even on dialup using Winxp. > They just keep dropping the connection. Good luck.
From: "Dallas" Jagged on 20 Nov 2008 00:50 Thanks & I know it doesn't as I wrote a disclaimer as such but figured everyone has an ISP. 1a - as I said, I have a single line filter on the phone, which is in the kitchen & no filter on the wall in the bedroom where the DSL is plugged in, using a 40 foot phone line 1b - as i stated, w/ a single line filter on the dsl in the wall, it doesn't work at with one, so i tried several & same result so i removed it 1c - yes, i know where the Ethernet goes & i never said it's an internal modem, rather, it's the Motorola 2210 modem 2 - see 1a thanks but all is as you say, except the filter allows nothing to connect from the bedroom jack, so i removed it & it works, when it does, or else, nothing w/ the filter -- Dallas..... Dell P 4, 3GHz, 512 MB DDR SDRAM, 160 GB, Win XP Home 16X DVD-ROM & ,6X DVD+/RW, IE7, OE6, DSL, via AT&T "Malke" <malke(a)invalid.invalid> wrote in message news:%23vFsF7mSJHA.4576(a)TK2MSFTNGP03.phx.gbl... > Dallas wrote: > >> Sorry if this is not the proper NG but I tried a Windows Forum for ISP's >> & >> connectivity, & of course have dealt with AT&T too many times to count & >> am fed up with them. >> >> so maybe someone here has had similar issues. Or maybe you can point me >> in the right direction. >> >> I have the Motorola 2210 Modem >> >> I have 1 phone hooked up to one jack & this PC/Modem to another. I have >> a >> filter on the phone end only as when trying the filter on the PC end >> too, >> it has never worked. >> >> There is no Router. No other user. It's a basic 1 PC set up. I have a >> 40" >> phone line running from the wall jack into this room - no connectors, >> just one 40' line. It does not cross or run parallel any other AC lines. > > (snip) > > You are quite right - this is not the proper newsgroup for this question > as > it has nothing to do with Windows XP. A much better venue for you would be > one or more of the forums at www.dslreports.com. > > A few thoughts: > > 1. The normal DSL set up is: > > a. Two-part filter at the phone jack. One connection is for a telephone > (optional) and one connection is for the DSL cable. The DSL cable > terminates at the DSL modem. > > b. Single-part filters go in every phone jack that is for the telephone > number shared by the DSL connection. > > c. An ethernet cable runs from the DSL modem to the computer's network > adapter connector. No PCI modem (in the computer) is involved at all. > > 2. I don't get what you have a 40" - or 40' since you wrote it both ways - > phone line in this equation at all. You can plug the DSL modem into any > phone jack in any room. > > If you aren't conforming to the normal DSL setup described in Item #1 > above, > that's probably why you are having connectivity issues. > > Malke > -- > MS-MVP > Elephant Boy Computers - Don't Panic! > FAQ - http://www.elephantboycomputers.com/#FAQ >
From: Malke on 20 Nov 2008 08:07 Dallas wrote: > Thanks & I know it doesn't as I wrote a disclaimer as such but figured > everyone has an ISP. > > 1a - as I said, I have a single line filter on the phone, which is in the > kitchen & no filter on the wall in the bedroom where the DSL is plugged > in, using a 40 foot phone line What phone line? What does the phone line have to do with your DSL? Perhaps you mean the special DSL cable instead. > 1b - as i stated, w/ a single line filter on the dsl in the wall, it > doesn't work at with one, so i tried several & same result so i removed it You need the double-line filter connected to the phone jack where the DSL cable goes, not a single. The DSL cable goes in one connector and a regular phone cable can go in the other. > 1c - yes, i know where the Ethernet goes & i never said it's an internal > modem, rather, it's the Motorola 2210 modem > > 2 - see 1a > > thanks but all is as you say, except the filter allows nothing to connect > from the bedroom jack, so i removed it & it works, when it does, or else, > nothing w/ the filter I'm not convinced you have this set up correctly, however it will be impossible to troubleshoot it without being on-site. You may also have a faulty phone line which will definitely cause issues with DSL. If you have an older house, check with your telephone company. Otherwise, either have a local computer tech come out or post in a more appropriate forum such as DSL Reports. This is not a Windows issue. Sorry, but I don't have anything further to add so EOT for me. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ
From: JD on 20 Nov 2008 08:10 Dallas wrote: > Thanks & you're right JD as it may be time; in fact, I have started > searching & am going to contact DirecTv as I use their satellite signal for > TV - it may be too much for my fixed income budget, but will check. > I'm not very familiar with DirectTV but it appears they use AT&T dsl? I wish I could help you more but this thread is really off topic for this newsgroup. -- JD..
From: Peter Foldes on 20 Nov 2008 23:44 Dallas This is a different newsgroup with different ways of working with what you are used to. My mail properties has a valid email address and I encourage you to write me and I will direct you to the right newsgroup for your issue. One other thing .Use Plain Text here to post and attachments are not always welcome Hope to hear from you so as I can help you Dallas -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Dallas" <Jagged Edge(a)AnyISP.com> wrote in message news:uzjT2PtSJHA.584(a)TK2MSFTNGP06.phx.gbl... > Thanks & I know it doesn't as I wrote a disclaimer as such but figured > everyone has an ISP. > > 1a - as I said, I have a single line filter on the phone, which is in the > kitchen & no filter on the wall in the bedroom where the DSL is plugged in, > using a 40 foot phone line > > 1b - as i stated, w/ a single line filter on the dsl in the wall, it doesn't > work at with one, so i tried several & same result so i removed it > > 1c - yes, i know where the Ethernet goes & i never said it's an internal > modem, rather, it's the Motorola 2210 modem > > 2 - see 1a > > thanks but all is as you say, except the filter allows nothing to connect > from the bedroom jack, so i removed it & it works, when it does, or else, > nothing w/ the filter > > -- > Dallas..... > > Dell P 4, 3GHz, 512 MB DDR SDRAM, 160 GB, Win XP Home > 16X DVD-ROM & ,6X DVD+/RW, IE7, OE6, DSL, via AT&T > > > "Malke" <malke(a)invalid.invalid> wrote in message > news:%23vFsF7mSJHA.4576(a)TK2MSFTNGP03.phx.gbl... >> Dallas wrote: >> >>> Sorry if this is not the proper NG but I tried a Windows Forum for ISP's >>> & >>> connectivity, & of course have dealt with AT&T too many times to count & >>> am fed up with them. >>> >>> so maybe someone here has had similar issues. Or maybe you can point me >>> in the right direction. >>> >>> I have the Motorola 2210 Modem >>> >>> I have 1 phone hooked up to one jack & this PC/Modem to another. I have >>> a >>> filter on the phone end only as when trying the filter on the PC end >>> too, >>> it has never worked. >>> >>> There is no Router. No other user. It's a basic 1 PC set up. I have a >>> 40" >>> phone line running from the wall jack into this room - no connectors, >>> just one 40' line. It does not cross or run parallel any other AC lines. >> >> (snip) >> >> You are quite right - this is not the proper newsgroup for this question >> as >> it has nothing to do with Windows XP. A much better venue for you would be >> one or more of the forums at www.dslreports.com. >> >> A few thoughts: >> >> 1. The normal DSL set up is: >> >> a. Two-part filter at the phone jack. One connection is for a telephone >> (optional) and one connection is for the DSL cable. The DSL cable >> terminates at the DSL modem. >> >> b. Single-part filters go in every phone jack that is for the telephone >> number shared by the DSL connection. >> >> c. An ethernet cable runs from the DSL modem to the computer's network >> adapter connector. No PCI modem (in the computer) is involved at all. >> >> 2. I don't get what you have a 40" - or 40' since you wrote it both ways - >> phone line in this equation at all. You can plug the DSL modem into any >> phone jack in any room. >> >> If you aren't conforming to the normal DSL setup described in Item #1 >> above, >> that's probably why you are having connectivity issues. >> >> Malke >> -- >> MS-MVP >> Elephant Boy Computers - Don't Panic! >> FAQ - http://www.elephantboycomputers.com/#FAQ >> > >
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