From: JHLMC.com on
1. You *do* need to enable the Trust Center/Add-in for data collection.
2. Your default email must be "Exchange / POP3 and IMAP. If Outlook Live
Connector is installed, ensure that it is not the default mail account."

We got 1 out of 3 Outlook profiles to work.
When it works, it's not very forgiving. But we find it useful.

We still don't know why the other 2 pc's/Outlook don't work. Hope this helps.

www.JHLMC.com


"Steve" wrote:

> I am trying to utilize the Collect Data via e-mail function and keep
> receiving the following error:
>
> "The Microsoft Office Access Outlook Add-in is disabled in Microsoft Office
> Outlook 2007. To collect data by using e-mail messages in Microsoft Access
> 2007, verify that this add-in is installed and enabled from within Office
> Outlook 2007."
>
> I have tried to remediate via the Trust Center/Add-in area in Outlook and
> don't see
> an add-in for Access (even though the error message says it is "disabled"
> it is nowhere to be found). I have tried to add it (I believe it is the
> ACCOLK.DLL) with no success - it simply won't load.
>
> Other than this my Office 2007 system runs very well. I have uninstalled
> and reinstalled the individual programs and the entire Enterprise Suite to no
> avail.
>
> Can someone assist me?
>
> Thank you,
>
> Steve