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From: Ed Flynn Ed on 25 Apr 2010 16:59
I have 4 profiles on my outlook. two weeks ago, whenever the first person
logged on after a shutdown, an icon appears in the task bar. When outlook is
subsequently closed, the icon remains. Any further attempt to open outlook,
opens to the profile that was last opened. It should open to a window that
allows a different profile to open outlook. Now the only way to switch
profiles is to shutdown and reopen outlook. That profile is then the only
one that can be opened until shutdown. Can anyone help!!
From: neo on 25 Apr 2010 18:33
You have a 3rd party application installed that is keeping Outlook open at
close. Find that program and your problems will stop. This list is no
where near complete, but some of the things that can keep Outlook from
closing are:

1) Adobe Acrobat (full version not the Reader)
2) Fax software
3) Phone sync software
4) Microsoft Word (If you use Word as your e-mail editor and Word is still
open when closing Outlook)
5) Antivirus software

"Ed Flynn" <Ed Flynn(a)discussions.microsoft.com> wrote in message
news:2378F266-8C74-470B-B46E-8BDC3F1A86C3(a)microsoft.com...
>I have 4 profiles on my outlook. two weeks ago, whenever the first person
> logged on after a shutdown, an icon appears in the task bar. When outlook
> is
> subsequently closed, the icon remains. Any further attempt to open
> outlook,
> opens to the profile that was last opened. It should open to a window
> that
> allows a different profile to open outlook. Now the only way to switch
> profiles is to shutdown and reopen outlook. That profile is then the only
> one that can be opened until shutdown. Can anyone help!!

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