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From: brickman on 14 Feb 2010 17:55
What a headache do I have! My other computer got infected with Antivirus
Soft, I believe it is malware. The problem is that it will not let me browse
the internet to download Malwarebite's Antimalware, which I read in a post
that will take care of it, it really does not let me browse for anything! it
keeps going to www.metalsoft.com and will not even let me do a system
restore, that PC is running XP Home PLEASE HEEEEEEEEELP!!!!!!!!!!
From: Tom Willett on 15 Feb 2010 09:16
Download it from someone else's pc to a thumbdrive.
"brickman" <brickman(a)discussions.microsoft.com> wrote in message
news:DC083C9E-10FE-4F76-A404-C7499BAE6B63(a)microsoft.com...
: What a headache do I have! My other computer got infected with Antivirus
: Soft, I believe it is malware. The problem is that it will not let me
browse
: the internet to download Malwarebite's Antimalware, which I read in a post
: that will take care of it, it really does not let me browse for anything!
it
: keeps going to www.metalsoft.com and will not even let me do a system
: restore, that PC is running XP Home PLEASE HEEEEEEEEELP!!!!!!!!!!


From: Nepatsfan on 15 Feb 2010 09:51
"brickman" <brickman(a)discussions.microsoft.com> wrote in message
news:DC083C9E-10FE-4F76-A404-C7499BAE6B63(a)microsoft.com...
> What a headache do I have! My other computer got infected with Antivirus
> Soft, I believe it is malware. The problem is that it will not let me
> browse
> the internet to download Malwarebite's Antimalware, which I read in a post
> that will take care of it, it really does not let me browse for anything!
> it
> keeps going to www.metalsoft.com and will not even let me do a system
> restore, that PC is running XP Home PLEASE HEEEEEEEEELP!!!!!!!!!!


I had to remove this pest from my niece's computer last week so I'll pass
along what worked for me. Since you have another computer that's not
infected you can use that machine to download the programs you'll need to
fix the problem.

To get back control of Internet Explorer you can try following the
instructions in this article about making changes in Internet Options. It
involves disabling the proxy setting that Antivirus Soft sets up. Go to
Control Panel, open Internet Options, click on the Connections tab, Click on
Lan Settings, uncheck the box in the Proxy Server section.

http://www.bleepingcomputer.com/virus-removal/remove-antivirus-soft

Another option to regain the ability to download programs is to install
Firefox on the infected machine. Firefox was already installed on the my
niece's machine so it made things a lot easier.

http://www.mozilla.com/en-US/products/download.html?product=firefox-3.6&os=win&lang=en-US

I also had to disable the registry entry that launched Antivirus Soft at
startup. It was located here.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Look for an entry with a random series of letters for the program name.

I ran Malwarebytes Anti-Malware along with a program called Trojan Remover
and that combination seemed to get the job done. I ran them first in Safe
Mode and then again in Normal Mode.

Malwarebytes Anti-Malware
http://www.malwarebytes.org/mbam.php

Trojan Remover
http://www.simplysup.com/

Good luck

Nepatsfan


From: brickman on 16 Feb 2010 23:03
Thank you both for your help. As it turns out, last night I got into a
Malwarebytes' Malware Removal forum and someone gave me a link to rkill,
which, after a couple of hour trying, got the job done.
Hope you don't get that nasty thing! Thanks again.

"brickman" wrote:

> What a headache do I have! My other computer got infected with Antivirus
> Soft, I believe it is malware. The problem is that it will not let me browse
> the internet to download Malwarebite's Antimalware, which I read in a post
> that will take care of it, it really does not let me browse for anything! it
> keeps going to www.metalsoft.com and will not even let me do a system
> restore, that PC is running XP Home PLEASE HEEEEEEEEELP!!!!!!!!!!
From: "FromTheRafters" erratic on 17 Feb 2010 08:01
Just watch, the next incarnation will armor itself against MBAM *and*
RKILL.

Next, we'll be rootkitting our own machines just to get the upper hand
on malware.

"brickman" <brickman(a)discussions.microsoft.com> wrote in message
news:493F79F5-0984-403F-A950-A2FAA3892017(a)microsoft.com...
> Thank you both for your help. As it turns out, last night I got into
> a
> Malwarebytes' Malware Removal forum and someone gave me a link to
> rkill,
> which, after a couple of hour trying, got the job done.
> Hope you don't get that nasty thing! Thanks again.
>
> "brickman" wrote:
>
>> What a headache do I have! My other computer got infected with
>> Antivirus
>> Soft, I believe it is malware. The problem is that it will not let me
>> browse
>> the internet to download Malwarebite's Antimalware, which I read in a
>> post
>> that will take care of it, it really does not let me browse for
>> anything! it
>> keeps going to www.metalsoft.com and will not even let me do a system
>> restore, that PC is running XP Home PLEASE HEEEEEEEEELP!!!!!!!!!!


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