From: MichaelY on
At bootup the computer pauses showing only the desktop background for
about 2-3 minutes. I bring up the Windows Task Manager and it shows:
Computer usage 0. There are no I/O Reads or Writes. Then it suddenly
begins to process again and the desktop icons and the Start Bar comes
up.

I sure would appreciate getting a fix for this problem from some one
more knowledgable than am I. Below is what I have done so far giving
more information on the problem. Thanks for your consideration.

Checking the System Event Log shows an error as the last event
processed. The event properties shows:
Source: DCOM Category: None Event ID: 10005
DCOM got an error "The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it. "
Attempying to start the service MDM with arguments ' " ' in order to
run the server
{0C0A3666-30C9-11D0-8F20-00805F2CD064}

------------------------------------------------------------------------------------------------------------------------------
Clicking on the link to the Support Center yields the following
information:
Category: None Company Name: Microsoft Corporation Event ID:
1005
File Name: netevent.dll File Version: 5.1.2600.0 Product Name:
Windows Operating System
Product Version: 5.1.2600.0 Source: DCOM Type: Error.

---------------------------------------------------------------------------------------------------------------------------
After I send the info, the Help and Support screen shows the
following:
Product: Windows Operating System ID: 10005 Source: DCOM Version: 5.0
Component: System Event Log Symbolic Name:
EVENT_RPCSS_START_SERVICE_FAILURE Message: DCOM got error "%%%1"
attempting to start the service %2 with arguments "%3" in order to run
the server:
%4 Explanation
The Component Object Model (COM) infrastructure could not start the
named Windows NT service.
User Action
Review the Windows error code displayed in the message. If the error
indicates that the system is out of memory, save your work, close
other programs, and then try to start the service again.
Alternatively, increase the amount of RAM installed on the computer.
If the message displays a system, server, or configuration error,
contact your service support vendor.
To determine the service

------------------------------------------------------------------------------------------------------------------
In response to Command Console command: sc query DCOM
[SC] EnumQueryServicesStatus:OpenService FAILED 1060:

The specified service does not exist as an installed service.

------------------------------------------------------------------------------------------------------------------
Following the instructions as shown in the Help and Support screen as
shown above, I did not find an entry for DCOM in the Registry at: HKLM
\SYSTEM\CurrentControlSet\Services. The closest thing there was
DcomLaunch. It had as its ImagePath:
%SystemRoot%\system32\svchost -k DcomLaunch

and DcomLaunch\Parameters\ServiceDll Value=%SystemRoot%
\system32\rpcss.dll

---------------------------------------------------------------------------------------------------------------------------
Program Properties for rpcss.dll were:
rpcss.dll Version 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528) Microsoft
Corporation

----------------------------------------------------------------------------------------------------------------------------
Checking my Services I do not have DCOM. The closest I have is DCOM
Service Process Launcher which is running and set as Automatic
From: Gerry on
Michael

http://eventid.net/display.asp?eventid=10005&eventno=612&source=DCOM&phase=1

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
MichaelY wrote:
> At bootup the computer pauses showing only the desktop background for
> about 2-3 minutes. I bring up the Windows Task Manager and it shows:
> Computer usage 0. There are no I/O Reads or Writes. Then it suddenly
> begins to process again and the desktop icons and the Start Bar comes
> up.
>
> I sure would appreciate getting a fix for this problem from some one
> more knowledgable than am I. Below is what I have done so far giving
> more information on the problem. Thanks for your consideration.
>
> Checking the System Event Log shows an error as the last event
> processed. The event properties shows:
> Source: DCOM Category: None Event ID: 10005
> DCOM got an error "The service cannot be started, either because it is
> disabled or because it has no enabled devices associated with it. "
> Attempying to start the service MDM with arguments ' " ' in order to
> run the server
> {0C0A3666-30C9-11D0-8F20-00805F2CD064}
>
> ------------------------------------------------------------------------------------------------------------------------------
> Clicking on the link to the Support Center yields the following
> information:
> Category: None Company Name: Microsoft Corporation Event ID:
> 1005
> File Name: netevent.dll File Version: 5.1.2600.0 Product Name:
> Windows Operating System
> Product Version: 5.1.2600.0 Source: DCOM Type: Error.
>
> ---------------------------------------------------------------------------------------------------------------------------
> After I send the info, the Help and Support screen shows the
> following:
> Product: Windows Operating System ID: 10005 Source: DCOM Version: 5.0
> Component: System Event Log Symbolic Name:
> EVENT_RPCSS_START_SERVICE_FAILURE Message: DCOM got error "%%%1"
> attempting to start the service %2 with arguments "%3" in order to run
> the server:
> %4 Explanation
> The Component Object Model (COM) infrastructure could not start the
> named Windows NT service.
> User Action
> Review the Windows error code displayed in the message. If the error
> indicates that the system is out of memory, save your work, close
> other programs, and then try to start the service again.
> Alternatively, increase the amount of RAM installed on the computer.
> If the message displays a system, server, or configuration error,
> contact your service support vendor.
> To determine the service
>
> ------------------------------------------------------------------------------------------------------------------
> In response to Command Console command: sc query DCOM
> [SC] EnumQueryServicesStatus:OpenService FAILED 1060:
>
> The specified service does not exist as an installed service.
>
> ------------------------------------------------------------------------------------------------------------------
> Following the instructions as shown in the Help and Support screen as
> shown above, I did not find an entry for DCOM in the Registry at: HKLM
> \SYSTEM\CurrentControlSet\Services. The closest thing there was
> DcomLaunch. It had as its ImagePath:
> %SystemRoot%\system32\svchost -k DcomLaunch
>
> and DcomLaunch\Parameters\ServiceDll Value=%SystemRoot%
> \system32\rpcss.dll
>
> ---------------------------------------------------------------------------------------------------------------------------
> Program Properties for rpcss.dll were:
> rpcss.dll Version 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528) Microsoft
> Corporation
>
> ----------------------------------------------------------------------------------------------------------------------------
> Checking my Services I do not have DCOM. The closest I have is DCOM
> Service Process Launcher which is running and set as Automatic


From: MichaelY on
Thanks Gerry. You gave me a lead that was very helpful in solving this
event error and others that I have had. That's the good news.

The bad news is that my boot up delay still exists. It is as if the
computer is waiting for some request to be filled.

I have examined the delay more carefully. First I have disabled all
startup programs, including ZoneAlarm firewall and antivirus. Next I
disabled all but the necessary services. I disconnected all external
devices save the monitor and the USB keyboard and mouse. Also I have
run a complete virus check and spyware check (adaware and SpyBot).

When the WELCOME screen comes up, if I click the User Name within 4
seconds, then the "loading personal preferences" message appears and
following that the desktop background appears. That is when the
computer pauses. However if I wait longer than the 4 seconds and click
the User Name, the computer is already in the pause state and does not
react until the pause is finished. Then the desktop comes up and the
Start bar and Icons start filling in immediately.

When the pause occurs during the display of the desktop background I
can monitor the computer in the Task Manager. For the most part there
are no I/Os and there is 0% computer usage. Occasionally there is a
blip and one of the following tasks show some I/O activity and some
minimal computer usage: Winlogon, explorer, Vsmon (part of Zone Alarm
when it has not been disabled), lsass, svchost. The delay lasts 1 1/2
minutes and the amount of activity noted above is minimal, maybe 5
seconds overall. Then there is a sudden burst of activity, most
notably Winlogon and the Start Bar and Desktop come up.

System: Compaq 6000, 256MB memory, Windows XP Home, Motherboard FIC
AM35, Cpmputer Chip:AMD Athalon XP 2000+ 1666MHz (Palomino), Chipset
Properties
Motherboard Chipset VIA VT8375 ProSavageDDR KM266
I
Integrated Graphics Controller
Graphics Controller Type S3 ProSavageDDR
Graphics Controller Status Enabled
Graphics Frame Buffer Size 32 MB
AGP is disabled. This may cause performance penalty.

Looking forward to a reply with thanks,
MichaelY


On Dec 11, 4:24 am, "Gerry" <ge...(a)nospam.com> wrote:
> Michael
>
> http://eventid.net/display.asp?eventid=10005&eventno=612&source=DCOM&...
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> MichaelY wrote:
> > At bootup thecomputerpausesshowing only the desktop background for
> > about 2-3 minutes. I bring up the Windows Task Manager and it shows:
> >Computerusage 0. There are no I/O Reads or Writes. Then it suddenly
> > begins to process again and the desktop icons and the Start Bar comes
> > up.
>
> > I sure would appreciate getting a fix for this problem from some one
> > more knowledgable than am I. Below is what I have done so far giving
> > more information on the problem. Thanks for your consideration.
>
> > Checking the System Event Log shows an error as the last event
> > processed. The event properties shows:
> > Source: DCOM Category: None Event ID: 10005
> > DCOM got an error "The service cannot be started, either because it is
> > disabled or because it has no enabled devices associated with it. "
> > Attempying to start the service MDM with arguments ' " ' in order to
> > run the server
> > {0C0A3666-30C9-11D0-8F20-00805F2CD064}
>
> > ------------------------------------------------------------------------------------------------------------------------------
> > Clicking on the link to the Support Center yields the following
> > information:
> > Category: None Company Name: Microsoft Corporation Event ID:
> > 1005
> > File Name: netevent.dll File Version: 5.1.2600.0 Product Name:
> > Windows Operating System
> > Product Version: 5.1.2600.0 Source: DCOM Type: Error.
>
> > ---------------------------------------------------------------------------------------------------------------------------
> > After I send the info, the Help and Support screen shows the
> > following:
> > Product: Windows Operating System ID: 10005 Source: DCOM Version: 5.0
> > Component: System Event Log Symbolic Name:
> > EVENT_RPCSS_START_SERVICE_FAILURE Message: DCOM got error "%%%1"
> > attempting to start the service %2 with arguments "%3" in order to run
> > the server:
> > %4 Explanation
> > The Component Object Model (COM) infrastructure could not start the
> > named Windows NT service.
> > User Action
> > Review the Windows error code displayed in the message. If the error
> > indicates that the system is out of memory, save your work, close
> > other programs, and then try to start the service again.
> > Alternatively, increase the amount of RAM installed on thecomputer.
> > If the message displays a system, server, or configuration error,
> > contact your service support vendor.
> > To determine the service
>
> > ------------------------------------------------------------------------------------------------------------------
> > In response to Command Console command: sc query DCOM
> > [SC] EnumQueryServicesStatus:OpenService FAILED 1060:
>
> > The specified service does not exist as an installed service.
>
> > ------------------------------------------------------------------------------------------------------------------
> > Following the instructions as shown in the Help and Support screen as
> > shown above, I did not find an entry for DCOM in the Registry at: HKLM
> > \SYSTEM\CurrentControlSet\Services. The closest thing there was
> > DcomLaunch. It had as its ImagePath:
> > %SystemRoot%\system32\svchost -k DcomLaunch
>
> > and DcomLaunch\Parameters\ServiceDll Value=%SystemRoot%
> > \system32\rpcss.dll
>
> > ---------------------------------------------------------------------------------------------------------------------------
> > Program Properties for rpcss.dll were:
> > rpcss.dll Version 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528) Microsoft
> > Corporation
>
> > ----------------------------------------------------------------------------------------------------------------------------
> > Checking my Services I do not have DCOM. The closest I have is DCOM
> > Service Process Launcher which is running and set as Automatic

From: Gerry on
Michael

You will have more than one ntuser.dat file i.e one for each user
including the Default and the Administrator. How large is the one for
the User Profile you are using to access your computer?

Open Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as it
is more informative.

Select Start, All Programs, Accessories, System Tools, Disk CleanUp to
Empty your Recycle Bin and Remove Temporary Internet Files. Also
select Start, All Programs, accessories, System Tools, Disk CleanUp,
More Options, System Restore and remove all but the latest System
Restore point. Run Disk Defragmenter.

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

You should be able to gather more information from Task Manager. With
the Processes tab open select View, Select, Columns and check the boxes
before Peak Memory Usage and Virtual Memory size. What are the figures
for the 4 processes using the largest amounts?

What are your anti-virus and anti-spyware arrangements?

Have you tried this approach?
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353/en-us

Also look for Error Reports in the System log in Event Viewer.
Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~




MichaelY wrote:
> Thanks Gerry. You gave me a lead that was very helpful in solving this
> event error and others that I have had. That's the good news.
>
> The bad news is that my boot up delay still exists. It is as if the
> computer is waiting for some request to be filled.
>
> I have examined the delay more carefully. First I have disabled all
> startup programs, including ZoneAlarm firewall and antivirus. Next I
> disabled all but the necessary services. I disconnected all external
> devices save the monitor and the USB keyboard and mouse. Also I have
> run a complete virus check and spyware check (adaware and SpyBot).
>
> When the WELCOME screen comes up, if I click the User Name within 4
> seconds, then the "loading personal preferences" message appears and
> following that the desktop background appears. That is when the
> computer pauses. However if I wait longer than the 4 seconds and click
> the User Name, the computer is already in the pause state and does not
> react until the pause is finished. Then the desktop comes up and the
> Start bar and Icons start filling in immediately.
>
> When the pause occurs during the display of the desktop background I
> can monitor the computer in the Task Manager. For the most part there
> are no I/Os and there is 0% computer usage. Occasionally there is a
> blip and one of the following tasks show some I/O activity and some
> minimal computer usage: Winlogon, explorer, Vsmon (part of Zone Alarm
> when it has not been disabled), lsass, svchost. The delay lasts 1 1/2
> minutes and the amount of activity noted above is minimal, maybe 5
> seconds overall. Then there is a sudden burst of activity, most
> notably Winlogon and the Start Bar and Desktop come up.
>
> System: Compaq 6000, 256MB memory, Windows XP Home, Motherboard FIC
> AM35, Cpmputer Chip:AMD Athalon XP 2000+ 1666MHz (Palomino), Chipset
> Properties
> Motherboard Chipset VIA VT8375 ProSavageDDR KM266
> I
> Integrated Graphics Controller
> Graphics Controller Type S3 ProSavageDDR
> Graphics Controller Status Enabled
> Graphics Frame Buffer Size 32 MB
> AGP is disabled. This may cause performance penalty.
>
> Looking forward to a reply with thanks,
> MichaelY
>
>
> On Dec 11, 4:24 am, "Gerry" <ge...(a)nospam.com> wrote:
>> Michael
>>
>> http://eventid.net/display.asp?eventid=10005&eventno=612&source=DCOM&...
>>
>> --
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>> MichaelY wrote:
>>> At bootup thecomputerpausesshowing only the desktop background for
>>> about 2-3 minutes. I bring up the Windows Task Manager and it shows:
>>> Computerusage 0. There are no I/O Reads or Writes. Then it suddenly
>>> begins to process again and the desktop icons and the Start Bar
>>> comes up.
>>
>>> I sure would appreciate getting a fix for this problem from some one
>>> more knowledgable than am I. Below is what I have done so far giving
>>> more information on the problem. Thanks for your consideration.
>>
>>> Checking the System Event Log shows an error as the last event
>>> processed. The event properties shows:
>>> Source: DCOM Category: None Event ID: 10005
>>> DCOM got an error "The service cannot be started, either because it
>>> is disabled or because it has no enabled devices associated with
>>> it. " Attempying to start the service MDM with arguments ' " ' in
>>> order to run the server
>>> {0C0A3666-30C9-11D0-8F20-00805F2CD064}
>>
>>> ------------------------------------------------------------------------------------------------------------------------------
>>> Clicking on the link to the Support Center yields the following
>>> information:
>>> Category: None Company Name: Microsoft Corporation Event ID:
>>> 1005
>>> File Name: netevent.dll File Version: 5.1.2600.0 Product Name:
>>> Windows Operating System
>>> Product Version: 5.1.2600.0 Source: DCOM Type: Error.
>>
>>> ---------------------------------------------------------------------------------------------------------------------------
>>> After I send the info, the Help and Support screen shows the
>>> following:
>>> Product: Windows Operating System ID: 10005 Source: DCOM Version:
>>> 5.0 Component: System Event Log Symbolic Name:
>>> EVENT_RPCSS_START_SERVICE_FAILURE Message: DCOM got error "%%%1"
>>> attempting to start the service %2 with arguments "%3" in order to
>>> run the server:
>>> %4 Explanation
>>> The Component Object Model (COM) infrastructure could not start the
>>> named Windows NT service.
>>> User Action
>>> Review the Windows error code displayed in the message. If the error
>>> indicates that the system is out of memory, save your work, close
>>> other programs, and then try to start the service again.
>>> Alternatively, increase the amount of RAM installed on thecomputer.
>>> If the message displays a system, server, or configuration error,
>>> contact your service support vendor.
>>> To determine the service
>>
>>> ------------------------------------------------------------------------------------------------------------------
>>> In response to Command Console command: sc query DCOM
>>> [SC] EnumQueryServicesStatus:OpenService FAILED 1060:
>>
>>> The specified service does not exist as an installed service.
>>
>>> ------------------------------------------------------------------------------------------------------------------
>>> Following the instructions as shown in the Help and Support screen
>>> as shown above, I did not find an entry for DCOM in the Registry
>>> at: HKLM \SYSTEM\CurrentControlSet\Services. The closest thing
>>> there was DcomLaunch. It had as its ImagePath:
>>> %SystemRoot%\system32\svchost -k DcomLaunch
>>
>>> and DcomLaunch\Parameters\ServiceDll Value=%SystemRoot%
>>> \system32\rpcss.dll
>>
>>> ---------------------------------------------------------------------------------------------------------------------------
>>> Program Properties for rpcss.dll were:
>>> rpcss.dll Version 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528) Microsoft
>>> Corporation
>>
>>> ----------------------------------------------------------------------------------------------------------------------------
>>> Checking my Services I do not have DCOM. The closest I have is DCOM
>>> Service Process Launcher which is running and set as Automatic



From: MichaelY on
Gerry,
Unfortunately I had already done a defragment before I got your last
reply. Nevertheless I am reporting the info you requested and then did
another defragment. So here goes with the info you requested:

Current NTUSER.DAT file size: 3,328KB.
The other 2 NTUSER.DAT files are 256KB each.

VOLUMEC.TXT File before Defrag:
Volume hard drive (C:)
Volume size = 57.26 GB
Cluster size = 4 KB
Used space = 15.23 GB
Free space = 42.03 GB
Percent free space = 73 %

Volume fragmentation
Total fragmentation = 1 %
File fragmentation = 2 %
Free space fragmentation = 0 %

File fragmentation
Total files = 64,315
Average file size = 401 KB
Total fragmented files = 512
Total excess fragments = 7,982
Average fragments per file = 1.12

Pagefile fragmentation
Pagefile size = 336 MB
Total fragments = 1

Folder fragmentation
Total folders = 6,215
Fragmented folders = 5
Excess folder fragments = 15

Master File Table (MFT) fragmentation
Total MFT size = 70 MB
MFT record count = 70,926
Percent MFT in use = 99 %
Total MFT fragments = 3

--------------------------------------------------------------------------------
Fragments File Size Most fragmented files
278 17 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP266\A0098859.exe
91 6 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP266\A0098842.dll
91 6 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP266\A0098868.dll
55 3 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP266\A0098833.dll
55 3 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP266\A0098864.dll
42 3 MB \Documents and Settings\cjjanus\Local
Settings\Application Data\Mozilla\Firefox\Profiles\jh2rz5tn.default
\Cache\_CACHE_003_
37 1 MB \Documents and Settings\cjjanus\Local
Settings\Application Data\Mozilla\Firefox\Profiles\jh2rz5tn.default
\Cache\_CACHE_002_
37 973 KB \Documents and Settings\cjjanus\Local
Settings\Application Data\Mozilla\Firefox\Profiles\jh2rz5tn.default
\Cache\_CACHE_001_
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0098973.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0098956.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP268\A0098952.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0098955.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0098991.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0098962.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0098965.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0099008.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0098985.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0098981.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0098974.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0098999.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0099001.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0098986.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0098998.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0098961.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0098982.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0099002.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0098968.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0099007.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0098994.RDB
33 2 MB \System Volume Information
\_restore{37FC7D56-C600-45B5-9C5B-C3343FC87767}\RP269\A0098953.RDB

DID A DISK CLEAN AND REMOVED ALL BUT LAST RESTORE POINT

DID A SECOND DEFRAG

VOLUMEC.TXT After Defrag:
Volume hard drive (C:)
Volume size = 57.26 GB
Cluster size = 4 KB
Used space = 12.09 GB
Free space = 45.17 GB
Percent free space = 78 %

Volume fragmentation
Total fragmentation = 0 %
File fragmentation = 0 %
Free space fragmentation = 0 %

File fragmentation
Total files = 56,875
Average file size = 273 KB
Total fragmented files = 0
Total excess fragments = 5
Average fragments per file = 1.00

Pagefile fragmentation
Pagefile size = 336 MB
Total fragments = 1

Folder fragmentation
Total folders = 5,978
Fragmented folders = 1
Excess folder fragments = 0

Master File Table (MFT) fragmentation
Total MFT size = 70 MB
MFT record count = 62,990
Percent MFT in use = 88 %
Total MFT fragments = 3

--------------------------------------------------------------------------------
Fragments File Size Files that cannot be defragmented
None

TASK MANAGER DATA:
Commit Total: 239216KB
Commit Limit: 559876KB
Commit Peak: 300948KB

SERVICES WITH LARGEST PEAK/VMSIZE:
ScanningProcess.exe:
Peak: 47532KB
VMSize: 30216KB
FireFox.exe:
Peak: 44512KB
VMSize: 31264KB
Explorer.exe:
Peak: 35848KB
VMSize: 21592KB
Svchost.exe:
Peak: 29024KB
VMSize: 26248KB
Vsmon.exe:
Peak: 24224KB
VMSize: 20544KB


ANTI-VIRUS: ZoneAlarm Anti Virus
SPYWARE: AdAware & Spybot run weekly.

Tried a "Clean Boot" and the problem persists.

EVENT VIEWER - Event only showed when running "Clean Boot "
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7006
Date: 12/16/2007
Time: 3:41:55 PM
User: N/A
Computer: CJJANUS-5A41B28
Description:
The ScRegSetValueExW call failed for Start with the following error:
Access is denied.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

AND FINALLY:
The Device Manager shows no errors or warnings.

I hope that this gives you what you need and that you can decipher a
cure for the problem. I certainly appreciate your efforts.

Sincerely,
MichaelY


On Dec 14, 11:48 am, "Gerry" <ge...(a)nospam.com> wrote:
> Michael
>
> You will have more than one ntuser.dat file i.e one for each user
> including the Default and the Administrator. How large is the one for
> the User Profile you are using to access your computer?
>
> Open Disk Defragmenter and click on Analyse. Select View Report and
> click on Save As and Save. Now find VolumeC.txt in your My Documents
> Folder and post a copy. Do this before running Disk Defragmenter as it
> is more informative.
>
> Select Start, All Programs, Accessories, System Tools, Disk CleanUp to
> Empty your Recycle Bin and Remove Temporary Internet Files. Also
> select Start, All Programs, accessories, System Tools, Disk CleanUp,
> More Options, System Restore and remove all but the latest System
> Restore point. Run Disk Defragmenter.
>
> Try Ctrl+Alt+Delete to select Task Manager and click the Performance
> Tab. Under Commit Charge what is the Total, the Limit and the Peak?
>
> You should be able to gather more information from Task Manager. With
> the Processes tab open select View, Select, Columns and check the boxes
> before Peak Memory Usage and Virtual Memory size. What are the figures
> for the 4 processes using the largest amounts?
>
> What are your anti-virus and anti-spyware arrangements?
>
> Have you tried this approach?
> How to configure Windows XP to start in a "clean boot" statehttp://support.microsoft.com/kb/310353/en-us
>
> Also look for Error Reports in the System log in Event Viewer.
> Please post copies of all Error and Warning Reports appearing in
> the System and Application logs in Event Viewer for the last boot. No
> Information Reports or Duplicates please. Indicate which also appear in
> a previous boot.
>
> You can access Event Viewer by selecting Start, Control Panel,
> Administrative Tools, and Event Viewer. When researching the meaning
> of the error, information regarding Event ID, Source and Description
> are important.
>
> HOW TO: View and Manage Event Logs in Event Viewer in Windows XPhttp://support.microsoft.com/kb/308427/en-us
>
> Part of the Description of the error will include a link, which you
> should double click for further information. You can copy using copy
> and paste. Often the link will, however, say there is no further
> information.http://go.microsoft.com/fw.link/events.asp
> (Please note the hyperlink above is for illustration purposes only)
>
> A tip for posting copies of Error Reports! Run Event Viewer and double
> click on the error you want to copy. In the window, which appears is a
> button resembling two pages. Click the button and close Event
> Viewer.Now start your message (email) and do a paste into the body of
> the message. Make sure this is the first paste after exiting from
> Event Viewer.
>
> Are there any yellow question marks in Device Manager? Right click on
> the My Computer icon on yourDesktopand select Properties,
> Hardware,Device Manager. If yes what is the Device Error code?
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> MichaelY wrote:
> > Thanks Gerry. You gave me a lead that was very helpful in solving this
> > event error and others that I have had. That's the good news.
>
> > The bad news is that my boot up delay still exists. It is as if the
> > computer is waiting for some request to be filled.
>
> > I have examined the delay more carefully. First I have disabled all
> > startup programs, including ZoneAlarm firewall and antivirus. Next I
> > disabled all but the necessary services. I disconnected all external
> > devices save the monitor and the USB keyboard and mouse. Also I have
> > run a complete virus check and spyware check (adaware and SpyBot).
>
> > When the WELCOME screen comes up, if I click the User Name within 4
> > seconds, then the "loading personal preferences" message appears and
> > following that thedesktopbackground appears. That is when the
> > computerpauses. However if I wait longer than the 4 seconds and click
> > the User Name, the computer is already in the pause state and does not
> > react until the pause is finished. Then thedesktopcomes up and the
> > Start bar and Icons start filling in immediately.
>
> > When the pause occurs during the display of thedesktopbackground I
> > can monitor the computer in the Task Manager. For the most part there
> > are no I/Os and there is 0% computer usage. Occasionally there is a
> > blip and one of the following tasks show some I/O activity and some
> > minimal computer usage: Winlogon, explorer, Vsmon (part of Zone Alarm
> > when it has not been disabled), lsass, svchost. The delay lasts 1 1/2
> > minutes and the amount of activity noted above is minimal, maybe 5
> > seconds overall. Then there is a sudden burst of activity, most
> > notably Winlogon and the Start Bar andDesktopcome up.
>
> > System: Compaq 6000, 256MB memory, Windows XP Home, Motherboard FIC
> > AM35, Cpmputer Chip:AMD Athalon XP 2000+ 1666MHz (Palomino), Chipset
> > Properties
> > Motherboard Chipset VIA VT8375 ProSavageDDR KM266
> > I
> > Integrated Graphics Controller
> > Graphics Controller Type S3 ProSavageDDR
> > Graphics Controller Status Enabled
> > Graphics Frame Buffer Size 32 MB
> > AGP is disabled. This may cause performance penalty.
>
> > Looking forward to a reply with thanks,
> > MichaelY
>
> > On Dec 11, 4:24 am, "Gerry" <ge...(a)nospam.com> wrote:
> >> Michael
>
> >>http://eventid.net/display.asp?eventid=10005&eventno=612&source=DCOM&...
>
> >> --
>
> >> Hope this helps.
>
> >> Gerry
> >> ~~~~
> >> FCA
> >> Stourport, England
> >> Enquire, plan and execute
> >> ~~~~~~~~~~~~~~~~~~~
>
> >> MichaelY wrote:
> >>> At bootup thecomputerpausesshowing only thedesktopbackground for
> >>> about 2-3 minutes. I bring up the Windows Task Manager and it shows:
> >>> Computerusage 0. There are no I/O Reads or Writes. Then it suddenly
> >>> begins to process again and thedesktopicons and the Start Bar
> >>> comes up.
>
> >>> I sure would appreciate getting a fix for this problem from some one
> >>> more knowledgable than am I. Below is what I have done so far giving
> >>> more information on the problem. Thanks for your consideration.
>
> >>> Checking the System Event Log shows an error as the last event
> >>> processed. The event properties shows:
> >>> Source: DCOM Category: None Event ID: 10005
> >>> DCOM got an error "The service cannot be started, either because it
> >>> is disabled or because it has no enabled devices associated with
> >>> it. " Attempying to start the service MDM with arguments ' " ' in
> >>> order to run the server
> >>> {0C0A3666-30C9-11D0-8F20-00805F2CD064}
>
> >>> ------------------------------------------------------------------------------------------------------------------------------
> >>> Clicking on the link to the Support Center yields the following
> >>> information:
> >>> Category: None Company Name: Microsoft Corporation Event ID:
> >>> 1005
> >>> File Name: netevent.dll File Version: 5.1.2600.0 Product Name:
> >>> Windows Operating System
> >>> Product Version: 5.1.2600.0 Source: DCOM Type: Error.
>
> >>> ---------------------------------------------------------------------------------------------------------------------------
> >>> After I send the info, the Help and Support screen shows the
> >>> following:
> >>> Product: Windows Operating System ID: 10005 Source: DCOM Version:
> >>> 5.0 Component: System Event Log Symbolic Name:
> >>> EVENT_RPCSS_START_SERVICE_FAILURE Message: DCOM got error "%%%1"
> >>> attempting to start the service %2 with arguments "%3" in order to
> >>> run the server:
> >>> %4 Explanation
> >>> The Component Object Model (COM) infrastructure could not start the
> >>> named Windows NT service.
> >>> User Action
> >>> Review the Windows error code displayed in the message. If the error
> >>> indicates that the system is out of memory, save your work, close
> >>> other programs, and then try to start the service again.
> >>> Alternatively, increase the amount of RAM installed on thecomputer.
> >>> If the message displays a system, server, or configuration error,
> >>> contact your service support vendor.
> >>> To determine the service
>
> >>> ------------------------------------------------------------------------------------------------------------------
> >>> In response to Command Console command: sc query DCOM
> >>> [SC] EnumQueryServicesStatus:OpenService FAILED 1060:
>
> >>> The specified service does not exist as an installed service.
>
> >>> ------------------------------------------------------------------------------------------------------------------
> >>> Following the instructions as shown in the Help and Support screen
> >>> as shown above, I did not find an entry for DCOM in the Registry
> >>> at: HKLM \SYSTEM\CurrentControlSet\Services. The closest thing
> >>> there was DcomLaunch. It had as its ImagePath:
> >>> %SystemRoot%\system32\svchost -k DcomLaunch
>
> >>> and DcomLaunch\Parameters\ServiceDll Value=%SystemRoot%
> >>> \system32\rpcss.dll
>
> >>> ---------------------------------------------------------------------------------------------------------------------------
> >>> Program Properties for rpcss.dll were:
> >>> rpcss.dll Version 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528) Microsoft
> >>> Corporation
>
> >>> ----------------------------------------------------------------------------------------------------------------------------
> >>> Checking my Services I do not have DCOM. The closest I have is DCOM
> >>> Service Process Launcher which is running and set as Automatic