Automatic update installed, but where is it?
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From: PA Bear [MS MVP] on 10 Dec 2009 16:50 > Regarding Symantec: > You are right, it is not current already for few months... Don't need to know anything else, girlfriend. Back-up any personal data (none of which should be considered 100% trustworthy at this point) then do a format & clean install of Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT fix this! cf. http://michaelstevenstech.com/cleanxpinstall.html#steps After the clean install, you'll have the equivalent of a "new computer" so take care of everything on the following page before otherwise connecting the machine to the internet or a network and before using a USB key that isn't brand-new or hasn't been freshly formatted: 5 steps to help protect your new computer before you go online http://www.microsoft.com/protect/computer/advanced/xppc.mspx Other helpful references include: HOW TO get a computer running WinXP Gold (no Service Packs) fully patched (after a clean install) http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a clean install) http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b Also see: Steps To Help Prevent Spyware http://www.microsoft.com/security/spyware/prevent.aspx Steps to Help Prevent Computer Worms http://www.microsoft.com/security/worms/prevent.aspx Avoid Rogue Security Software! http://www.microsoft.com/security/antivirus/rogue.aspx -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com janet-m wrote: > Regarding Symantec: > You are right, it is not current already for few months because I have > joined the provider <Rogers.com> and I'll get from them Symantec AV for > free > in the next few days. > > But I am more interested in the MSRT. > > Is it not a tool that the customer, (me) can use ? > Or it simply installs and vanish? > > And if it vanishes after installation, or can't be used by me, then what's > the MSRT all about? > >> When installed via AU, the MSRT simply downloads, runs, and then goes >> away. There's a MSRT log, if you'd like to examine it. >> >> Is your Symantec subscription current? >> >> janet-m wrote: >>> Thank you Microsoft for installing the occasional updates to my Windows >>> XP >>> but I'll be more thankful if they also explain how to use what they have >>> already installed. >>> >>> They installed on my machine something called: *Windows Malicious >>> Software >>> Removal Tool* which made me vary happy as my Symantec AV found few >>> things >>> it >>> has quarantined but it says it can't remove them and I was hoping the >>> Microsoft tool can remove them. >>> >>> So I am looking for this Microsoft removal tool that was supposedly >>> installed on my machine but I don't know where they put it ! >>> >>> Does any one knows where is it? >>> And how to use it once I find it? >>> >>> Many thanks >>> Janet
From: janet-m on 10 Dec 2009 21:30 Many many thanks to all the wonderful people who replied to my call and tried to help. I thought that the MSRT is the magic wand to do the job for me but I can't even get to see the MSRT. This all is way over what I know... so I'll pack the machine and take it to the shop and hopefully they know what to do with it. Funny that except those notices from Symantec , once every 8.00 PM, reminding me that I have those viruses quarantined, I have no other problem that I can see in the machine, but what do I know. Many thanks again Janet "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message news:%23J51uMeeKHA.4636(a)TK2MSFTNGP04.phx.gbl... >> Regarding Symantec: >> You are right, it is not current already for few months... > > Don't need to know anything else, girlfriend. > > Back-up any personal data (none of which should be considered 100% > trustworthy at this point) then do a format & clean install of Windows. > Please note that a Repair Install (AKA in-place upgrade) will NOT fix > this! > > cf. http://michaelstevenstech.com/cleanxpinstall.html#steps > > After the clean install, you'll have the equivalent of a "new computer" so > take care of everything on the following page before otherwise connecting > the machine to the internet or a network and before using a USB key that > isn't brand-new or hasn't been freshly formatted: > > 5 steps to help protect your new computer before you go online > http://www.microsoft.com/protect/computer/advanced/xppc.mspx > > Other helpful references include: > > HOW TO get a computer running WinXP Gold (no Service Packs) fully patched > (after a clean install) > http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c > > HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a > clean install) > http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b > > Also see: > > Steps To Help Prevent Spyware > http://www.microsoft.com/security/spyware/prevent.aspx > > Steps to Help Prevent Computer Worms > http://www.microsoft.com/security/worms/prevent.aspx > > Avoid Rogue Security Software! > http://www.microsoft.com/security/antivirus/rogue.aspx > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > www.banthecheck.com > > > janet-m wrote: >> Regarding Symantec: >> You are right, it is not current already for few months because I have >> joined the provider <Rogers.com> and I'll get from them Symantec AV for >> free >> in the next few days. >> >> But I am more interested in the MSRT. >> >> Is it not a tool that the customer, (me) can use ? >> Or it simply installs and vanish? >> >> And if it vanishes after installation, or can't be used by me, then >> what's >> the MSRT all about? >> >>> When installed via AU, the MSRT simply downloads, runs, and then goes >>> away. There's a MSRT log, if you'd like to examine it. >>> >>> Is your Symantec subscription current? >>> >>> janet-m wrote: >>>> Thank you Microsoft for installing the occasional updates to my Windows >>>> XP >>>> but I'll be more thankful if they also explain how to use what they >>>> have >>>> already installed. >>>> >>>> They installed on my machine something called: *Windows Malicious >>>> Software >>>> Removal Tool* which made me vary happy as my Symantec AV found few >>>> things >>>> it >>>> has quarantined but it says it can't remove them and I was hoping the >>>> Microsoft tool can remove them. >>>> >>>> So I am looking for this Microsoft removal tool that was supposedly >>>> installed on my machine but I don't know where they put it ! >>>> >>>> Does any one knows where is it? >>>> And how to use it once I find it? >>>> >>>> Many thanks >>>> Janet >
From: JS on 12 Dec 2009 11:56
You're welcome -- JS http://www.pagestart.com "janet-m" <janet-m(a)rogers.com> wrote in message news:u5J6cngeKHA.2188(a)TK2MSFTNGP04.phx.gbl... > Many many thanks to all the wonderful people who replied to my call and > tried to help. > I thought that the MSRT is the magic wand to do the job for me but I can't > even get to see the MSRT. > > This all is way over what I know... so I'll pack the machine and take it > to the shop and hopefully they know what to do with it. > > Funny that except those notices from Symantec , once every 8.00 PM, > reminding me that I have those viruses quarantined, I have no other > problem that I can see in the machine, but what do I know. > > Many thanks again > Janet > > > > > > > > "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message > news:%23J51uMeeKHA.4636(a)TK2MSFTNGP04.phx.gbl... >>> Regarding Symantec: >>> You are right, it is not current already for few months... >> >> Don't need to know anything else, girlfriend. >> >> Back-up any personal data (none of which should be considered 100% >> trustworthy at this point) then do a format & clean install of Windows. >> Please note that a Repair Install (AKA in-place upgrade) will NOT fix >> this! >> >> cf. http://michaelstevenstech.com/cleanxpinstall.html#steps >> >> After the clean install, you'll have the equivalent of a "new computer" >> so take care of everything on the following page before otherwise >> connecting the machine to the internet or a network and before using a >> USB key that isn't brand-new or hasn't been freshly formatted: >> >> 5 steps to help protect your new computer before you go online >> http://www.microsoft.com/protect/computer/advanced/xppc.mspx >> >> Other helpful references include: >> >> HOW TO get a computer running WinXP Gold (no Service Packs) fully patched >> (after a clean install) >> http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c >> >> HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a >> clean install) >> http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b >> >> Also see: >> >> Steps To Help Prevent Spyware >> http://www.microsoft.com/security/spyware/prevent.aspx >> >> Steps to Help Prevent Computer Worms >> http://www.microsoft.com/security/worms/prevent.aspx >> >> Avoid Rogue Security Software! >> http://www.microsoft.com/security/antivirus/rogue.aspx >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> www.banthecheck.com >> >> >> janet-m wrote: >>> Regarding Symantec: >>> You are right, it is not current already for few months because I have >>> joined the provider <Rogers.com> and I'll get from them Symantec AV for >>> free >>> in the next few days. >>> >>> But I am more interested in the MSRT. >>> >>> Is it not a tool that the customer, (me) can use ? >>> Or it simply installs and vanish? >>> >>> And if it vanishes after installation, or can't be used by me, then >>> what's >>> the MSRT all about? >>> >>>> When installed via AU, the MSRT simply downloads, runs, and then goes >>>> away. There's a MSRT log, if you'd like to examine it. >>>> >>>> Is your Symantec subscription current? >>>> >>>> janet-m wrote: >>>>> Thank you Microsoft for installing the occasional updates to my >>>>> Windows >>>>> XP >>>>> but I'll be more thankful if they also explain how to use what they >>>>> have >>>>> already installed. >>>>> >>>>> They installed on my machine something called: *Windows Malicious >>>>> Software >>>>> Removal Tool* which made me vary happy as my Symantec AV found few >>>>> things >>>>> it >>>>> has quarantined but it says it can't remove them and I was hoping the >>>>> Microsoft tool can remove them. >>>>> >>>>> So I am looking for this Microsoft removal tool that was supposedly >>>>> installed on my machine but I don't know where they put it ! >>>>> >>>>> Does any one knows where is it? >>>>> And how to use it once I find it? >>>>> >>>>> Many thanks >>>>> Janet >> > > |