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From: BABYPINK on 9 Mar 2010 06:13
Hi, I was wondering if it is possible that when I receive an email from
customers, that Outlook from my end can automatically send a receipt to them.
Iknow of the function whereby I can set up an automated receipt if I send to
a recipient, but wondered if it can be done the other way around? I am
looking into ways of improving customer service and thought it would be nice
to acknowlege receipt of emails from customers - thank you
From: Diane Poremsky [MVP] on 9 Mar 2010 09:39
You can configure Outlook's rules to reply to all incoming messages - use a
template that says something like 'thank you for contacting us... office
hours are... we will reply within 24 hours'

--
Diane Poremsky [MVP - Outlook]
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Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473



"BABYPINK" <BABYPINK(a)discussions.microsoft.com> wrote in message
news:5297B5BC-3200-4C07-B234-5F22BAA55A38(a)microsoft.com...
> Hi, I was wondering if it is possible that when I receive an email from
> customers, that Outlook from my end can automatically send a receipt to
> them.
> Iknow of the function whereby I can set up an automated receipt if I send
> to
> a recipient, but wondered if it can be done the other way around? I am
> looking into ways of improving customer service and thought it would be
> nice
> to acknowlege receipt of emails from customers - thank you

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