Bank of America AmEx (legacy MBNA) duplicate x'action downloads on statement close
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From: Oilcan on 2 Apr 2010 20:40 I have direct connect on my last remaining BofA card (they forgot to remove it when I transferred my accounts to another FI). I get the transaction when it post to their system and I also get it when the statement closes. The second transaction will not match which means it must have a different transaction id being sent to me Oilcan -----Original Message----- From: itk(a)silent.com [mailto:itk(a)silent.com] Posted At: Thursday, April 01, 2010 8:23 AM Posted To: alt.comp.software.financial.quicken Conversation: Bank of America AmEx (legacy MBNA) duplicate x'action downloads on statement close Subject: Re: Bank of America AmEx (legacy MBNA) duplicate x'action downloads on statement close Bartt Shelton <shelton.bartt(a)iname.com> wrote: >QB 2008 H&B. > >I'm seeing something puzzling with my BofA AmEx credit card >transactions. > >Typically, I enter transactions into my register, then reconcile them >against what One Step Update picks up. > >It works like a champ with every other account I've got. > >However, when my BofA AmEx statement closes, the transactions show up >again, en masse. This doesn't happen w/ any other accounts, some of >which are also at BofA. > >I don't use the card that much, so I haven't really dug into what's >happening until now. But it's been doing it for a long time. > >BofA just tried to tell me it's because I enter the x'actions into the >register ahead of One Step Update instead of just categorizing what >One Step Update downloads, which sounds absolutely ridiculous to me. >They told me to call Quicken Support (I know better than to do that). > >Any ideas? What BofA says is nonsense as long as you match the downloaded transaction with the one you entered, which it sounds like you do. If they are sending duplicate transactions, when the second one arrives it will look like a "New" transaction whether or not you originally entered it manually. I have BofA credit card that downloads with Direct Connect and once in a while see duplicated transactions; I haven't noticed that it happens on statement close, but could be. When I looked at what the bank was sending in the OFX log (Help / Product and Customer Support / OFX Log) I could see that they were sending the same transactions again with slightly different FITID values. That's an OFX no-no and causes Quicken to think it's a different transaction. It sure sounds like that's happening to you.
From: John Pollard on 3 Apr 2010 10:01
Oilcan wrote: > I have direct connect on my last remaining BofA card (they forgot to > remove it when I transferred my accounts to another FI). I get the > transaction when it post to their system and I also get it when the > statement closes. The second transaction will not match which means > it must have a different transaction id being sent to me If the second transaction had the same Financial Institution Transaction ID as the first, you should never see it at all: Quicken compares FITID's and doesn't display downloaded transactions whose FITID has already been Accepted into your Quicken data. You can verify for yourself by either saving the OFXlogs from both downloads and comparing the FITID's of the two transactions; or by using the QELLOG facility to display your current FITID's and check the FITID in the OFXlog from the second download to see if you already have it. http://quicken.intuit.com/support/articles/getting-started/setting-up-quicken/2738.html -- John Pollard news://<YOUR-NNTP-NEWSERVER-HERE>/alt.comp.software.financial.quicken Your source of user-to-user Quicken help |