Can't surf after installing update KB980182
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From: sarky on 1 Apr 2010 20:46 "dalia" wrote: > I'll appreciate any help... I also have this problem though it is occassionally. It does not matter where I visit when surfing from home it could be a social network site, an academic site or even a news group. Suddenly the browser freezes and closing it down to open a fresh window is a complete waste of my time. Pressing F5 does nothing. Prior to the automatic loading of this update I had absolutely no problems.
From: John on 6 Apr 2010 00:45 Just want to add that I had this problem with Win7 64bit. After installing and rebooting my web browsers (any an all) started freezing up and locking up the whole system. My PC became unusable. I uninstalled the update and everything went back to normal so as of now the update is still in my list but I won't be installing it due to its crippling effect. "dalia" wrote: > I'll appreciate any help...
From: PA Bear [MS MVP] on 6 Apr 2010 02:24 John wrote: > Just want to add that I had this problem with Win7 64bit. After installing > and rebooting my web browsers (any an all) started freezing up and locking > up the whole system. My PC became unusable. I uninstalled the update and > everything went back to normal so as of now the update is still in my list > but I won't be installing it due to its crippling effect. How come 99.9% of those who installed KB980182 have NOT experienced such problems?
From: alex3410 on 9 Apr 2010 19:23 "PA Bear [MS MVP]" wrote: > John wrote: > > Just want to add that I had this problem with Win7 64bit. After installing > > and rebooting my web browsers (any an all) started freezing up and locking > > up the whole system. My PC became unusable. I uninstalled the update and > > everything went back to normal so as of now the update is still in my list > > but I won't be installing it due to its crippling effect. > > How come 99.9% of those who installed KB980182 have NOT experienced such > problems? > > . > hopefuly it will be 99.98% as i have been having the same problems after this update going to remove it now and cross my fingers it solves the problem
From: PA Bear [MS MVP] on 9 Apr 2010 22:01
alex3410 wrote: >>> Just want to add that I had this problem with Win7 64bit. After >>> installing >>> and rebooting my web browsers (any an all) started freezing up and >>> locking >>> up the whole system. My PC became unusable. I uninstalled the update and >>> everything went back to normal so as of now the update is still in my >>> list >>> but I won't be installing it due to its crippling effect. >> >> How come 99.9% of those who installed KB980182 have NOT experienced such >> problems? >> > hopefuly it will be 99.98% as i have been having the same problems after > this update going to remove it now and cross my fingers it solves the > problem ===================================== For home users, no-charge support is available by calling 1-866-PCSAFETY (and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB980182). LOOK! => If your problem relates to a Cumulative Security Update for IE (e.g., KB980182), call the above number and ask to be transferred to the Consumer IE7 queue (which is 47830). Consumer Security Support home page & Microsoft Update Solution Center also offer support options https://consumersecuritysupport.microsoft.com/ http://support.microsoft.com/ph/6527#tab3 For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. Or you can... Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 |