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From: DWatt on 30 Apr 2010 16:45
Messages are received but cannot send - they stay in Outbox. Have checked
all the account setup information and all appears to be ok - did the test and
it connects to the incoming server but not the outgoing server - using
Starband as my email address but am not using Starband as my current ISP - my
virus software is AVG and it is not scanning outgoing email - I have sent an
email to Starband support advising them of my current IP address in case it
is a Starband problem, but since I receive email that doesn't seem to make
too much sense - any suggestions would be appreciated.
From: LD5SZRA on 30 Apr 2010 17:53

It is a starband problem. I tried to check their website
<http://support.starband.net/> but it doesn't load so something is
amiss here.

You could check the configurations again and in particular the box
that says "My outgoing server <smtp> requires authentication"
Perhaps it needs a tick here.

hth

DWatt wrote:
>
> Messages are received but cannot send - they stay in Outbox. Have checked
> all the account setup information and all appears to be ok - did the test and
> it connects to the incoming server but not the outgoing server - using
> Starband as my email address but am not using Starband as my current ISP - my
> virus software is AVG and it is not scanning outgoing email - I have sent an
> email to Starband support advising them of my current IP address in case it
> is a Starband problem, but since I receive email that doesn't seem to make
> too much sense - any suggestions would be appreciated.

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From: Brian Tillman [MVP-Outlook] on 3 May 2010 09:03
"LD5SZRA" <LD5SZRA(a)discussions.microsoft.com> wrote in message
news:4BDB5143.40734650(a)discussions.microsoft.com...

> It is a starband problem. I tried to check their website
> <http://support.starband.net/> but it doesn't load so something is
> amiss here.

I couldn't get that one to open, either, but this one does (with errors):
http://www.starband.net/support/HelpAndHowTo.asp
--
Brian Tillman [MVP-Outlook]

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