From: Peter Foldes on
Amanda

Maybe the following
http://support.microsoft.com/kb/939052/en-us


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Peter

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"Amanda" <Amanda(a)discussions.microsoft.com> wrote in message
news:C6FCE694-0141-4519-8305-DF75940D5F57(a)microsoft.com...
> When I put in a blank DVD of any kind my DVD drive changes to CD drive. I am
> unable to burn any to a DVD. This is a new problem for me. I have been able
> to burn in the past with no problem.Everything in my device manager is fine.
> Can someone please help me.

From: William on
On Mar 17, 7:45 pm, Amanda <Ama...(a)discussions.microsoft.com> wrote:
> When I put in a blank DVD of any kind my DVD drive changes to CD drive. I am
> unable to burn any to a DVD. This is a new problem for me. I have been able
> to burn in the past with no problem.Everything in my device manager is fine.
> Can someone please help me.

Restore your OS with a previous backup that has your DVD burning
working.

If you have Nero Info Tool, run it to see if the DVD drive support
writing to
DVD-R and / or DVD+R; and use the correct DVD-R OR DVD+W media
accordingly.

And there is chance your DVD drive dies. Just buy a new replacement.
It is really cheap nowsaday.
From: Amanda on
Thank you all for your answers, but i think i should word it a little
different. when i go into My Computer, and in there under Devices with
Removeable Storage it has DVD-RAM DRIVE (D:). then when i put in a blank DVD
it turns to CD Drive (D:). It will not allow me to do anything that has to do
with a blank DVD....I am trying to do something special for my nieces
birthday with videos i have of her and would really like to figure out how to
fix this.



"William" wrote:

> On Mar 17, 7:45 pm, Amanda <Ama...(a)discussions.microsoft.com> wrote:
> > When I put in a blank DVD of any kind my DVD drive changes to CD drive. I am
> > unable to burn any to a DVD. This is a new problem for me. I have been able
> > to burn in the past with no problem.Everything in my device manager is fine.
> > Can someone please help me.
>
> Restore your OS with a previous backup that has your DVD burning
> working.
>
> If you have Nero Info Tool, run it to see if the DVD drive support
> writing to
> DVD-R and / or DVD+R; and use the correct DVD-R OR DVD+W media
> accordingly.
>
> And there is chance your DVD drive dies. Just buy a new replacement.
> It is really cheap nowsaday.
> .
>
From: Shenan Stanley on
Amanda wrote:
> Thank you all for your answers, but i think i should word it a
> little different. when i go into My Computer, and in there under
> Devices with Removeable Storage it has DVD-RAM DRIVE (D:). then
> when i put in a blank DVD it turns to CD Drive (D:). It will not
> allow me to do anything that has to do with a blank DVD....I am
> trying to do something special for my nieces birthday with videos i
> have of her and would really like to figure out how to fix this.

You posted in a Windows XP newsgroup.

You are speaking of a DVD and, more specifically, likely a DVD-R/RW or
DVD+R/RW you are attempting to manipulate/write to.

Even though you say it is a DVD-RAM drive - without the exact model and
without you stating you are using DVD-RAM media (not DVD-R/RW or DVD+R/RW) -
the answer is quite straight-forward.

Windows XP does not natively support the writing of DVD-R/RW or DVD+R/RW
media. In a few select cases, Windows XP did/does support the writing of
DVD-RAM media. In order to manipulate DVD-R/RW or DVD+R/RW media in Windows
XP, you must have a few things...

1) A working drive that can read/write DVD-R/RW and/or DVD+R/RW media.
2) A working, non-infected or non-infested, fully functional with correct
hardware device drivers for your hardware (chipset and drives in particular)
operating system.
3) Third party software that also recognizes the DVD drive hardware and its
full functionality and utilize that to do what you want (what you want is
the catching point here.)
4) Good blank DVD-R/RW or DVD+R/RW media (given you want to write to said
media.)

So - please give as much information as you can...
Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying. That's the edition (in the top picture)
and the exact version number in detail (the 'version' line.)

What version of Internet Explorer are you currently using? Easy to find
out. Open Internet Explorer and while that is in-focus, press and hold
the "ALT" key on your keyboard. With the "ALT" key still pressed, press
(just once, no holding) the "H" key. Now, with the "ALT" key still
pressed, press (just once, no holding) the "A" key. That will bring up
the "About Internet Explorer" window. It will give you the exact version
you are using - repeat what you see there in response to this message.

How to determine whether a computer is running a 32-bit version or
64-bit version of the Windows operating system
http://support.microsoft.com/kb/827218

What AntiVirus application are you using? (Name and exact version, please.)
- Was any flavor of "Norton" products ever installed?
- Was any flavor of "McAfee" products ever installed?

Do you have a third party firewall - or are you using the built-in Windows
firewall?

Do you ever run any antimalware applications? If so - which ones and when
did you scan with them last (full scan, not quick)?

What specific DVD-RAM drive do you have? My suggestion would be to download
and utilize the FREE Belarc Advisor scanner.

http://belarc.com/Programs/advisor.exe

After running it - look through the results and find the section labeled,
"Drives" and give everyone here the description of the drives found there,
particularly any CD/DVD drives.

What type of blank DVD media are you trying to use?

What third party software are you attempting to utilize to write to thid DVD
media in WIndows XP? (Again - Windows XP cannot natively write to DVD-R/RW
or DVD+R/RW media - third party applications *are* required.)

--
Shenan Stanley
MS-MVP
--
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