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From: legal question on 15 Mar 2010 19:37
I am a US citizen living in Texas. I visited India on a vacation last
October for 3 months. I purchased a Dell computer from the Dell
website in India using a credit card. I then cancelled the order the
next day. Now I'm back in Texas and after 6 months I still have not
received my refund to my credit card. Dell sent me an email saying
that they cannot refund the money to my credit card and they are going
to send me a check in Indian Rupees to an address in India. Dell
refuses to refund the money to my credit card.

But I am an American Citizen, I want my money in US dollars, refunded
to my credit card. Is there a way I can force Dell to refund my
credit card in US dollars ?
From: JD on 15 Mar 2010 19:43
On 15/03/2010 11:37 PM, legal question wrote:
> I am a US citizen living in Texas. I visited India on a vacation last
> October for 3 months. I purchased a Dell computer from the Dell
> website in India using a credit card. I then cancelled the order the
> next day. Now I'm back in Texas and after 6 months I still have not
> received my refund to my credit card. Dell sent me an email saying
> that they cannot refund the money to my credit card and they are going
> to send me a check in Indian Rupees to an address in India. Dell
> refuses to refund the money to my credit card.
>
> But I am an American Citizen, I want my money in US dollars, refunded
> to my credit card. Is there a way I can force Dell to refund my
> credit card in US dollars ?

I'm not an American citizen but I totally agree with you, the payment
should be refunded the same way it was paid! you may have better luck
with the credit card company, they should be able to recover the payment
from dell.

I'm sure someone else will reply with some more useful information
regarding your situation, sorry I cant be of more help.

JD

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