Error number: 0x80090008
in [Windows Update]
|
From: WheelsinMotion on 6 Jan 2010 18:43 I have 1) Disabled Norton Smart Firewall 2) Reinstated the native Windows Firewall 3) used command prompt 4) used netsh winsock reset 5) request to restart 6)exit and then restarted 7) tried to use windows update and using the express button I receive the same error 0x80090008 The NS2010 was installed on 24 Nov 2009 and I did not have any problems before the last updates I received. This only seems to of happened after the updates I had on the 12/09/2009 KB970430 KB974318 KB976325 KB973904 KB976416 KB974392 KB971737 KB890830 "MowGreen" wrote: > Previously you'd posted: > > > There is no 3rd party firewall > > You then later posted: > > > I only run with the Norton Firewall, MS firewall switched off. > > Since the only other threads with the same error code were system's > using 3rd party firewalls, suggest you disable it, enable the native XP > firewall, and then rebuild the winsock stack. > Open a Command Prompt, type in the following, and then press Enter after > each command > > netsh winsock reset > exit > > After the first command you should get a message that the system needs > to be restarted to complete the operation. > Restart now with the native XP firewall enabled and see if the system > can search for updates now. > > > MowGreen > =============== > *-343-* FDNY > Never Forgotten > =============== > > banthecheck.com > "Security updates should *never* have *non-security content* prechecked" > > > > > WheelsinMotion wrote: > > > I only run with the Norton Firewall, MS firewall switched off. > > > > I have purchased NS 2010 > > > > NS2009 anti-virus application was installed before 24- Nov-09 > > > > I did a complete uninstall and also ran the Norton tool to remove any > > outstanding bits and could not find any left over files after that. > > > > When I bought the PC I bought a copy of Norton and that is all I have > > used.. > > > > > > "PA Bear [MS MVP]" wrote: > > > > > >><kibbitz> > >>NIS includes a firewall (i.e., "a third-party firewall"). You do NOT want > >>the Norton fireall *and* the Windows Firewall enabled, only one of them. > >> > >>Have you purchased NIS 2010? > >> > >>What anti-virus application was installed before you install NIS 2010 on 24 > >>Nov-09? > >> > >>Has another Norton application or a McAfee application ever been installed > >>on this machine (e.g., a free-trial version that came preinstalled when you > >>bought it)? > >></kibbitz> > >>-- > >>~PA Bear > >> > >> > >>WheelsinMotion wrote: > >> > >>>Norton Internet Security installed 2010 24/11/2009 > >>> > >>>Norton third party toolbar > >>> > >>>IE's Temporary Internet Files and flushed all Cookies "now empty" > >>> > >>>Still the same problem. > >>> > >>> > >>>I notice when I obtain the Microsoft Update page with the Express or > >>>Custom > >>>buttons on the left hand side under Options "Restore hidden udtes" is > >>>greyed out > >>>and unable to select. (cannot remember if this is only available when you > >>>get through?) > >>> > >>>"MowGreen" wrote: > >>> > >>> > >>>> From that list of updates the only I can see causing the communication > >>>>issue is KB970430. > >>>> > >>>>What is the installed security software (antivirus/security suite, popup > >>>>and cookie blocker) and are any 3rd party toolbars installed (Google, > >>>>etc) > >>>>? > >>>> > >>>>Suggest you delete IE's Temporary Internet Files and flush all Cookies. > >>>>Then see if the system can search for updates at Windows Update. > >>>>FWIW, there's another thread with the same error code, 0x80090008, on > >>>>this newsgroup. It's not a common error, that I do know. > >>>> > >>>> > >>>>MowGreen > >>>>=============== > >>>> *-343-* FDNY > >>>>Never Forgotten > >>>>=============== > >>>> > >>>>banthecheck.com > >>>>"Security updates should *never* have *non-security content* prechecked" > >>>> > >>>> > >>>> > >>>>WheelsinMotion wrote: > >>>> > >>>> > >>>>>I have checked that I am on GMT London and resync. the time and that is > >>>>>ok > >>>>> > >>>>>I notice there is another 0x8009008 problem reported on the on > >>>>>12/31/2009 > >>>>> > >>>>>This only seems to of happened after the updates I had on the 12/09/2009 > >>>>>KB970430 > >>>>>KB974318 > >>>>>KB976325 > >>>>>KB973904 > >>>>>KB976416 > >>>>>KB974392 > >>>>>KB971737 > >>>>>KB890830 > >>>>> > >>>>>"MowGreen" wrote: > >>>>> > >>>>> > >>>>> > >>>>>>0x80090008 NTE_BAD_ALGID > >>>>>>Invalid algorithm specified. > >>>>>> > >>>>>>2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has expired > >>>>>>or new PID is available > >>>>>>2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with hr = > >>>>>>80090008. > >>>>>>2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest failed with > >>>>>>hr = 80090008. Proxy List used: <(null)> Bypass List used : <(null)> > >>>>>>Auth Schemes > >>>>>>used : <> > >>>>>>2009-12-30 11:00:18:296 1072 a00 PT + Last proxy send request failed > >>>>>>with hr = 0x80090008, HTTP status code = 0 > >>>>>>2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure, error = > >>>>>>0x80090008, soap client error = 5, soap error code = 0, HTTP status > >>>>>>code > >>>>>>= 200 > >>>>>>2009-12-30 11:00:18:312 1072 a00 PT WARNING: PTError: 0x80090008 > >>>>>>2009-12-30 11:00:18:312 1072 a00 PT WARNING: GetCookie_WithRecovery > >>>>>>failed : > >>>>>>0x80090008 > >>>>>>2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie failed: > >>>>>>0x80090008 > >>>>>>COMAPI FATAL: Unable to complete asynchronous search. (hr=80090008) > >>>>>> > >>>>>>The Protocl Talker (PT) on your system can connect to the update server > >>>>>>but can not communicate it's Cookie content, recover the Cookie > >>>>>>content, > >>>>>>nor refresh it. Thus the system can not do a search for updates. > >>>>>> > >>>>>>So, the question is ... is 3rd party software creating the Cookie issue > >>>>>>or is it related to the TimeZone setting that the system is sending to > >>>>>>the update server ? > >>>>>> > >>>>>> > >>>>>> > >>>>>>>tz: -0000 > >>>>>> > >>>>>>If your geographic region is not in the Greenwich Mean Time zone, then > >>>>>>that's where the issue stems from. > >>>>>> > >>>>>> > >>>>>>MowGreen > >>>>>>=============== > >>>>>> *-343-* FDNY > >>>>>>Never Forgotten > >>>>>>=============== > >>>>>> > >>>>>>banthecheck.com > >>>>>>"Security updates should *never* have *non-security content* > >>>>>>prechecked" > >>>>>> > >>>>>> > >>>>>> > >>>>>> > >>>>>>WheelsinMotion wrote: > >>>>>> > >>>>>> > >>>>>> > >>>>>>>Hi > >>>>>>> > >>>>>>>There is no 3rd party fiewall > >>>>>>>No wireless connection. connected directly into modem. > >>>>>>> > >>>>>>>last attempt to update via windows update log > >>>>>>> > >>>>>>>2009-12-30 10:59:02:531 216 1c4 Misc =========== Logging initialized > >>>>>>>(build: 7.4.7600.226, tz: -0000) =========== > >>>>>>>2009-12-30 10:59:02:546 216 1c4 Misc = Process: C:\Program > >>>>>>>Files\Internet Explorer\IEXPLORE.EXE > >>>>>>>2009-12-30 10:59:02:546 216 1c4 Misc = Module: > >>>>>>>C:\WINDOWS\system32\wuapi.dll > >>>>>>>2009-12-30 10:59:02:531 216 1c4 COMAPI ----------- COMAPI: > >>>>>>>IUpdateServiceManager::AddService ----------- > >>>>>>>2009-12-30 10:59:02:546 216 1c4 COMAPI - ServiceId = > >>>>>>>{7971f918-a847-4430-9279-4a52d1efe18d} > >>>>>>>2009-12-30 10:59:02:546 216 1c4 COMAPI - AuthorizationCabPath = > >>>>>>>C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab > >>>>>>>2009-12-30 10:59:02:687 1072 3b8 Misc Validating signature for > >>>>>>>C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab: > >>>>>>>2009-12-30 10:59:03:593 1072 3b8 Misc Microsoft signed: Yes > >>>>>>>2009-12-30 10:59:04:062 1492 4d4 Misc =========== Logging initialized > >>>>>>>(build: 7.4.7600.226, tz: -0000) =========== > >>>>>>>2009-12-30 10:59:04:062 1492 4d4 Misc = Process: > >>>>>>>C:\WINDOWS\system32\wuauclt.exe > >>>>>>>2009-12-30 10:59:04:062 1492 4d4 Misc = Module: > >>>>>>>C:\WINDOWS\system32\wuaueng.dll > >>>>>>>2009-12-30 10:59:04:046 1492 4d4 DtaStor Update service properties: > >>>>>>>service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D} > >>>>>>>2009-12-30 10:59:04:125 216 1c4 COMAPI - Added service, URL = > >>>>>>>http://update.microsoft.com/microsoftupdate/ > >>>>>>>2009-12-30 10:59:04:125 216 1c4 COMAPI ----------- COMAPI: > >>>>>>>IUpdateServiceManager::RegisterServiceWithAU ----------- > >>>>>>>2009-12-30 10:59:04:125 216 1c4 COMAPI - ServiceId = > >>>>>>>{7971f918-a847-4430-9279-4a52d1efe18d} > >>>>>>>2009-12-30 10:59:04:328 216 1c4 Misc =========== Logging initialized > >>>>>>>(build: 7.4.7600.226, tz: -0000) =========== > >>>>>>>2009-12-30 10:59:04:328 216 1c4 Misc = Process: C:\Program > >>>>>>>Files\Internet Explorer\IEXPLORE.EXE > >>>>>>>2009-12-30 10:59:04:328 216 1c4 Misc = Module: > >>>>>>>C:\WINDOWS\system32\muweb.dll > >>>>>>>2009-12-30 10:59:04:328 216 1c4 Misc Validating signature for > >>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: > >>>>>>>2009-12-30 10:59:04:375 216 1c4 Misc Microsoft signed: Yes > >>>>>>>2009-12-30 10:59:04:609 216 1c4 Misc Validating signature for > >>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: > >>>>>>>2009-12-30 10:59:04:609 216 1c4 Misc Microsoft signed: Yes > >>>>>>>2009-12-30 10:59:04:640 216 1c4 Misc Validating signature for > >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab: > >>>>>>>2009-12-30 10:59:04:703 216 1c4 Misc Microsoft signed: Yes > >>>>>>>2009-12-30 10:59:04:812 216 1c4 Misc Validating signature for > >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab: > >>>>>>>2009-12-30 10:59:04:828 216 1c4 Misc Microsoft signed: Yes > >>>>>>>2009-12-30 10:59:05:218 216 1c4 Misc Validating signature for > >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab: > >>>>>>>2009-12-30 10:59:05:234 216 1c4 Misc Microsoft signed: Yes > >>>>>>>2009-12-30 10:59:05:265 216 1c4 Setup *********** Setup: Checking > >>>>>>>whether self-update is required *********** > >>>>>>>2009-12-30 10:59:05:265 216 1c4 Setup * Inf file: > >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf > >>>>>>>2009-12-30 10:59:05:328 216 1c4 Setup Update NOT required for > >>>>>>>C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required > >>>>>>>version = 7.4.7600.226 > >>>>>>>2009-12-30 10:59:05:328 216 1c4 Setup * IsUpdateRequired = No > >>>>>>>2009-12-30 10:59:05:343 216 1c4 Misc =========== Logging initialized > >>>>>>>(build: 7.4.7600.226, tz: -0000) =========== > >>>>>>>2009-12-30 10:59:05:343 216 1c4 Misc = Process: C:\Program > >>>>>>>Files\Internet Explorer\IEXPLORE.EXE > >>>>>>>2009-12-30 10:59:05:359 216 1c4 Misc = Module: > >>>>>>>C:\WINDOWS\system32\wuweb.dll > >>>>>>>2009-12-30 10:59:05:343 216 1c4 Misc Validating signature for > >>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: > >>>>>>>2009-12-30 10:59:05:359 216 1c4 Misc Microsoft signed: Yes > >>>>>>>2009-12-30 10:59:05:531 216 1c4 Misc Validating signature for > >>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: > >>>>>>>2009-12-30 10:59:05:546 216 1c4 Misc Microsoft signed: Yes > >>>>>>>2009-12-30 10:59:05:562 216 1c4 Misc Validating signature for > >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab: > >>>>>>>2009-12-30 10:59:05:578 216 1c4 Misc Microsoft signed: Yes > >>>>>>>2009-12-30 10:59:05:687 216 1c4 Misc Validating signature for > >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab: > >>>>>>>2009-12-30 10:59:05:703 216 1c4 Misc Microsoft signed: Yes > >>>>>>>2009-12-30 10:59:05:703 216 1c4 Misc Validating signature for > >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab: > >>>>>>>2009-12-30 10:59:05:718 216 1c4 Misc Microsoft signed: Yes > >>>>>>>2009-12-30 10:59:05:921 216 1c4 Misc Validating signature for > >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab: > >>>>>>>2009-12-30 10:59:05:921 216 1c4 Misc Microsoft signed: Yes > >>>>>>>2009-12-30 10:59:05:937 216 1c4 Setup *********** Setup: Checking > >>>>>>>whether self-update is required *********** > >>>>>>>2009-12-30 10:59:05:937 216 1c4 Setup * Inf file: > >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf > >>>>>>>2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for > >>>>>>>C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required > >>>>>>>version = 7.4.7600.226 > >>>>>>>2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for > >>>>>>>C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required > >>>>>>>version = 7.4.7600.226 > >>>>>>>2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for > >>>>>>>C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, > >>>>>>>required version = 7.4.7600.226
From: PA Bear [MS MVP] on 7 Jan 2010 03:08 If you uninstall NIS 2010 & reboot, enable the Windows Firewalll, run the Norton Removal Tool & reboot again, does the behavior persist? WheelsinMotion wrote: > I have > 1) Disabled Norton Smart Firewall > > 2) Reinstated the native Windows Firewall > 3) used command prompt > 4) used netsh winsock reset > 5) request to restart > 6)exit and then restarted > > 7) tried to use windows update and using the express button I receive the > same error 0x80090008 > > The NS2010 was installed on 24 Nov 2009 and I did not have any problems > before the last updates I received. > This only seems to of happened after the updates I had on the 12/09/2009 > KB970430 > KB974318 > KB976325 > KB973904 > KB976416 > KB974392 > KB971737 > KB890830 > > > > > > > "MowGreen" wrote: > >> Previously you'd posted: >> >>> There is no 3rd party firewall >> >> You then later posted: >> >>> I only run with the Norton Firewall, MS firewall switched off. >> >> Since the only other threads with the same error code were system's >> using 3rd party firewalls, suggest you disable it, enable the native XP >> firewall, and then rebuild the winsock stack. >> Open a Command Prompt, type in the following, and then press Enter after >> each command >> >> netsh winsock reset >> exit >> >> After the first command you should get a message that the system needs >> to be restarted to complete the operation. >> Restart now with the native XP firewall enabled and see if the system >> can search for updates now. >> >> >> MowGreen >> =============== >> *-343-* FDNY >> Never Forgotten >> =============== >> >> banthecheck.com >> "Security updates should *never* have *non-security content* prechecked" >> >> >> >> >> WheelsinMotion wrote: >> >>> I only run with the Norton Firewall, MS firewall switched off. >>> >>> I have purchased NS 2010 >>> >>> NS2009 anti-virus application was installed before 24- Nov-09 >>> >>> I did a complete uninstall and also ran the Norton tool to remove any >>> outstanding bits and could not find any left over files after that. >>> >>> When I bought the PC I bought a copy of Norton and that is all I have >>> used.. >>> >>> >>> "PA Bear [MS MVP]" wrote: >>> >>> >>>> <kibbitz> >>>> NIS includes a firewall (i.e., "a third-party firewall"). You do NOT >>>> want the Norton fireall *and* the Windows Firewall enabled, only one of >>>> them. >>>> >>>> Have you purchased NIS 2010? >>>> >>>> What anti-virus application was installed before you install NIS 2010 >>>> on >>>> 24 Nov-09? >>>> >>>> Has another Norton application or a McAfee application ever been >>>> installed on this machine (e.g., a free-trial version that came >>>> preinstalled when you bought it)? >>>> </kibbitz> >>>> -- >>>> ~PA Bear >>>> >>>> >>>> WheelsinMotion wrote: >>>> >>>>> Norton Internet Security installed 2010 24/11/2009 >>>>> >>>>> Norton third party toolbar >>>>> >>>>> IE's Temporary Internet Files and flushed all Cookies "now empty" >>>>> >>>>> Still the same problem. >>>>> >>>>> >>>>> I notice when I obtain the Microsoft Update page with the Express or >>>>> Custom >>>>> buttons on the left hand side under Options "Restore hidden udtes" >>>>> is >>>>> greyed out >>>>> and unable to select. (cannot remember if this is only available when >>>>> you get through?) >>>>> >>>>> "MowGreen" wrote: >>>>> >>>>> >>>>>> From that list of updates the only I can see causing the >>>>>> communication >>>>>> issue is KB970430. >>>>>> >>>>>> What is the installed security software (antivirus/security suite, >>>>>> popup and cookie blocker) and are any 3rd party toolbars installed >>>>>> (Google, etc) >>>>>> ? >>>>>> >>>>>> Suggest you delete IE's Temporary Internet Files and flush all >>>>>> Cookies. >>>>>> Then see if the system can search for updates at Windows Update. >>>>>> FWIW, there's another thread with the same error code, 0x80090008, on >>>>>> this newsgroup. It's not a common error, that I do know. >>>>>> >>>>>> >>>>>> MowGreen >>>>>> =============== >>>>>> *-343-* FDNY >>>>>> Never Forgotten >>>>>> =============== >>>>>> >>>>>> banthecheck.com >>>>>> "Security updates should *never* have *non-security content* >>>>>> prechecked" >>>>>> >>>>>> >>>>>> >>>>>> WheelsinMotion wrote: >>>>>> >>>>>> >>>>>>> I have checked that I am on GMT London and resync. the time and that >>>>>>> is ok >>>>>>> >>>>>>> I notice there is another 0x8009008 problem reported on the on >>>>>>> 12/31/2009 >>>>>>> >>>>>>> This only seems to of happened after the updates I had on the >>>>>>> 12/09/2009 KB970430 >>>>>>> KB974318 >>>>>>> KB976325 >>>>>>> KB973904 >>>>>>> KB976416 >>>>>>> KB974392 >>>>>>> KB971737 >>>>>>> KB890830 >>>>>>> >>>>>>> "MowGreen" wrote: >>>>>>> >>>>>>> >>>>>>> >>>>>>>> 0x80090008 NTE_BAD_ALGID >>>>>>>> Invalid algorithm specified. >>>>>>>> >>>>>>>> 2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has >>>>>>>> expired or new PID is available >>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with hr >>>>>>>> = >>>>>>>> 80090008. >>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest failed >>>>>>>> with hr = 80090008. Proxy List used: <(null)> Bypass List used : >>>>>>>> <(null)> Auth Schemes >>>>>>>> used : <> >>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT + Last proxy send request >>>>>>>> failed with hr = 0x80090008, HTTP status code = 0 >>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure, >>>>>>>> error = 0x80090008, soap client error = 5, soap error code = 0, >>>>>>>> HTTP >>>>>>>> status code >>>>>>>> = 200 >>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: PTError: 0x80090008 >>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: GetCookie_WithRecovery >>>>>>>> failed : >>>>>>>> 0x80090008 >>>>>>>> 2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie failed: >>>>>>>> 0x80090008 >>>>>>>> COMAPI FATAL: Unable to complete asynchronous search. (hr=80090008) >>>>>>>> >>>>>>>> The Protocl Talker (PT) on your system can connect to the update >>>>>>>> server but can not communicate it's Cookie content, recover the >>>>>>>> Cookie content, >>>>>>>> nor refresh it. Thus the system can not do a search for updates. >>>>>>>> >>>>>>>> So, the question is ... is 3rd party software creating the Cookie >>>>>>>> issue or is it related to the TimeZone setting that the system is >>>>>>>> sending to the update server ? >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>>> tz: -0000 >>>>>>>> >>>>>>>> If your geographic region is not in the Greenwich Mean Time zone, >>>>>>>> then that's where the issue stems from. >>>>>>>> >>>>>>>> >>>>>>>> MowGreen >>>>>>>> =============== >>>>>>>> *-343-* FDNY >>>>>>>> Never Forgotten >>>>>>>> =============== >>>>>>>> >>>>>>>> banthecheck.com >>>>>>>> "Security updates should *never* have *non-security content* >>>>>>>> prechecked" >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> WheelsinMotion wrote: >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>>> Hi >>>>>>>>> >>>>>>>>> There is no 3rd party fiewall >>>>>>>>> No wireless connection. connected directly into modem. >>>>>>>>> >>>>>>>>> last attempt to update via windows update log >>>>>>>>> >>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 Misc =========== Logging >>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000) =========== >>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc = Process: C:\Program >>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE >>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc = Module: >>>>>>>>> C:\WINDOWS\system32\wuapi.dll >>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 COMAPI ----------- COMAPI: >>>>>>>>> IUpdateServiceManager::AddService ----------- >>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI - ServiceId = >>>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d} >>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI - AuthorizationCabPath = >>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab >>>>>>>>> 2009-12-30 10:59:02:687 1072 3b8 Misc Validating signature for >>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab: >>>>>>>>> 2009-12-30 10:59:03:593 1072 3b8 Misc Microsoft signed: Yes >>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc =========== Logging >>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000) =========== >>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc = Process: >>>>>>>>> C:\WINDOWS\system32\wuauclt.exe >>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc = Module: >>>>>>>>> C:\WINDOWS\system32\wuaueng.dll >>>>>>>>> 2009-12-30 10:59:04:046 1492 4d4 DtaStor Update service >>>>>>>>> properties: >>>>>>>>> service registered with AU is >>>>>>>>> {7971F918-A847-4430-9279-4A52D1EFE18D} >>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI - Added service, URL = >>>>>>>>> http://update.microsoft.com/microsoftupdate/ >>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI ----------- COMAPI: >>>>>>>>> IUpdateServiceManager::RegisterServiceWithAU ----------- >>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI - ServiceId = >>>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d} >>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc =========== Logging >>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000) =========== >>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc = Process: C:\Program >>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE >>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc = Module: >>>>>>>>> C:\WINDOWS\system32\muweb.dll >>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc Validating signature for >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: >>>>>>>>> 2009-12-30 10:59:04:375 216 1c4 Misc Microsoft signed: Yes >>>>>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Validating signature for >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: >>>>>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Microsoft signed: Yes >>>>>>>>> 2009-12-30 10:59:04:640 216 1c4 Misc Validating signature for >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab: >>>>>>>>> 2009-12-30 10:59:04:703 216 1c4 Misc Microsoft signed: Yes >>>>>>>>> 2009-12-30 10:59:04:812 216 1c4 Misc Validating signature for >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab: >>>>>>>>> 2009-12-30 10:59:04:828 216 1c4 Misc Microsoft signed: Yes >>>>>>>>> 2009-12-30 10:59:05:218 216 1c4 Misc Validating signature for >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab: >>>>>>>>> 2009-12-30 10:59:05:234 216 1c4 Misc Microsoft signed: Yes >>>>>>>>> 2009-12-30 10:59:05:265 216 1c4 Setup *********** Setup: Checking >>>>>>>>> whether self-update is required *********** >>>>>>>>> 2009-12-30 10:59:05:265 216 1c4 Setup * Inf file: >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf >>>>>>>>> 2009-12-30 10:59:05:328 216 1c4 Setup Update NOT required for >>>>>>>>> C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, >>>>>>>>> required version = 7.4.7600.226 >>>>>>>>> 2009-12-30 10:59:05:328 216 1c4 Setup * IsUpdateRequired = No >>>>>>>>> 2009-12-30 10:59:05:343 216 1c4 Misc =========== Logging >>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000) =========== >>>>>>>>> 2009-12-30 10:59:05:343 216 1c4 Misc = Process: C:\Program >>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE >>>>>>>>> 2009-12-30 10:59:05:359 216 1c4 Misc = Module: >>>>>>>>> C:\WINDOWS\system32\wuweb.dll >>>>>>>>> 2009-12-30 10:59:05:343 216 1c4 Misc Validating signature for >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: >>>>>>>>> 2009-12-30 10:59:05:359 216 1c4 Misc Microsoft signed: Yes >>>>>>>>> 2009-12-30 10:59:05:531 216 1c4 Misc Validating signature for >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: >>>>>>>>> 2009-12-30 10:59:05:546 216 1c4 Misc Microsoft signed: Yes >>>>>>>>> 2009-12-30 10:59:05:562 216 1c4 Misc Validating signature for >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab: >>>>>>>>> 2009-12-30 10:59:05:578 216 1c4 Misc Microsoft signed: Yes >>>>>>>>> 2009-12-30 10:59:05:687 216 1c4 Misc Validating signature for >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab: >>>>>>>>> 2009-12-30 10:59:05:703 216 1c4 Misc Microsoft signed: Yes >>>>>>>>> 2009-12-30 10:59:05:703 216 1c4 Misc Validating signature for >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab: >>>>>>>>> 2009-12-30 10:59:05:718 216 1c4 Misc Microsoft signed: Yes >>>>>>>>> 2009-12-30 10:59:05:921 216 1c4 Misc Validating signature for >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab: >>>>>>>>> 2009-12-30 10:59:05:921 216 1c4 Misc Microsoft signed: Yes >>>>>>>>> 2009-12-30 10:59:05:937 216 1c4 Setup *********** Setup: Checking >>>>>>>>> whether self-update is required *********** >>>>>>>>> 2009-12-30 10:59:05:937 216 1c4 Setup * Inf file: >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf >>>>>>>>> 2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for >>>>>>>>> C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, >>>>>>>>> required >>>>>>>>> version = 7.4.7600.226 >>>>>>>>> 2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for >>>>>>>>> C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, >>>>>>>>> required version = 7.4.7600.226 >>>>>>>>> 2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for >>>>>>>>> C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, >>>>>>>>> required version = 7.4.7600.226
From: WheelsinMotion on 7 Jan 2010 12:12 I have uninstalled NIS2010 rebooted, Enabled the Windows Firewall and then un the Norton Removal tool and have rebooted . and Yes the error is still 0x80090008 "PA Bear [MS MVP]" wrote: > If you uninstall NIS 2010 & reboot, enable the Windows Firewalll, run the > Norton Removal Tool & reboot again, does the behavior persist? > > > WheelsinMotion wrote: > > I have > > 1) Disabled Norton Smart Firewall > > > > 2) Reinstated the native Windows Firewall > > 3) used command prompt > > 4) used netsh winsock reset > > 5) request to restart > > 6)exit and then restarted > > > > 7) tried to use windows update and using the express button I receive the > > same error 0x80090008 > > > > The NS2010 was installed on 24 Nov 2009 and I did not have any problems > > before the last updates I received. > > This only seems to of happened after the updates I had on the 12/09/2009 > > KB970430 > > KB974318 > > KB976325 > > KB973904 > > KB976416 > > KB974392 > > KB971737 > > KB890830 > > > > > > > > > > > > > > "MowGreen" wrote: > > > >> Previously you'd posted: > >> > >>> There is no 3rd party firewall > >> > >> You then later posted: > >> > >>> I only run with the Norton Firewall, MS firewall switched off. > >> > >> Since the only other threads with the same error code were system's > >> using 3rd party firewalls, suggest you disable it, enable the native XP > >> firewall, and then rebuild the winsock stack. > >> Open a Command Prompt, type in the following, and then press Enter after > >> each command > >> > >> netsh winsock reset > >> exit > >> > >> After the first command you should get a message that the system needs > >> to be restarted to complete the operation. > >> Restart now with the native XP firewall enabled and see if the system > >> can search for updates now. > >> > >> > >> MowGreen > >> =============== > >> *-343-* FDNY > >> Never Forgotten > >> =============== > >> > >> banthecheck.com > >> "Security updates should *never* have *non-security content* prechecked" > >> > >> > >> > >> > >> WheelsinMotion wrote: > >> > >>> I only run with the Norton Firewall, MS firewall switched off. > >>> > >>> I have purchased NS 2010 > >>> > >>> NS2009 anti-virus application was installed before 24- Nov-09 > >>> > >>> I did a complete uninstall and also ran the Norton tool to remove any > >>> outstanding bits and could not find any left over files after that. > >>> > >>> When I bought the PC I bought a copy of Norton and that is all I have > >>> used.. > >>> > >>> > >>> "PA Bear [MS MVP]" wrote: > >>> > >>> > >>>> <kibbitz> > >>>> NIS includes a firewall (i.e., "a third-party firewall"). You do NOT > >>>> want the Norton fireall *and* the Windows Firewall enabled, only one of > >>>> them. > >>>> > >>>> Have you purchased NIS 2010? > >>>> > >>>> What anti-virus application was installed before you install NIS 2010 > >>>> on > >>>> 24 Nov-09? > >>>> > >>>> Has another Norton application or a McAfee application ever been > >>>> installed on this machine (e.g., a free-trial version that came > >>>> preinstalled when you bought it)? > >>>> </kibbitz> > >>>> -- > >>>> ~PA Bear > >>>> > >>>> > >>>> WheelsinMotion wrote: > >>>> > >>>>> Norton Internet Security installed 2010 24/11/2009 > >>>>> > >>>>> Norton third party toolbar > >>>>> > >>>>> IE's Temporary Internet Files and flushed all Cookies "now empty" > >>>>> > >>>>> Still the same problem. > >>>>> > >>>>> > >>>>> I notice when I obtain the Microsoft Update page with the Express or > >>>>> Custom > >>>>> buttons on the left hand side under Options "Restore hidden udtes" > >>>>> is > >>>>> greyed out > >>>>> and unable to select. (cannot remember if this is only available when > >>>>> you get through?) > >>>>> > >>>>> "MowGreen" wrote: > >>>>> > >>>>> > >>>>>> From that list of updates the only I can see causing the > >>>>>> communication > >>>>>> issue is KB970430. > >>>>>> > >>>>>> What is the installed security software (antivirus/security suite, > >>>>>> popup and cookie blocker) and are any 3rd party toolbars installed > >>>>>> (Google, etc) > >>>>>> ? > >>>>>> > >>>>>> Suggest you delete IE's Temporary Internet Files and flush all > >>>>>> Cookies. > >>>>>> Then see if the system can search for updates at Windows Update. > >>>>>> FWIW, there's another thread with the same error code, 0x80090008, on > >>>>>> this newsgroup. It's not a common error, that I do know. > >>>>>> > >>>>>> > >>>>>> MowGreen > >>>>>> =============== > >>>>>> *-343-* FDNY > >>>>>> Never Forgotten > >>>>>> =============== > >>>>>> > >>>>>> banthecheck.com > >>>>>> "Security updates should *never* have *non-security content* > >>>>>> prechecked" > >>>>>> > >>>>>> > >>>>>> > >>>>>> WheelsinMotion wrote: > >>>>>> > >>>>>> > >>>>>>> I have checked that I am on GMT London and resync. the time and that > >>>>>>> is ok > >>>>>>> > >>>>>>> I notice there is another 0x8009008 problem reported on the on > >>>>>>> 12/31/2009 > >>>>>>> > >>>>>>> This only seems to of happened after the updates I had on the > >>>>>>> 12/09/2009 KB970430 > >>>>>>> KB974318 > >>>>>>> KB976325 > >>>>>>> KB973904 > >>>>>>> KB976416 > >>>>>>> KB974392 > >>>>>>> KB971737 > >>>>>>> KB890830 > >>>>>>> > >>>>>>> "MowGreen" wrote: > >>>>>>> > >>>>>>> > >>>>>>> > >>>>>>>> 0x80090008 NTE_BAD_ALGID > >>>>>>>> Invalid algorithm specified. > >>>>>>>> > >>>>>>>> 2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has > >>>>>>>> expired or new PID is available > >>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with hr > >>>>>>>> = > >>>>>>>> 80090008. > >>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest failed > >>>>>>>> with hr = 80090008. Proxy List used: <(null)> Bypass List used : > >>>>>>>> <(null)> Auth Schemes > >>>>>>>> used : <> > >>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT + Last proxy send request > >>>>>>>> failed with hr = 0x80090008, HTTP status code = 0 > >>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure, > >>>>>>>> error = 0x80090008, soap client error = 5, soap error code = 0, > >>>>>>>> HTTP > >>>>>>>> status code > >>>>>>>> = 200 > >>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: PTError: 0x80090008 > >>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: GetCookie_WithRecovery > >>>>>>>> failed : > >>>>>>>> 0x80090008 > >>>>>>>> 2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie failed: > >>>>>>>> 0x80090008 > >>>>>>>> COMAPI FATAL: Unable to complete asynchronous search. (hr=80090008) > >>>>>>>> > >>>>>>>> The Protocl Talker (PT) on your system can connect to the update > >>>>>>>> server but can not communicate it's Cookie content, recover the > >>>>>>>> Cookie content, > >>>>>>>> nor refresh it. Thus the system can not do a search for updates. > >>>>>>>> > >>>>>>>> So, the question is ... is 3rd party software creating the Cookie > >>>>>>>> issue or is it related to the TimeZone setting that the system is > >>>>>>>> sending to the update server ? > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>>> tz: -0000 > >>>>>>>> > >>>>>>>> If your geographic region is not in the Greenwich Mean Time zone, > >>>>>>>> then that's where the issue stems from. > >>>>>>>> > >>>>>>>> > >>>>>>>> MowGreen > >>>>>>>> =============== > >>>>>>>> *-343-* FDNY > >>>>>>>> Never Forgotten > >>>>>>>> =============== > >>>>>>>> > >>>>>>>> banthecheck.com > >>>>>>>> "Security updates should *never* have *non-security content* > >>>>>>>> prechecked" > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> WheelsinMotion wrote: > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>>> Hi > >>>>>>>>> > >>>>>>>>> There is no 3rd party fiewall > >>>>>>>>> No wireless connection. connected directly into modem. > >>>>>>>>> > >>>>>>>>> last attempt to update via windows update log > >>>>>>>>> > >>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 Misc =========== Logging > >>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000) =========== > >>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc = Process: C:\Program > >>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE > >>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc = Module: > >>>>>>>>> C:\WINDOWS\system32\wuapi.dll > >>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 COMAPI ----------- COMAPI: > >>>>>>>>> IUpdateServiceManager::AddService ----------- > >>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI - ServiceId = > >>>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d} > >>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI - AuthorizationCabPath = > >>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab > >>>>>>>>> 2009-12-30 10:59:02:687 1072 3b8 Misc Validating signature for > >>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab: > >>>>>>>>> 2009-12-30 10:59:03:593 1072 3b8 Misc Microsoft signed: Yes > >>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc =========== Logging > >>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000) =========== > >>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc = Process: > >>>>>>>>> C:\WINDOWS\system32\wuauclt.exe > >>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc = Module: > >>>>>>>>> C:\WINDOWS\system32\wuaueng.dll > >>>>>>>>> 2009-12-30 10:59:04:046 1492 4d4 DtaStor Update service > >>>>>>>>> properties: > >>>>>>>>> service registered with AU is > >>>>>>>>> {7971F918-A847-4430-9279-4A52D1EFE18D} > >>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI - Added service, URL = > >>>>>>>>> http://update.microsoft.com/microsoftupdate/ > >>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI ----------- COMAPI: > >>>>>>>>> IUpdateServiceManager::RegisterServiceWithAU ----------- > >>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI - ServiceId = > >>>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d} > >>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc =========== Logging > >>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000) =========== > >>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc = Process: C:\Program > >>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE > >>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc = Module: > >>>>>>>>> C:\WINDOWS\system32\muweb.dll > >>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc Validating signature for > >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: > >>>>>>>>> 2009-12-30 10:59:04:375 216 1c4 Misc Microsoft signed: Yes > >>>>>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Validating signature for > >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: > >>>>>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Microsoft signed: Yes > >>>>>>>>> 2009-12-30 10:59:04:640 216 1c4 Misc Validating signature for > >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab: > >>>>>>>>> 2009-12-30 10:59:04:703 216 1c4 Misc Microsoft signed: Yes > >>>>>>>>> 2009-12-30 10:59:04:812 216 1c4 Misc Validating signature for > >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab: > >>>>>>>>> 2009-12-30 10:59:04:828 216 1c4 Misc Microsoft signed: Yes > >>>>>>>>> 2009-12-30 10:59:05:218 216 1c4 Misc Validating signature for > >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
From: PA Bear [MS MVP] on 7 Jan 2010 13:26 Now try a Reset: http://support.microsoft.com/kb/971058 WheelsinMotion wrote: > I have uninstalled NIS2010 rebooted, Enabled the Windows Firewall and then > un the Norton Removal tool and have rebooted . > and Yes the error is still 0x80090008 > > "PA Bear [MS MVP]" wrote: >> If you uninstall NIS 2010 & reboot, enable the Windows Firewalll, run the >> Norton Removal Tool & reboot again, does the behavior persist? >> >> >> WheelsinMotion wrote: >>> I have >>> 1) Disabled Norton Smart Firewall >>> >>> 2) Reinstated the native Windows Firewall >>> 3) used command prompt >>> 4) used netsh winsock reset >>> 5) request to restart >>> 6)exit and then restarted >>> >>> 7) tried to use windows update and using the express button I receive >>> the >>> same error 0x80090008 >>> >>> The NS2010 was installed on 24 Nov 2009 and I did not have any problems >>> before the last updates I received. >>> This only seems to of happened after the updates I had on the 12/09/2009 >>> KB970430 >>> KB974318 >>> KB976325 >>> KB973904 >>> KB976416 >>> KB974392 >>> KB971737 >>> KB890830 >>> >>> >>> >>> >>> >>> >>> "MowGreen" wrote: >>> >>>> Previously you'd posted: >>>> >>>>> There is no 3rd party firewall >>>> >>>> You then later posted: >>>> >>>>> I only run with the Norton Firewall, MS firewall switched off. >>>> >>>> Since the only other threads with the same error code were system's >>>> using 3rd party firewalls, suggest you disable it, enable the native XP >>>> firewall, and then rebuild the winsock stack. >>>> Open a Command Prompt, type in the following, and then press Enter >>>> after >>>> each command >>>> >>>> netsh winsock reset >>>> exit >>>> >>>> After the first command you should get a message that the system needs >>>> to be restarted to complete the operation. >>>> Restart now with the native XP firewall enabled and see if the system >>>> can search for updates now. >>>> >>>> >>>> MowGreen >>>> =============== >>>> *-343-* FDNY >>>> Never Forgotten >>>> =============== >>>> >>>> banthecheck.com >>>> "Security updates should *never* have *non-security content* >>>> prechecked" >>>> >>>> >>>> >>>> >>>> WheelsinMotion wrote: >>>> >>>>> I only run with the Norton Firewall, MS firewall switched off. >>>>> >>>>> I have purchased NS 2010 >>>>> >>>>> NS2009 anti-virus application was installed before 24- Nov-09 >>>>> >>>>> I did a complete uninstall and also ran the Norton tool to remove any >>>>> outstanding bits and could not find any left over files after that. >>>>> >>>>> When I bought the PC I bought a copy of Norton and that is all I have >>>>> used.. >>>>> >>>>> >>>>> "PA Bear [MS MVP]" wrote: >>>>> >>>>> >>>>>> <kibbitz> >>>>>> NIS includes a firewall (i.e., "a third-party firewall"). You do NOT >>>>>> want the Norton fireall *and* the Windows Firewall enabled, only one >>>>>> of >>>>>> them. >>>>>> >>>>>> Have you purchased NIS 2010? >>>>>> >>>>>> What anti-virus application was installed before you install NIS 2010 >>>>>> on >>>>>> 24 Nov-09? >>>>>> >>>>>> Has another Norton application or a McAfee application ever been >>>>>> installed on this machine (e.g., a free-trial version that came >>>>>> preinstalled when you bought it)? >>>>>> </kibbitz> >>>>>> -- >>>>>> ~PA Bear >>>>>> >>>>>> >>>>>> WheelsinMotion wrote: >>>>>> >>>>>>> Norton Internet Security installed 2010 24/11/2009 >>>>>>> >>>>>>> Norton third party toolbar >>>>>>> >>>>>>> IE's Temporary Internet Files and flushed all Cookies "now empty" >>>>>>> >>>>>>> Still the same problem. >>>>>>> >>>>>>> >>>>>>> I notice when I obtain the Microsoft Update page with the Express >>>>>>> or >>>>>>> Custom >>>>>>> buttons on the left hand side under Options "Restore hidden udtes" >>>>>>> is >>>>>>> greyed out >>>>>>> and unable to select. (cannot remember if this is only available >>>>>>> when >>>>>>> you get through?) >>>>>>> >>>>>>> "MowGreen" wrote: >>>>>>> >>>>>>> >>>>>>>> From that list of updates the only I can see causing the >>>>>>>> communication >>>>>>>> issue is KB970430. >>>>>>>> >>>>>>>> What is the installed security software (antivirus/security suite, >>>>>>>> popup and cookie blocker) and are any 3rd party toolbars installed >>>>>>>> (Google, etc) >>>>>>>> ? >>>>>>>> >>>>>>>> Suggest you delete IE's Temporary Internet Files and flush all >>>>>>>> Cookies. >>>>>>>> Then see if the system can search for updates at Windows Update. >>>>>>>> FWIW, there's another thread with the same error code, 0x80090008, >>>>>>>> on >>>>>>>> this newsgroup. It's not a common error, that I do know. >>>>>>>> >>>>>>>> >>>>>>>> MowGreen >>>>>>>> =============== >>>>>>>> *-343-* FDNY >>>>>>>> Never Forgotten >>>>>>>> =============== >>>>>>>> >>>>>>>> banthecheck.com >>>>>>>> "Security updates should *never* have *non-security content* >>>>>>>> prechecked" >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> WheelsinMotion wrote: >>>>>>>> >>>>>>>> >>>>>>>>> I have checked that I am on GMT London and resync. the time and >>>>>>>>> that >>>>>>>>> is ok >>>>>>>>> >>>>>>>>> I notice there is another 0x8009008 problem reported on the on >>>>>>>>> 12/31/2009 >>>>>>>>> >>>>>>>>> This only seems to of happened after the updates I had on the >>>>>>>>> 12/09/2009 KB970430 >>>>>>>>> KB974318 >>>>>>>>> KB976325 >>>>>>>>> KB973904 >>>>>>>>> KB976416 >>>>>>>>> KB974392 >>>>>>>>> KB971737 >>>>>>>>> KB890830 >>>>>>>>> >>>>>>>>> "MowGreen" wrote: >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>>> 0x80090008 NTE_BAD_ALGID >>>>>>>>>> Invalid algorithm specified. >>>>>>>>>> >>>>>>>>>> 2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has >>>>>>>>>> expired or new PID is available >>>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with >>>>>>>>>> hr >>>>>>>>>> = >>>>>>>>>> 80090008. >>>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest failed >>>>>>>>>> with hr = 80090008. Proxy List used: <(null)> Bypass List used : >>>>>>>>>> <(null)> Auth Schemes >>>>>>>>>> used : <> >>>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT + Last proxy send request >>>>>>>>>> failed with hr = 0x80090008, HTTP status code = 0 >>>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure, >>>>>>>>>> error = 0x80090008, soap client error = 5, soap error code = 0, >>>>>>>>>> HTTP >>>>>>>>>> status code >>>>>>>>>> = 200 >>>>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: PTError: 0x80090008 >>>>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: >>>>>>>>>> GetCookie_WithRecovery >>>>>>>>>> failed : >>>>>>>>>> 0x80090008 >>>>>>>>>> 2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie >>>>>>>>>> failed: >>>>>>>>>> 0x80090008 >>>>>>>>>> COMAPI FATAL: Unable to complete asynchronous search. >>>>>>>>>> (hr=80090008) >>>>>>>>>> >>>>>>>>>> The Protocl Talker (PT) on your system can connect to the update >>>>>>>>>> server but can not communicate it's Cookie content, recover the >>>>>>>>>> Cookie content, >>>>>>>>>> nor refresh it. Thus the system can not do a search for updates. >>>>>>>>>> >>>>>>>>>> So, the question is ... is 3rd party software creating the Cookie >>>>>>>>>> issue or is it related to the TimeZone setting that the system is >>>>>>>>>> sending to the update server ? >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>>> tz: -0000 >>>>>>>>>> >>>>>>>>>> If your geographic region is not in the Greenwich Mean Time zone, >>>>>>>>>> then that's where the issue stems from. >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> MowGreen >>>>>>>>>> =============== >>>>>>>>>> *-343-* FDNY >>>>>>>>>> Never Forgotten >>>>>>>>>> =============== >>>>>>>>>> >>>>>>>>>> banthecheck.com >>>>>>>>>> "Security updates should *never* have *non-security content* >>>>>>>>>> prechecked" >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> WheelsinMotion wrote: >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>>> Hi >>>>>>>>>>> >>>>>>>>>>> There is no 3rd party fiewall >>>>>>>>>>> No wireless connection. connected directly into modem. >>>>>>>>>>> >>>>>>>>>>> last attempt to update via windows update log >>>>>>>>>>> >>>>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 Misc =========== Logging >>>>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000) =========== >>>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc = Process: C:\Program >>>>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE >>>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc = Module: >>>>>>>>>>> C:\WINDOWS\system32\wuapi.dll >>>>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 COMAPI ----------- COMAPI: >>>>>>>>>>> IUpdateServiceManager::AddService ----------- >>>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI - ServiceId = >>>>>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d} >>>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI - AuthorizationCabPath >>>>>>>>>>> = >>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab >>>>>>>>>>> 2009-12-30 10:59:02:687 1072 3b8 Misc Validating signature for >>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab: >>>>>>>>>>> 2009-12-30 10:59:03:593 1072 3b8 Misc Microsoft signed: Yes >>>>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc =========== Logging >>>>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000) =========== >>>>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc = Process: >>>>>>>>>>> C:\WINDOWS\system32\wuauclt.exe >>>>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc = Module: >>>>>>>>>>> C:\WINDOWS\system32\wuaueng.dll >>>>>>>>>>> 2009-12-30 10:59:04:046 1492 4d4 DtaStor Update service >>>>>>>>>>> properties: >>>>>>>>>>> service registered with AU is >>>>>>>>>>> {7971F918-A847-4430-9279-4A52D1EFE18D} >>>>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI - Added service, URL = >>>>>>>>>>> http://update.microsoft.com/microsoftupdate/ >>>>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI ----------- COMAPI: >>>>>>>>>>> IUpdateServiceManager::RegisterServiceWithAU ----------- >>>>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI - ServiceId = >>>>>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d} >>>>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc =========== Logging >>>>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000) =========== >>>>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc = Process: C:\Program >>>>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE >>>>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc = Module: >>>>>>>>>>> C:\WINDOWS\system32\muweb.dll >>>>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc Validating signature for >>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: >>>>>>>>>>> 2009-12-30 10:59:04:375 216 1c4 Misc Microsoft signed: Yes >>>>>>>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Validating signature for >>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: >>>>>>>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Microsoft signed: Yes >>>>>>>>>>> 2009-12-30 10:59:04:640 216 1c4 Misc Validating signature for >>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab: >>>>>>>>>>> 2009-12-30 10:59:04:703 216 1c4 Misc Microsoft signed: Yes >>>>>>>>>>> 2009-12-30 10:59:04:812 216 1c4 Misc Validating signature for >>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab: >>>>>>>>>>> 2009-12-30 10:59:04:828 216 1c4 Misc Microsoft signed: Yes >>>>>>>>>>> 2009-12-30 10:59:05:218 216 1c4 Misc Validating signature for >>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
From: WheelsinMotion on 7 Jan 2010 15:03
Done still the same I did notice in the windowsupdate log 2010-01-06 23:19:32:625 1036 194 AU ########### AU: Uninitializing Automatic Updates ########### 2010-01-06 23:19:45:468 1688 dcc Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0000) =========== 2010-01-06 23:19:45:468 1688 dcc Misc = Process: C:\WINDOWS\system32\wuauclt.exe 2010-01-06 23:19:45:468 1688 dcc Misc = Module: C:\WINDOWS\system32\wuaueng.dll 2010-01-06 23:19:45:453 1688 dcc Agent WARNING: Failed to backup the service registration data, error 80070013 2010-01-06 23:19:45:468 1688 dcc DtaStor WARNING: Update Service: Failed to repopulate the backup store 2010-01-06 23:19:45:750 1036 194 AU FATAL: Failed to get session from datastore, error = 0x80004002 2010-01-06 23:19:47:265 1036 194 Service ********* 2010-01-06 23:19:47:265 1036 194 Service ** END ** Service: Service exit [Exit code = 0 "PA Bear [MS MVP]" wrote: > Now try a Reset: http://support.microsoft.com/kb/971058 > > WheelsinMotion wrote: > > I have uninstalled NIS2010 rebooted, Enabled the Windows Firewall and then > > un the Norton Removal tool and have rebooted . > > and Yes the error is still 0x80090008 > > > > "PA Bear [MS MVP]" wrote: > >> If you uninstall NIS 2010 & reboot, enable the Windows Firewalll, run the > >> Norton Removal Tool & reboot again, does the behavior persist? > >> > >> > >> WheelsinMotion wrote: > >>> I have > >>> 1) Disabled Norton Smart Firewall > >>> > >>> 2) Reinstated the native Windows Firewall > >>> 3) used command prompt > >>> 4) used netsh winsock reset > >>> 5) request to restart > >>> 6)exit and then restarted > >>> > >>> 7) tried to use windows update and using the express button I receive > >>> the > >>> same error 0x80090008 > >>> > >>> The NS2010 was installed on 24 Nov 2009 and I did not have any problems > >>> before the last updates I received. > >>> This only seems to of happened after the updates I had on the 12/09/2009 > >>> KB970430 > >>> KB974318 > >>> KB976325 > >>> KB973904 > >>> KB976416 > >>> KB974392 > >>> KB971737 > >>> KB890830 > >>> > >>> > >>> > >>> > >>> > >>> > >>> "MowGreen" wrote: > >>> > >>>> Previously you'd posted: > >>>> > >>>>> There is no 3rd party firewall > >>>> > >>>> You then later posted: > >>>> > >>>>> I only run with the Norton Firewall, MS firewall switched off. > >>>> > >>>> Since the only other threads with the same error code were system's > >>>> using 3rd party firewalls, suggest you disable it, enable the native XP > >>>> firewall, and then rebuild the winsock stack. > >>>> Open a Command Prompt, type in the following, and then press Enter > >>>> after > >>>> each command > >>>> > >>>> netsh winsock reset > >>>> exit > >>>> > >>>> After the first command you should get a message that the system needs > >>>> to be restarted to complete the operation. > >>>> Restart now with the native XP firewall enabled and see if the system > >>>> can search for updates now. > >>>> > >>>> > >>>> MowGreen > >>>> =============== > >>>> *-343-* FDNY > >>>> Never Forgotten > >>>> =============== > >>>> > >>>> banthecheck.com > >>>> "Security updates should *never* have *non-security content* > >>>> prechecked" > >>>> > >>>> > >>>> > >>>> > >>>> WheelsinMotion wrote: > >>>> > >>>>> I only run with the Norton Firewall, MS firewall switched off. > >>>>> > >>>>> I have purchased NS 2010 > >>>>> > >>>>> NS2009 anti-virus application was installed before 24- Nov-09 > >>>>> > >>>>> I did a complete uninstall and also ran the Norton tool to remove any > >>>>> outstanding bits and could not find any left over files after that. > >>>>> > >>>>> When I bought the PC I bought a copy of Norton and that is all I have > >>>>> used.. > >>>>> > >>>>> > >>>>> "PA Bear [MS MVP]" wrote: > >>>>> > >>>>> > >>>>>> <kibbitz> > >>>>>> NIS includes a firewall (i.e., "a third-party firewall"). You do NOT > >>>>>> want the Norton fireall *and* the Windows Firewall enabled, only one > >>>>>> of > >>>>>> them. > >>>>>> > >>>>>> Have you purchased NIS 2010? > >>>>>> > >>>>>> What anti-virus application was installed before you install NIS 2010 > >>>>>> on > >>>>>> 24 Nov-09? > >>>>>> > >>>>>> Has another Norton application or a McAfee application ever been > >>>>>> installed on this machine (e.g., a free-trial version that came > >>>>>> preinstalled when you bought it)? > >>>>>> </kibbitz> > >>>>>> -- > >>>>>> ~PA Bear > >>>>>> > >>>>>> > >>>>>> WheelsinMotion wrote: > >>>>>> > >>>>>>> Norton Internet Security installed 2010 24/11/2009 > >>>>>>> > >>>>>>> Norton third party toolbar > >>>>>>> > >>>>>>> IE's Temporary Internet Files and flushed all Cookies "now empty" > >>>>>>> > >>>>>>> Still the same problem. > >>>>>>> > >>>>>>> > >>>>>>> I notice when I obtain the Microsoft Update page with the Express > >>>>>>> or > >>>>>>> Custom > >>>>>>> buttons on the left hand side under Options "Restore hidden udtes" > >>>>>>> is > >>>>>>> greyed out > >>>>>>> and unable to select. (cannot remember if this is only available > >>>>>>> when > >>>>>>> you get through?) > >>>>>>> > >>>>>>> "MowGreen" wrote: > >>>>>>> > >>>>>>> > >>>>>>>> From that list of updates the only I can see causing the > >>>>>>>> communication > >>>>>>>> issue is KB970430. > >>>>>>>> > >>>>>>>> What is the installed security software (antivirus/security suite, > >>>>>>>> popup and cookie blocker) and are any 3rd party toolbars installed > >>>>>>>> (Google, etc) > >>>>>>>> ? > >>>>>>>> > >>>>>>>> Suggest you delete IE's Temporary Internet Files and flush all > >>>>>>>> Cookies. > >>>>>>>> Then see if the system can search for updates at Windows Update. > >>>>>>>> FWIW, there's another thread with the same error code, 0x80090008, > >>>>>>>> on > >>>>>>>> this newsgroup. It's not a common error, that I do know. > >>>>>>>> > >>>>>>>> > >>>>>>>> MowGreen > >>>>>>>> =============== > >>>>>>>> *-343-* FDNY > >>>>>>>> Never Forgotten > >>>>>>>> =============== > >>>>>>>> > >>>>>>>> banthecheck.com > >>>>>>>> "Security updates should *never* have *non-security content* > >>>>>>>> prechecked" > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> WheelsinMotion wrote: > >>>>>>>> > >>>>>>>> > >>>>>>>>> I have checked that I am on GMT London and resync. the time and > >>>>>>>>> that > >>>>>>>>> is ok > >>>>>>>>> > >>>>>>>>> I notice there is another 0x8009008 problem reported on the on > >>>>>>>>> 12/31/2009 > >>>>>>>>> > >>>>>>>>> This only seems to of happened after the updates I had on the > >>>>>>>>> 12/09/2009 KB970430 > >>>>>>>>> KB974318 > >>>>>>>>> KB976325 > >>>>>>>>> KB973904 > >>>>>>>>> KB976416 > >>>>>>>>> KB974392 > >>>>>>>>> KB971737 > >>>>>>>>> KB890830 > >>>>>>>>> > >>>>>>>>> "MowGreen" wrote: > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>>> 0x80090008 NTE_BAD_ALGID > >>>>>>>>>> Invalid algorithm specified. > >>>>>>>>>> > >>>>>>>>>> 2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has > >>>>>>>>>> expired or new PID is available > >>>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with > >>>>>>>>>> hr > >>>>>>>>>> = > >>>>>>>>>> 80090008. > >>>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest failed > >>>>>>>>>> with hr = 80090008. Proxy List used: <(null)> Bypass List used : > >>>>>>>>>> <(null)> Auth Schemes > >>>>>>>>>> used : <> > >>>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT + Last proxy send request > >>>>>>>>>> failed with hr = 0x80090008, HTTP status code = 0 > >>>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure, > >>>>>>>>>> error = 0x80090008, soap client error = 5, soap error code = 0, > >>>>>>>>>> HTTP > >>>>>>>>>> status code > >>>>>>>>>> = 200 > >>>>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: PTError: 0x80090008 > >>>>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: > >>>>>>>>>> GetCookie_WithRecovery > >>>>>>>>>> failed : > >>>>>>>>>> 0x80090008 > >>>>>>>>>> 2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie > >>>>>>>>>> failed: > >>>>>>>>>> 0x80090008 > >>>>>>>>>> COMAPI FATAL: Unable to complete asynchronous search. > >>>>>>>>>> (hr=80090008) > >>>>>>>>>> > >>>>>>>>>> The Protocl Talker (PT) on your system can connect to the update > >>>>>>>>>> server but can not communicate it's Cookie content, recover the > >>>>>>>>>> Cookie content, > >>>>>>>>>> nor refresh it. Thus the system can not do a search for updates. > >>>>>>>>>> > >>>>>>>>>> So, the question is ... is 3rd party software creating the Cookie > >>>>>>>>>> issue or is it related to the TimeZone setting that the system is > >>>>>>>>>> sending to the update server ? > >>>>>>>>>> > >>>>>>>>>> > >>>>>>>>>> > >>>>>>>>>>> tz: -0000 > >>>>>>>>>> > >>>>>>>>>> If your geographic region is not in the Greenwich Mean Time zone, > >>>>>>>>>> then that's where the issue stems from. > >>>>>>>>>> > >>>>>>>>>> > >>>>>>>>>> MowGreen > >>>>>>>>>> =============== > >>>>>>>>>> *-343-* FDNY > >>>>>>>>>> Never Forgotten > >>>>>>>>>> =============== > >>>>>>>>>> > >>>>>>>>>> banthecheck.com > >>>>>>>>>> "Security updates should *never* have *non-security content* > >>>>>>>>>> prechecked" > >>>>>>>>>> > >>>>>>>>>> > >>>>>>>>>> > >>>>>>>>>> > >>>>>>>>>> WheelsinMotion wrote: > >>>>>>>>>> > >>>>>>>>>> > >>>>>>>>>> > >>>>>>>>>>> Hi > >>>>>>>>>>> > >>>>>>>>>>> There is no 3rd party fiewall > >>>>>>>>>>> No wireless connection. connected directly into modem. > >>>>>>>>>>> > >>>>>>>>>>> last attempt to update via windows update log > >>>>>>>>>>> > >>>>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 Misc =========== Logging > >>>>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000) =========== > >>>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc = Process: C:\Program > >>>>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE > >>>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc = Module: > >>>>>>>>>>> C:\WINDOWS\system32\wuapi.dll > >>>>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 COMAPI ----------- COMAPI: > >>>>>>>>>>> IUpdateServiceManager::AddService ----------- > >>>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI - ServiceId = > >>>>>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d} > >>>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI - AuthorizationCabPath > >>>>>>>>>>> = > >>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab > >>>>>>>>>>> 2009-12-30 10:59:02:687 1072 3b8 Misc Validating signature for > >>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab: > >>>>>>>>>>> 2009-12-30 10:59:03:593 1072 3b8 Misc Microsoft signed: Yes > >>>>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc =========== Logging > >>>>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000) =========== > >>>>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc = Process: > >>>>>>>>>>> C:\WINDOWS\system32\wuauclt.exe > >>>>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc = Module: > >>>>>>>>>>> C:\WINDOWS\system32\wuaueng.dll > >>>>>>>>>>> 2009-12-30 10:59:04:046 1492 4d4 DtaStor Update service > >>>>>>>>>>> properties: > >>>>>>>>>>> service registered with AU is > >>>>>>>>>>> {7971F918-A847-4430-9279-4A52D1EFE18D} > >>>>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI - Added service, URL = > >>>>>>>>>>> http://update.microsoft.com/microsoftupdate/ > >>>>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI ----------- COMAPI: > >>>>>>>>>>> IUpdateServiceManager::RegisterServiceWithAU ----------- > >>>>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI - ServiceId = |