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From: WheelsinMotion on 28 Dec 2009 13:42
I receive the Error number: 0x80090008 when trying a manual windows update
with the message
The website has encountered a problem and cannot display the page you are
trying to view.

I have checked my event viewer and the following Windows Update Agent Error
Event ID 16 and have received this message since the 9/12/2009.
The last time windows update worked was on the 09/12/2009
From: MowGreen on 28 Dec 2009 16:20
SInce you've failed to include which edition of Windows this is
occurring in if the OS is XP, Win2K, or WS2K8, see:

Automatic Updates Cannot Download Updates and Event ID 16 Is Logged
http://support.microsoft.com/kb/824208

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



WheelsinMotion wrote:

> I receive the Error number: 0x80090008 when trying a manual windows update
> with the message
> The website has encountered a problem and cannot display the page you are
> trying to view.
>
> I have checked my event viewer and the following Windows Update Agent Error
> Event ID 16 and have received this message since the 9/12/2009.
> The last time windows update worked was on the 09/12/2009
From: WheelsinMotion on 29 Dec 2009 14:15
Hi MowGreen

Sorry my OS is XP home edition.

I tried http://support.microsoft.com/kb/824208 but could not find a problem.

I still get the 0x8009008 error on the Microsoft update site when clicking
on either the Express or Custom Button

and the Windows Update Agent Error Event ID 16 still. since 12/12/2009 not
as I first stated as 9/12/2009

As I have not received any updates since 9/12/2009

"MowGreen" wrote:

> SInce you've failed to include which edition of Windows this is
> occurring in if the OS is XP, Win2K, or WS2K8, see:
>
> Automatic Updates Cannot Download Updates and Event ID 16 Is Logged
> http://support.microsoft.com/kb/824208
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
>
>
>
> WheelsinMotion wrote:
>
> > I receive the Error number: 0x80090008 when trying a manual windows update
> > with the message
> > The website has encountered a problem and cannot display the page you are
> > trying to view.
> >
> > I have checked my event viewer and the following Windows Update Agent Error
> > Event ID 16 and have received this message since the 9/12/2009.
> > The last time windows update worked was on the 09/12/2009
> .
>
From: MowGreen on 29 Dec 2009 16:49
Please do another attempt at updating. When the error appears close
Internet Explorer.
Open the WindowsUpdate.log and scroll all the way to the bottom for the
most recent entries.
Copy and paste at least the last 50 or so lines into your reply, please.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

*** Is a 3rd party firewall being used ? ***

Is this system on a wireless network ? If so, try connecting it directly
to the modem and see if that resolves the error.


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



WheelsinMotion wrote:

> Hi MowGreen
>
> Sorry my OS is XP home edition.
>
> I tried http://support.microsoft.com/kb/824208 but could not find a problem.
>
> I still get the 0x8009008 error on the Microsoft update site when clicking
> on either the Express or Custom Button
>
> and the Windows Update Agent Error Event ID 16 still. since 12/12/2009 not
> as I first stated as 9/12/2009
>
> As I have not received any updates since 9/12/2009
>
> "MowGreen" wrote:
>
>
>>SInce you've failed to include which edition of Windows this is
>>occurring in if the OS is XP, Win2K, or WS2K8, see:
>>
>>Automatic Updates Cannot Download Updates and Event ID 16 Is Logged
>>http://support.microsoft.com/kb/824208
>>
>>MowGreen
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>banthecheck.com
>>"Security updates should *never* have *non-security content* prechecked"
>>
>>
>>
>>WheelsinMotion wrote:
>>
>>
>>>I receive the Error number: 0x80090008 when trying a manual windows update
>>>with the message
>>>The website has encountered a problem and cannot display the page you are
>>>trying to view.
>>>
>>>I have checked my event viewer and the following Windows Update Agent Error
>>>Event ID 16 and have received this message since the 9/12/2009.
>>>The last time windows update worked was on the 09/12/2009
>>
>>.
>>
From: WheelsinMotion on 30 Dec 2009 06:11
Hi

There is no 3rd party fiewall
No wireless connection. connected directly into modem.

last attempt to update via windows update log

2009-12-30 10:59:02:531 216 1c4 Misc =========== Logging initialized
(build: 7.4.7600.226, tz: -0000) ===========
2009-12-30 10:59:02:546 216 1c4 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2009-12-30 10:59:02:546 216 1c4 Misc = Module:
C:\WINDOWS\system32\wuapi.dll
2009-12-30 10:59:02:531 216 1c4 COMAPI ----------- COMAPI:
IUpdateServiceManager::AddService -----------
2009-12-30 10:59:02:546 216 1c4 COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2009-12-30 10:59:02:546 216 1c4 COMAPI - AuthorizationCabPath =
C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
2009-12-30 10:59:02:687 1072 3b8 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
2009-12-30 10:59:03:593 1072 3b8 Misc Microsoft signed: Yes
2009-12-30 10:59:04:062 1492 4d4 Misc =========== Logging initialized
(build: 7.4.7600.226, tz: -0000) ===========
2009-12-30 10:59:04:062 1492 4d4 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2009-12-30 10:59:04:062 1492 4d4 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2009-12-30 10:59:04:046 1492 4d4 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2009-12-30 10:59:04:125 216 1c4 COMAPI - Added service, URL =
http://update.microsoft.com/microsoftupdate/
2009-12-30 10:59:04:125 216 1c4 COMAPI ----------- COMAPI:
IUpdateServiceManager::RegisterServiceWithAU -----------
2009-12-30 10:59:04:125 216 1c4 COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2009-12-30 10:59:04:328 216 1c4 Misc =========== Logging initialized
(build: 7.4.7600.226, tz: -0000) ===========
2009-12-30 10:59:04:328 216 1c4 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2009-12-30 10:59:04:328 216 1c4 Misc = Module:
C:\WINDOWS\system32\muweb.dll
2009-12-30 10:59:04:328 216 1c4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2009-12-30 10:59:04:375 216 1c4 Misc Microsoft signed: Yes
2009-12-30 10:59:04:609 216 1c4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2009-12-30 10:59:04:609 216 1c4 Misc Microsoft signed: Yes
2009-12-30 10:59:04:640 216 1c4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2009-12-30 10:59:04:703 216 1c4 Misc Microsoft signed: Yes
2009-12-30 10:59:04:812 216 1c4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2009-12-30 10:59:04:828 216 1c4 Misc Microsoft signed: Yes
2009-12-30 10:59:05:218 216 1c4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2009-12-30 10:59:05:234 216 1c4 Misc Microsoft signed: Yes
2009-12-30 10:59:05:265 216 1c4 Setup *********** Setup: Checking whether
self-update is required ***********
2009-12-30 10:59:05:265 216 1c4 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2009-12-30 10:59:05:328 216 1c4 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-30 10:59:05:328 216 1c4 Setup * IsUpdateRequired = No
2009-12-30 10:59:05:343 216 1c4 Misc =========== Logging initialized
(build: 7.4.7600.226, tz: -0000) ===========
2009-12-30 10:59:05:343 216 1c4 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2009-12-30 10:59:05:359 216 1c4 Misc = Module:
C:\WINDOWS\system32\wuweb.dll
2009-12-30 10:59:05:343 216 1c4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2009-12-30 10:59:05:359 216 1c4 Misc Microsoft signed: Yes
2009-12-30 10:59:05:531 216 1c4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2009-12-30 10:59:05:546 216 1c4 Misc Microsoft signed: Yes
2009-12-30 10:59:05:562 216 1c4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2009-12-30 10:59:05:578 216 1c4 Misc Microsoft signed: Yes
2009-12-30 10:59:05:687 216 1c4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2009-12-30 10:59:05:703 216 1c4 Misc Microsoft signed: Yes
2009-12-30 10:59:05:703 216 1c4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2009-12-30 10:59:05:718 216 1c4 Misc Microsoft signed: Yes
2009-12-30 10:59:05:921 216 1c4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2009-12-30 10:59:05:921 216 1c4 Misc Microsoft signed: Yes
2009-12-30 10:59:05:937 216 1c4 Setup *********** Setup: Checking whether
self-update is required ***********
2009-12-30 10:59:05:937 216 1c4 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required version
= 7.4.7600.226
2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-30 10:59:06:031 216 1c4 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-30 10:59:06:031 216 1c4 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-30 10:59:06:046 216 1c4 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-30 10:59:06:078 216 1c4 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-30 10:59:06:109 216 1c4 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-30 10:59:06:125 216 1c4 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-30 10:59:06:125 216 1c4 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required version
= 7.4.7600.226
2009-12-30 10:59:06:140 216 1c4 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-12-30 10:59:06:140 216 1c4 Setup * IsUpdateRequired = No
2009-12-30 10:59:46:171 216 1c4 COMAPI -------------
2009-12-30 10:59:46:171 216 1c4 COMAPI -- START -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2009-12-30 10:59:46:171 216 1c4 COMAPI ---------
2009-12-30 10:59:46:312 216 1c4 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2009-12-30 10:59:46:390 1072 a00 Agent *************
2009-12-30 10:59:46:390 1072 a00 Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2009-12-30 10:59:46:390 1072 a00 Agent *********
2009-12-30 10:59:46:390 1072 a00 Agent * Online = Yes; Ignore download
priority = No
2009-12-30 10:59:46:390 1072 a00 Agent * Criteria = "IsInstalled=0 and
IsHidden=0"
2009-12-30 10:59:46:453 1072 a00 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2009-12-30 10:59:46:453 1072 a00 Agent * Search Scope = {Machine}
2009-12-30 10:59:46:843 1072 a00 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2009-12-30 10:59:47:109 1072 a00 Misc Microsoft signed: Yes
2009-12-30 10:59:48:500 1072 a00 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2009-12-30 10:59:48:546 1072 a00 Misc Microsoft signed: Yes
2009-12-30 10:59:48:656 1072 a00 Agent Checking for updated auth cab for
service 7971f918-a847-4430-9279-4a52d1efe18d at
http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab
2009-12-30 10:59:48:656 1072 a00 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2009-12-30 10:59:48:765 1072 a00 Misc Microsoft signed: Yes
2009-12-30 10:59:48:906 1072 a00 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2009-12-30 10:59:48:968 1072 a00 Misc Microsoft signed: Yes
2009-12-30 10:59:48:968 1072 a00 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2009-12-30 10:59:49:000 1072 a00 Misc Microsoft signed: Yes
2009-12-30 10:59:49:078 1492 4d4 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2009-12-30 11:00:17:296 1072 a00 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2009-12-30 11:00:17:484 1072 a00 Misc Microsoft signed: Yes
2009-12-30 11:00:17:578 1072 a00 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2009-12-30 11:00:17:593 1072 a00 Misc Microsoft signed: Yes
2009-12-30 11:00:17:625 1072 a00 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2009-12-30 11:00:17:625 1072 a00 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has expired or
new PID is available
2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with hr = 80090008.
2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest failed with hr =
80090008. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-12-30 11:00:18:296 1072 a00 PT + Last proxy send request failed with
hr = 0x80090008, HTTP status code = 0
2009-12-30 11:00:18:296 1072 a00 PT + Caller provided credentials = No
2009-12-30 11:00:18:296 1072 a00 PT + Impersonate flags = 0
2009-12-30 11:00:18:296 1072 a00 PT + Possible authorization schemes used =
2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure, error =
0x80090008, soap client error = 5, soap error code = 0, HTTP status code = 200
2009-12-30 11:00:18:312 1072 a00 PT WARNING: PTError: 0x80090008
2009-12-30 11:00:18:312 1072 a00 PT WARNING: GetCookie_WithRecovery failed :
0x80090008
2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie failed: 0x80090008
2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshPTState failed: 0x80090008
2009-12-30 11:00:18:328 1072 a00 PT WARNING: Sync of Updates: 0x80090008
2009-12-30 11:00:18:328 1072 a00 PT WARNING: SyncServerUpdatesInternal
failed: 0x80090008
2009-12-30 11:00:18:328 1072 a00 Agent * WARNING: Failed to synchronize,
error = 0x80090008
2009-12-30 11:00:18:625 1072 a00 Agent * WARNING: Exit code = 0x80090008
2009-12-30 11:00:18:625 1072 a00 Agent *********
2009-12-30 11:00:18:625 1072 a00 Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2009-12-30 11:00:18:625 1072 a00 Agent *************
2009-12-30 11:00:18:625 1072 a00 Agent WARNING: WU client failed Searching
for update with error 0x80090008
2009-12-30 11:00:18:671 216 c80 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2009-12-30 11:00:18:671 216 c80 COMAPI - Updates found = 0
2009-12-30 11:00:18:671 216 c80 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x80090008
2009-12-30 11:00:18:671 216 c80 COMAPI ---------
2009-12-30 11:00:18:671 216 c80 COMAPI -- END -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2009-12-30 11:00:18:671 216 c80 COMAPI -------------
2009-12-30 11:00:18:687 216 1c4 COMAPI WARNING: Operation failed due to
earlier error, hr=80090008
2009-12-30 11:00:18:687 216 1c4 COMAPI FATAL: Unable to complete
asynchronous search. (hr=80090008)
2009-12-30 11:00:23:625 1072 a00 Report REPORT EVENT:
{16CA707C-DF1F-4419-AB42-5C4F865C432E} 2009-12-30
11:00:18:593-0000 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80090008 MicrosoftUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x80090008.



"MowGreen" wrote:

> Please do another attempt at updating. When the error appears close
> Internet Explorer.
> Open the WindowsUpdate.log and scroll all the way to the bottom for the
> most recent entries.
> Copy and paste at least the last 50 or so lines into your reply, please.
>
> How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
>
> *** Is a 3rd party firewall being used ? ***
>
> Is this system on a wireless network ? If so, try connecting it directly
> to the modem and see if that resolves the error.
>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
>
>
>
> WheelsinMotion wrote:
>
> > Hi MowGreen
> >
> > Sorry my OS is XP home edition.
> >
> > I tried http://support.microsoft.com/kb/824208 but could not find a problem.
> >
> > I still get the 0x8009008 error on the Microsoft update site when clicking
> > on either the Express or Custom Button
> >
> > and the Windows Update Agent Error Event ID 16 still. since 12/12/2009 not
> > as I first stated as 9/12/2009
> >
> > As I have not received any updates since 9/12/2009
> >
> > "MowGreen" wrote:
> >
> >
> >>SInce you've failed to include which edition of Windows this is
> >>occurring in if the OS is XP, Win2K, or WS2K8, see:
> >>
> >>Automatic Updates Cannot Download Updates and Event ID 16 Is Logged
> >>http://support.microsoft.com/kb/824208
> >>
> >>MowGreen
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>banthecheck.com
> >>"Security updates should *never* have *non-security content* prechecked"
> >>
> >>
> >>
> >>WheelsinMotion wrote:
> >>
> >>
> >>>I receive the Error number: 0x80090008 when trying a manual windows update
> >>>with the message
> >>>The website has encountered a problem and cannot display the page you are
> >>>trying to view.
> >>>
> >>>I have checked my event viewer and the following Windows Update Agent Error
> >>>Event ID 16 and have received this message since the 9/12/2009.
> >>>The last time windows update worked was on the 09/12/2009
> >>
> >>.
> >>
> .
>
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