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From: SolWorks on 4 Jun 2010 11:22
Hi,

Recently at one of the Exchange server, emails stops working. When I recycle
"MSExchangeIS --- Microsoft Exchange Information Store", it doesn't stop
gracefully, so have to kill "Store.exe". This just happening since last week.

No sure when it happens, as System logs doesn't have any errors.

Any help, direction would be applicated.

Thanks


One of the warning messages I get is below

Log Name: System
Source: Microsoft-Windows-WAS
Date: 6/4/2010 4:35:52 AM
Event ID: 5138
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Description:
A worker process '10736' serving application pool
'MSExchangeServicesAppPool' failed to stop a listener channel for protocol
'http' in the allotted time. The data field contains the error number.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WAS"
Guid="{524B5D04-133C-4A62-8362-64E8EDB9CE40}" EventSourceName="WAS" />
<EventID Qualifiers="32768">5138</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-06-04T08:35:52.000Z" />
<EventRecordID>217087</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>FRANKLIN.mep.local</Computer>
<Security />
</System>
<EventData>
<Data Name="AppPoolID">MSExchangeServicesAppPool</Data>
<Data Name="ProcessID">10736</Data>
<Data Name="param3">0</Data>
<Data Name="ProtocolID">http</Data>
<Binary>B4050780</Binary>
</EventData>
</Event>
From: John Oliver, Jr. [MVP] on 4 Jun 2010 15:23
What version of Exchange? I would also suggest running ExBPA Health Check.

--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2010
Microsoft Certified Partner


"SolWorks" <SolWorks(a)discussions.microsoft.com> wrote in message
news:1A6F5B1E-C187-46C1-97C8-BF309EF4253E(a)microsoft.com...
> Hi,
>
> Recently at one of the Exchange server, emails stops working. When I
> recycle
> "MSExchangeIS --- Microsoft Exchange Information Store", it doesn't stop
> gracefully, so have to kill "Store.exe". This just happening since last
> week.
>
> No sure when it happens, as System logs doesn't have any errors.
>
> Any help, direction would be applicated.
>
> Thanks
>
>
> One of the warning messages I get is below
>
> Log Name: System
> Source: Microsoft-Windows-WAS
> Date: 6/4/2010 4:35:52 AM
> Event ID: 5138
> Task Category: None
> Level: Warning
> Keywords: Classic
> User: N/A
> Description:
> A worker process '10736' serving application pool
> 'MSExchangeServicesAppPool' failed to stop a listener channel for protocol
> 'http' in the allotted time. The data field contains the error number.
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="Microsoft-Windows-WAS"
> Guid="{524B5D04-133C-4A62-8362-64E8EDB9CE40}" EventSourceName="WAS" />
> <EventID Qualifiers="32768">5138</EventID>
> <Version>0</Version>
> <Level>3</Level>
> <Task>0</Task>
> <Opcode>0</Opcode>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2010-06-04T08:35:52.000Z" />
> <EventRecordID>217087</EventRecordID>
> <Correlation />
> <Execution ProcessID="0" ThreadID="0" />
> <Channel>System</Channel>
> <Computer>FRANKLIN.mep.local</Computer>
> <Security />
> </System>
> <EventData>
> <Data Name="AppPoolID">MSExchangeServicesAppPool</Data>
> <Data Name="ProcessID">10736</Data>
> <Data Name="param3">0</Data>
> <Data Name="ProtocolID">http</Data>
> <Binary>B4050780</Binary>
> </EventData>
> </Event>

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