From: Damien on
I have a SBS 2003. In the exchange queues there are email that are not
leaving the queue. There are also email leaving normally without error.

When I click on a queue that is not working I get the follow 2 types of
error message.

The connection was dropped by the remote host or An SMTP protocol error
occurred.

Anyone know what is happening?

From: Brian Cryer on

"Damien" <no(a)email.com> wrote in message
news:u3aF$5iHLHA.1972(a)TK2MSFTNGP04.phx.gbl...
> Thanks for the reply,
>
> It turns out that over night the email in the queues were delieved.
>
> Strange

This is why emails are queued. Things do happen which prevent delivery of
emails and yet its important that they are delivered if possible, hence the
queue and retry approach. You will find that if items remain in the queue
for more than 2 days (I think that's the default but it can be changed) then
the sender will get a delivery failure notication and them items will be
removed from the queue.

So depending on how long your items were in the queue they might have been
delivered or they might have "timed-out" and generated a delivery failure.
It probably isn't worth investigating to see which has happened.
--
Brian Cryer
http://www.cryer.co.uk/brian

From: Damien on
Ok thanks

I have realized I have another issue. I have a couple of outlook 2000 users
that have problems replying to emails. The email just sits in their out box.
But if they write a new email to the person they are trying to reply to the
email is sent and is received at the other end.



"Brian Cryer" <not.here(a)localhost> wrote in message
news:e$jedypHLHA.5892(a)TK2MSFTNGP02.phx.gbl...
>
> "Damien" <no(a)email.com> wrote in message
> news:u3aF$5iHLHA.1972(a)TK2MSFTNGP04.phx.gbl...
>> Thanks for the reply,
>>
>> It turns out that over night the email in the queues were delieved.
>>
>> Strange
>
> This is why emails are queued. Things do happen which prevent delivery of
> emails and yet its important that they are delivered if possible, hence
> the queue and retry approach. You will find that if items remain in the
> queue for more than 2 days (I think that's the default but it can be
> changed) then the sender will get a delivery failure notication and them
> items will be removed from the queue.
>
> So depending on how long your items were in the queue they might have been
> delivered or they might have "timed-out" and generated a delivery failure.
> It probably isn't worth investigating to see which has happened.
> --
> Brian Cryer
> http://www.cryer.co.uk/brian
>
From: Brian Cryer on
"Damien" <no(a)email.com> wrote in message
news:eXu05ZxHLHA.6100(a)TK2MSFTNGP06.phx.gbl...
> Ok thanks
>
> I have realized I have another issue. I have a couple of outlook 2000
> users that have problems replying to emails. The email just sits in their
> out box. But if they write a new email to the person they are trying to
> reply to the email is sent and is received at the other end.

If they do a send/receive is there any error indicated?

I've seen this when trying to send/reply via a different account (say
POP3/SMTP account instead of via Exchange) and there has been a
configuration issue with the account. I've not seen it when only Exchange is
involved.

You might get better visibility and thus more replies if you start a new
thread for a new problem.
--
Brian Cryer
http://www.cryer.co.uk/brian