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From: mm on 17 Jun 2010 04:13
On Wed, 16 Jun 2010 07:13:35 -0700, Mark Adams
<MarkAdams(a)discussions.microsoft.com> wrote:

>
>A couple of other things, inline below:
>
>"mm" wrote:
>
>> On Tue, 15 Jun 2010 07:29:52 -0700, Mark Adams
>> <MarkAdams(a)discussions.microsoft.com> wrote:
>> >
>> >"mm" wrote:
>> >> >Device Manager and look for yellow exclamation points next to devices.
>> >> >Continue to install the drivers for those devices.
>> >>
>> >> Device Manager still didn't work. Googled error message for Blank
>> >> Device Manager and first hit said that the Plug and Play Service has
>> >> to be enabled. It wasn't. How did that change??
>> >>
>
>Don't have an answer for this.
>
>Anybody?

Well, since you can't think of anything, I'm going to assume he
disabled the services. And maybe other services we haven't found yet.

He's supposed to call me up and we'll compare all the Services I have
with the ones he has. I have about 93 listed on msconfig, 53 of them
running. And he has about 19 even now that he put back the two I
wrote abot. I didn't realize the difference was so much. Makes it
more likely that that's the problem.

I referred to it somewhere that he may have marked them disabled.
>
>> >> Also the error message when I tried to use Windows Help said the Help
>> >> & Support service was not working.
>> >>
>> >> Ran services.msc and both services are disabled. Put both on
>> >> Automatic.
>> >>
>> >> Sound now works, icon in systray for removing USB device appears, File
>> >> Manager works (and there are no yellow exclamation marks!.
>> >>
>> >>
>> >> The remaining questions are: What could mess up the USB so that the
>> >> chipset driver had to be reinstalled? How do such things happen?
>> >> And, any chance these services disabled themselves, or must my young
>> >> friend have done so?
>> >>
>> >> Under grilling he admitted that he might have done something when he
>> >> was trying to stop something he didn't like. That could account for
>> >> the services but what about the USB driver?
>> >>
>
>
>Maybe he uninstalled the 4 in 1 driver from Add/Remove Programs. Grill him
>some more, he might still be "rare."

You have a point there! Can you really uninstall something as
important as the 4 in 1 driver?

(only 2 of the parts seem to get used on this model.)
>
>> >> So everything is fixed except maybe the CD burning. (Reading works.)
>> >> He or we should be able to fix that.
>> >>
>
>
>CD burner won't burn without burning software, but will still read. Download
>CDBurnerXP for free. Google for it.

He had something that used to work iiuc and it said, Can't find drive.

But we'll try your thing too. Some of the free and privately written
stuff has better errror messages, too. Like when Verizon wouldn't
let me forward an email I got from some party-club, Eudora gave me the
entire error message, which said it had identified my outgoing email
as spam. A couple other email programs wouldn't let me send it
either, but the error message was truncated, or wasn't even there,
only some indication from the program, but none of the text.
>
>> >> And it was all in all the chipset driver, two services. and maybe the
>> >> Touchpad driver.
>> >>
>> >> Thanks a lot Mark, Daave, news, mike S, windrider, Ken, and Jim.
>> >>
>>
>> What's interesting is that when they WERE NOT working, the light in
>> the mouse and flashdrive woudl still go on, and they would still go on
>> when the computer WAS OFF. Now that the usb works, the lights are off
>> when the computer is off.
>>
>Funny how drivers work, huh?

For sure.
>
>You'll get her sorted yet. Keep plugging away.

Thanks.
From: Mike S on 17 Jun 2010 04:21
On 6/17/2010 1:13 AM, mm wrote:
> On Wed, 16 Jun 2010 07:13:35 -0700, Mark Adams
> <MarkAdams(a)discussions.microsoft.com> wrote:
>
>>
>> A couple of other things, inline below:
>>
>> "mm" wrote:
>>
>>> On Tue, 15 Jun 2010 07:29:52 -0700, Mark Adams
>>> <MarkAdams(a)discussions.microsoft.com> wrote:
>>>>
>>>> "mm" wrote:
>>>>>> Device Manager and look for yellow exclamation points next to devices.
>>>>>> Continue to install the drivers for those devices.
>>>>>
>>>>> Device Manager still didn't work. Googled error message for Blank
>>>>> Device Manager and first hit said that the Plug and Play Service has
>>>>> to be enabled. It wasn't. How did that change??
>>>>>
>>
>> Don't have an answer for this.
>>
>> Anybody?
>
> Well, since you can't think of anything, I'm going to assume he
> disabled the services. And maybe other services we haven't found yet.
>
> He's supposed to call me up and we'll compare all the Services I have
> with the ones he has. I have about 93 listed on msconfig, 53 of them
> running. And he has about 19 even now that he put back the two I
> wrote abot. I didn't realize the difference was so much. Makes it
> more likely that that's the problem.
>
> I referred to it somewhere that he may have marked them disabled.
>>
>>>>> Also the error message when I tried to use Windows Help said the Help
>>>>> & Support service was not working.
>>>>>
>>>>> Ran services.msc and both services are disabled. Put both on
>>>>> Automatic.
>>>>>
>>>>> Sound now works, icon in systray for removing USB device appears, File
>>>>> Manager works (and there are no yellow exclamation marks!.
>>>>>
>>>>>
>>>>> The remaining questions are: What could mess up the USB so that the
>>>>> chipset driver had to be reinstalled? How do such things happen?
>>>>> And, any chance these services disabled themselves, or must my young
>>>>> friend have done so?
>>>>>
>>>>> Under grilling he admitted that he might have done something when he
>>>>> was trying to stop something he didn't like. That could account for
>>>>> the services but what about the USB driver?
>>>>>
>>
>>
>> Maybe he uninstalled the 4 in 1 driver from Add/Remove Programs. Grill him
>> some more, he might still be "rare."
>
> You have a point there! Can you really uninstall something as
> important as the 4 in 1 driver?
>
> (only 2 of the parts seem to get used on this model.)
>>
>>>>> So everything is fixed except maybe the CD burning. (Reading works.)
>>>>> He or we should be able to fix that.
>>>>>
>>
>>
>> CD burner won't burn without burning software, but will still read. Download
>> CDBurnerXP for free. Google for it.
>
> He had something that used to work iiuc and it said, Can't find drive.
>
> But we'll try your thing too. Some of the free and privately written
> stuff has better errror messages, too. Like when Verizon wouldn't
> let me forward an email I got from some party-club, Eudora gave me the
> entire error message, which said it had identified my outgoing email
> as spam. A couple other email programs wouldn't let me send it
> either, but the error message was truncated, or wasn't even there,
> only some indication from the program, but none of the text.
>>
>>>>> And it was all in all the chipset driver, two services. and maybe the
>>>>> Touchpad driver.
>>>>>
>>>>> Thanks a lot Mark, Daave, news, mike S, windrider, Ken, and Jim.
>>>>>
>>>
>>> What's interesting is that when they WERE NOT working, the light in
>>> the mouse and flashdrive woudl still go on, and they would still go on
>>> when the computer WAS OFF. Now that the usb works, the lights are off
>>> when the computer is off.
>>>
>> Funny how drivers work, huh?
>
> For sure.
>>
>> You'll get her sorted yet. Keep plugging away.
>
> Thanks.

In spite of what a previous poster said, I have had very good results
using the freeware DriverMax.
http://www.innovative-sol.com/drivermax/index.htm

Myself I would download every driver I could find for that machine, do a
factory restore from the iso on the hidden partition, install all of the
latest downloaded drivers, then see how well it worked.

Mike
From: Mark Adams on 17 Jun 2010 11:52


"Mike S" wrote:

> On 6/17/2010 1:13 AM, mm wrote:
> > On Wed, 16 Jun 2010 07:13:35 -0700, Mark Adams
> > <MarkAdams(a)discussions.microsoft.com> wrote:
> >
> >>
> >> A couple of other things, inline below:
> >>
> >> "mm" wrote:
> >>
> >>> On Tue, 15 Jun 2010 07:29:52 -0700, Mark Adams
> >>> <MarkAdams(a)discussions.microsoft.com> wrote:
> >>>>
> >>>> "mm" wrote:
> >>>>>> Device Manager and look for yellow exclamation points next to devices.
> >>>>>> Continue to install the drivers for those devices.
> >>>>>
> >>>>> Device Manager still didn't work. Googled error message for Blank
> >>>>> Device Manager and first hit said that the Plug and Play Service has
> >>>>> to be enabled. It wasn't. How did that change??
> >>>>>
> >>
> >> Don't have an answer for this.
> >>
> >> Anybody?
> >
> > Well, since you can't think of anything, I'm going to assume he
> > disabled the services. And maybe other services we haven't found yet.
> >
> > He's supposed to call me up and we'll compare all the Services I have
> > with the ones he has. I have about 93 listed on msconfig, 53 of them
> > running. And he has about 19 even now that he put back the two I
> > wrote abot. I didn't realize the difference was so much. Makes it
> > more likely that that's the problem.
> >
> > I referred to it somewhere that he may have marked them disabled.
> >>
> >>>>> Also the error message when I tried to use Windows Help said the Help
> >>>>> & Support service was not working.
> >>>>>
> >>>>> Ran services.msc and both services are disabled. Put both on
> >>>>> Automatic.
> >>>>>
> >>>>> Sound now works, icon in systray for removing USB device appears, File
> >>>>> Manager works (and there are no yellow exclamation marks!.
> >>>>>
> >>>>>
> >>>>> The remaining questions are: What could mess up the USB so that the
> >>>>> chipset driver had to be reinstalled? How do such things happen?
> >>>>> And, any chance these services disabled themselves, or must my young
> >>>>> friend have done so?
> >>>>>
> >>>>> Under grilling he admitted that he might have done something when he
> >>>>> was trying to stop something he didn't like. That could account for
> >>>>> the services but what about the USB driver?
> >>>>>
> >>
> >>
> >> Maybe he uninstalled the 4 in 1 driver from Add/Remove Programs. Grill him
> >> some more, he might still be "rare."
> >
> > You have a point there! Can you really uninstall something as
> > important as the 4 in 1 driver?
> >
> > (only 2 of the parts seem to get used on this model.)
> >>
> >>>>> So everything is fixed except maybe the CD burning. (Reading works.)
> >>>>> He or we should be able to fix that.
> >>>>>
> >>
> >>
> >> CD burner won't burn without burning software, but will still read. Download
> >> CDBurnerXP for free. Google for it.
> >
> > He had something that used to work iiuc and it said, Can't find drive.
> >
> > But we'll try your thing too. Some of the free and privately written
> > stuff has better errror messages, too. Like when Verizon wouldn't
> > let me forward an email I got from some party-club, Eudora gave me the
> > entire error message, which said it had identified my outgoing email
> > as spam. A couple other email programs wouldn't let me send it
> > either, but the error message was truncated, or wasn't even there,
> > only some indication from the program, but none of the text.
> >>
> >>>>> And it was all in all the chipset driver, two services. and maybe the
> >>>>> Touchpad driver.
> >>>>>
> >>>>> Thanks a lot Mark, Daave, news, mike S, windrider, Ken, and Jim.
> >>>>>
> >>>
> >>> What's interesting is that when they WERE NOT working, the light in
> >>> the mouse and flashdrive woudl still go on, and they would still go on
> >>> when the computer WAS OFF. Now that the usb works, the lights are off
> >>> when the computer is off.
> >>>
> >> Funny how drivers work, huh?
> >
> > For sure.
> >>
> >> You'll get her sorted yet. Keep plugging away.
> >
> > Thanks.
>
> In spite of what a previous poster said, I have had very good results
> using the freeware DriverMax.
> http://www.innovative-sol.com/drivermax/index.htm
>


Hmmm... I'll check into this one. I've got an old box kicking around I could
try it on.


> Myself I would download every driver I could find for that machine, do a
> factory restore from the iso on the hidden partition, install all of the
> latest downloaded drivers, then see how well it worked.
>
> Mike
> .
>

Might be the best solution if there is a recovery partition. Won't need to
download the drivers either. They should already be in the recovery image.
From: Mike S on 17 Jun 2010 17:47
<snip>
>> Myself I would download every driver I could find for that machine, do a
>> factory restore from the iso on the hidden partition, install all of the
>> latest downloaded drivers, then see how well it worked.
>> Mike
>
> Might be the best solution if there is a recovery partition. Won't need to
> download the drivers either. They should already be in the recovery image.

Yeah I like starting clean, and every time I've done that no matter what
the OS it's always been faster and less cluttered.

And I completely agree about the drivers, they might be completely
sufficient... I read that newer drivers actually can perform better or
replace buggy versions, bit I haven't experienced that updating drivers
made any difference. If they are made more secure then that's something
I wouldn't notice (until it was hacked - heh) but other than that I
haven't ever seen a difference.

Have you ever noticed any noticeable improvement by updating drivers,
for anything, anytime, anywhere?

Mike
From: mm on 18 Jun 2010 21:40
On Thu, 17 Jun 2010 08:52:54 -0700, Mark Adams
<MarkAdams(a)discussions.microsoft.com> wrote:

>
>
>
>"Mike S" wrote:
>
>> On 6/17/2010 1:13 AM, mm wrote:
>> > On Wed, 16 Jun 2010 07:13:35 -0700, Mark Adams
>> > <MarkAdams(a)discussions.microsoft.com> wrote:
>> >
>> >>
>> >> A couple of other things, inline below:
>> >>
>> >> "mm" wrote:
>> >>
>> >>> On Tue, 15 Jun 2010 07:29:52 -0700, Mark Adams
>> >>> <MarkAdams(a)discussions.microsoft.com> wrote:
>> >>>>
>> >>>> "mm" wrote:
>> >>>>>> Device Manager and look for yellow exclamation points next to devices.
>> >>>>>> Continue to install the drivers for those devices.
>> >>>>>
>> >>>>> Device Manager still didn't work. Googled error message for Blank
>> >>>>> Device Manager and first hit said that the Plug and Play Service has
>> >>>>> to be enabled. It wasn't. How did that change??
>> >>>>>
>> >>
>> >> Don't have an answer for this.
>> >>
>> >> Anybody?
>> >
>> > Well, since you can't think of anything, I'm going to assume he
>> > disabled the services. And maybe other services we haven't found yet.
>> >
>> > He's supposed to call me up and we'll compare all the Services I have
>> > with the ones he has. I have about 93 listed on msconfig, 53 of them
>> > running. And he has about 19 even now that he put back the two I
>> > wrote abot. I didn't realize the difference was so much. Makes it
>> > more likely that that's the problem.
>> >
>> > I referred to it somewhere that he may have marked them disabled.
>> >>
>> >>>>> Also the error message when I tried to use Windows Help said the Help
>> >>>>> & Support service was not working.
>> >>>>>
>> >>>>> Ran services.msc and both services are disabled. Put both on
>> >>>>> Automatic.
>> >>>>>
>> >>>>> Sound now works, icon in systray for removing USB device appears, File
>> >>>>> Manager works (and there are no yellow exclamation marks!.
>> >>>>>
>> >>>>>
>> >>>>> The remaining questions are: What could mess up the USB so that the
>> >>>>> chipset driver had to be reinstalled? How do such things happen?
>> >>>>> And, any chance these services disabled themselves, or must my young
>> >>>>> friend have done so?
>> >>>>>
>> >>>>> Under grilling he admitted that he might have done something when he
>> >>>>> was trying to stop something he didn't like. That could account for
>> >>>>> the services but what about the USB driver?
>> >>>>>
>> >>
>> >>
>> >> Maybe he uninstalled the 4 in 1 driver from Add/Remove Programs. Grill him
>> >> some more, he might still be "rare."
>> >
>> > You have a point there! Can you really uninstall something as
>> > important as the 4 in 1 driver?
>> >
>> > (only 2 of the parts seem to get used on this model.)
>> >>
>> >>>>> So everything is fixed except maybe the CD burning. (Reading works.)
>> >>>>> He or we should be able to fix that.
>> >>>>>
>> >>
>> >>
>> >> CD burner won't burn without burning software, but will still read. Download
>> >> CDBurnerXP for free. Google for it.
>> >
>> > He had something that used to work iiuc and it said, Can't find drive.
>> >
>> > But we'll try your thing too. Some of the free and privately written
>> > stuff has better errror messages, too. Like when Verizon wouldn't
>> > let me forward an email I got from some party-club, Eudora gave me the
>> > entire error message, which said it had identified my outgoing email
>> > as spam. A couple other email programs wouldn't let me send it
>> > either, but the error message was truncated, or wasn't even there,
>> > only some indication from the program, but none of the text.
>> >>
>> >>>>> And it was all in all the chipset driver, two services. and maybe the
>> >>>>> Touchpad driver.
>> >>>>>
>> >>>>> Thanks a lot Mark, Daave, news, mike S, windrider, Ken, and Jim.
>> >>>>>
>> >>>
>> >>> What's interesting is that when they WERE NOT working, the light in
>> >>> the mouse and flashdrive woudl still go on, and they would still go on
>> >>> when the computer WAS OFF. Now that the usb works, the lights are off
>> >>> when the computer is off.
>> >>>
>> >> Funny how drivers work, huh?
>> >
>> > For sure.
>> >>
>> >> You'll get her sorted yet. Keep plugging away.
>> >
>> > Thanks.
>>
>> In spite of what a previous poster said, I have had very good results
>> using the freeware DriverMax.
>> http://www.innovative-sol.com/drivermax/index.htm

Thanks, and thanks for your prior post. I dl'd it and it looks good.
I have only looked, haven't dl'd anything yet

Then I'll see how my young friend is doing. He sent me a list of
remaining problems but I can't remember even how many there were.

>Hmmm... I'll check into this one. I've got an old box kicking around I could
>try it on.
>
>
>> Myself I would download every driver I could find for that machine, do a
>> factory restore from the iso on the hidden partition, install all of the
>> latest downloaded drivers, then see how well it worked.
>>
>> Mike
>> .
>Might be the best solution if there is a recovery partition. Won't need to
>download the drivers either. They should already be in the recovery image.

There's a factory restore point in this case. Is that in fact the
same as a hidden recovery partition?

(I have an old copy of partition manager somewhere, but have to find
it.)
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