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From: Sweetie via WindowsKB.com on 4 Jun 2010 02:46 No Mo wrote: >Hooplehead Alert. > >:I am still able to get online w/out the USB. Everthing is hooked up, double >: checked everything the USB light is off, yet I'm still able to get online. >: I'm new to these machines, I don't Understand. Somebody Please Help HAHA funny :) -- Currently Lost in The World of Computers ~ Sweetie ~ Message posted via WindowsKB.com http://www.windowskb.com/Uwe/Forums.aspx/windows-xp-hardware/201006/1
From: Sweetie via WindowsKB.com on 4 Jun 2010 02:56 Paul wrote: >> I am still able to get online w/out the USB. Everthing is hooked up, double >> checked everything the USB light is off, yet I'm still able to get online. >> I'm new to these machines, I don't Understand. Somebody Please Help > >Sweetie, imagine we're thousands of miles away from you. Well, we are. > >We can't see your computer. We don't know what brand and model number >of computer you've got. > >We also cannot see any external boxes that are connected to your computer, >what the brand name and model number is printed on those boxes. > >If you expect help, please provide more information about the >things in front of you. If there is a cable leading from your >computer, to some other box of equipment, then tell us about it. > >If you need assistance identifying the equipment, take the invoice >that came in the box, and read off the names of the things there. >That should help you, to better describe your equipment. > >We're not mind readers... > > Paul Bob had cleared it up for me. Yes, I know your know mind readers. Next time I need help I'll be sure to write this imfo. down. -- Currently Lost in The World of Computers ~ Sweetie ~ Message posted via http://www.windowskb.com
From: No Mo on 4 Jun 2010 08:46 Were you born a Hooplehead or did you just recently convert to one? "Sweetie via WindowsKB.com" <u59250(a)uwe> wrote in message news:a902bea897e6d(a)uwe... : No Mo wrote: : >Hooplehead Alert. : > : >:I am still able to get online w/out the USB. Everthing is hooked up, double : >: checked everything the USB light is off, yet I'm still able to get online. : >: I'm new to these machines, I don't Understand. Somebody Please Help : : HAHA funny :) : : -- : Currently Lost in The World of Computers : : ~ Sweetie ~ : : Message posted via WindowsKB.com : http://www.windowskb.com/Uwe/Forums.aspx/windows-xp-hardware/201006/1 :
From: Shenan Stanley on 4 Jun 2010 10:43 Sweetie via WindowsKB.com wrote: > I am still able to get online w/out the USB. Everthing is hooked > up, double checked everything the USB light is off, yet I'm still > able to get online. I'm new to these machines, I don't Understand. > Somebody Please Help Paul wrote: > Sweetie, imagine we're thousands of miles away from you. Well, we > are. > > We can't see your computer. We don't know what brand and model > number > of computer you've got. > > We also cannot see any external boxes that are connected to your > computer, what the brand name and model number is printed on those > boxes. > > If you expect help, please provide more information about the > things in front of you. If there is a cable leading from your > computer, to some other box of equipment, then tell us about it. > > If you need assistance identifying the equipment, take the invoice > that came in the box, and read off the names of the things there. > That should help you, to better describe your equipment. > > We're not mind readers... Sweetie via WindowsKB.com wrote: > Bob had cleared it up for me. > Yes, I know your know mind readers. Next time I need help I'll be > sure to write this imfo. down. Mind Readers... Some friendly corrections to your last posting: "you're", neglected the word [not] and "information" ("info") It's not really a "mind reader" thing - but more of a common sense thing with a little bit of careful planning and execution. For example - if you were able to get online (you said this twice) - what was your issue, exactly? If I read between the lines - you have some sort of Cable Modem or DSL modem that you got for high speed access to the Internet and it came with a network cable (looks like a fat telephone cable) and a USB cable. You hooked it up (or did someone else hook it up for you) to your computer following some sort of directions. Those directions are usually pretty straight-forward and overly simplified (for good reason) and should have pointed out you could connect either with the network cable or the USB cable and if you used the USB, there would be software installation needed on your machine. For some reason - the instruction were either not that clear or you missed it - you assumed that both connections needed to be made to the box (network and USB) and since the USB light was not coming on (see the part about software installation) you could not figure out why everything was working and instead of contacting those who sold/maintained the box in question (the cable modem or DSL modem provider and/or Internet Service Provider) you somehow found your way to this forum and posted about your confusion (there was no problem - everything was working) here. Is that fairly accurate so far? Don't think of it as a computer that confuses you - think of it as something you gvenerally understand. Think about describing a problem online like describing it over the telephone - where no one else but you can actually see the problem and you have to get help so you have to be very detailed. If you called a poison control center for help, you probably wouldn't be so vague (or if you would be - whoever you were calling for would be dead) - so think of it that way. If you have 'some box' you are trying to describe - find the markings on it (words and letters) and post those along with your question. Usually there is a Make/Model associated with such devices, labels that tell you things, etc. Describe what you see, what you have done. Over-simplify things so that you can allow others to see what you see. Something like: "I have a black box that I got from my cable tv provider so I could get on the Internet. On the bottom on a sticker it says, "Motorola Model SB5120" and on the back it has several connections. One is obviously for USB, one is to hook to the cable TV connection, one is for power and one is for some large telephone looking cable (labeled "network".) I connected the Power, the large telephon elooking connection, the cable connections and the USB. On the front is a bunch of lights labeled (in order from top to bottom): "Power, Internet, USB, Computer Activity" and the Power, Internet and Computer Activity ligts are on/blinking. The USB light will not come on and I have read the manuals, contacted the people who gave/sold/leased me the modem, etc. Help!" The answer would not have changed (the final answer): Don't need both the USB and Network connections. However - the questions would not have been an enigma. ;-) -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: Sweetie via WindowsKB.com on 4 Jun 2010 20:58 Shenan Stanley wrote: >> I am still able to get online w/out the USB. Everthing is hooked >> up, double checked everything the USB light is off, yet I'm still >> able to get online. I'm new to these machines, I don't Understand. >> Somebody Please Help > >Paul wrote: >> Sweetie, imagine we're thousands of miles away from you. Well, we >> are. >[quoted text clipped - 16 lines] >> >> We're not mind readers... > >> Bob had cleared it up for me. >> Yes, I know your know mind readers. Next time I need help I'll be >> sure to write this imfo. down. > >Mind Readers... >Some friendly corrections to your last posting: > "you're", neglected the word [not] and "information" ("info") > >It's not really a "mind reader" thing - but more of a common sense thing >with a little bit of careful planning and execution. > >For example - if you were able to get online (you said this twice) - what >was your issue, exactly? > >If I read between the lines - you have some sort of Cable Modem or DSL modem >that you got for high speed access to the Internet and it came with a >network cable (looks like a fat telephone cable) and a USB cable. You >hooked it up (or did someone else hook it up for you) to your computer >following some sort of directions. Those directions are usually pretty >straight-forward and overly simplified (for good reason) and should have >pointed out you could connect either with the network cable or the USB cable >and if you used the USB, there would be software installation needed on your >machine. > >For some reason - the instruction were either not that clear or you missed >it - you assumed that both connections needed to be made to the box (network >and USB) and since the USB light was not coming on (see the part about >software installation) you could not figure out why everything was working >and instead of contacting those who sold/maintained the box in question (the >cable modem or DSL modem provider and/or Internet Service Provider) you >somehow found your way to this forum and posted about your confusion (there >was no problem - everything was working) here. > >Is that fairly accurate so far? > >Don't think of it as a computer that confuses you - think of it as something >you gvenerally understand. Think about describing a problem online like >describing it over the telephone - where no one else but you can actually >see the problem and you have to get help so you have to be very detailed. >If you called a poison control center for help, you probably wouldn't be so >vague (or if you would be - whoever you were calling for would be dead) - so >think of it that way. If you have 'some box' you are trying to describe - >find the markings on it (words and letters) and post those along with your >question. Usually there is a Make/Model associated with such devices, >labels that tell you things, etc. Describe what you see, what you have >done. Over-simplify things so that you can allow others to see what you >see. > >Something like: > >"I have a black box that I got from my cable tv provider so I could get on >the Internet. On the bottom on a sticker it says, "Motorola Model SB5120" >and on the back it has several connections. One is obviously for USB, one >is to hook to the cable TV connection, one is for power and one is for some >large telephone looking cable (labeled "network".) I connected the Power, >the large telephon elooking connection, the cable connections and the USB. >On the front is a bunch of lights labeled (in order from top to bottom): >"Power, Internet, USB, Computer Activity" and the Power, Internet and >Computer Activity ligts are on/blinking. The USB light will not come on and >I have read the manuals, contacted the people who gave/sold/leased me the >modem, etc. Help!" > >The answer would not have changed (the final answer): Don't need both the >USB and Network connections. > >However - the questions would not have been an enigma. ;-) Yes I do I have a DSL modem box w/2 cables ( blue & yellow ) & a phone cord. As I said before Bob had cleared things up for me; I got excited ( worry ). I got myself all worked up for nothing witch was good. :) -- Currently Lost in The World of Computers ~ Sweetie ~ Message posted via WindowsKB.com http://www.windowskb.com/Uwe/Forums.aspx/windows-xp-hardware/201006/1
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