From: coccinaile on

RedRocker777;462463 Wrote:
> Hi,
> I've got a ScanJet 5500c and when I go to scan, it only moves the
> carriage about 2 inches, then back, then 2 inches again, then back.
> Then it give a calibration error.
> But when do the carriage test (power on while holding the 2 buttons
> then press the scan button, the carriage moves across the entire bed.
> I've had this trouble before when I first got the scanner, but fixed
> it... but forgot how...
> Can anyone help? Any suggestions?
> Thanks in advance.
Have you find a solution ? I have the same problem with the 7110xi.

Thanks for answering.