HSLoader.exe - Bad Image
in [Windows Update]
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From: Mr. Schrute Mr. Schrute on 23 Dec 2009 10:03 HSLoader.exe - Bad Image and HSLoader.exe - Bad Image, are error messages i get when trying to run Norton Antivirus, or routine things such as Internet Explorer. Basically all I can do on my computer is access files and use programs like Microsoft word and excel. Specifically it says: C:\windows\system32\ieframe.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installer media or contact system administration or the software vendor for support. Please Help I also have an Important update that will not work which I am unsure if it is contributing to the problem: Microsoft .Net Framework 3.5 service Pack 1 and .Net Framework 3.5 Family Update (KB951847) x86
From: MowGreen on 23 Dec 2009 13:44 Which edition of Windows ? What Service Pack level is it on ? What is the version of Internet Explorer ? Which version of Norton AV ? HSLoader.exe - belonging to Norton Protection Center from Symantec Corporation http://www.processlibrary.com/directory/files/hsloader/ Author: Symantec Corporation Part of: Norton Protection Center Common Path(s): %programfilescommon%\symantec shared\npc\2.0 HSLoader.exe is what loads Norton Protection Center's Help and Support component. Either Norton has been compromised by malware or, more likely, it's incompatible with Windows. Since this is the Windows Update newsgroup, did you attempt to contact Symantec or visit their forums to find out what the error signifies ? Norton Internet Security / Norton AntiVirus http://community.norton.com/norton/board?board.id=nis_feedback Norton 360 http://community.norton.com/norton/board?board.id=Norton_360 Norton Community http://community.norton.com/norton/ HTH, MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *never* have *non-security content* prechecked" Mr. Schrute wrote: > HSLoader.exe - Bad Image and HSLoader.exe - Bad Image, are error messages i > get when trying to run Norton Antivirus, or routine things such as Internet > Explorer. Basically all I can do on my computer is access files and use > programs like Microsoft word and excel. Specifically it says: > C:\windows\system32\ieframe.dll is either not designed to run on windows or > it contains an error. Try installing the program again using the original > installer media or contact system administration or the software vendor for > support. Please Help > > I also have an Important update that will not work which I am unsure if it > is contributing to the problem: Microsoft .Net Framework 3.5 service Pack 1 > and .Net Framework 3.5 Family Update (KB951847) x86
From: PA Bear [MS MVP] on 23 Dec 2009 14:07 Have you purchased the Norton application and is your subscription current? Post here instead: http://community.norton.com/norton/board?board.id=nis_feedback -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com Mr. Schrute wrote: > HSLoader.exe - Bad Image and HSLoader.exe - Bad Image, are error messages > i > get when trying to run Norton Antivirus, or routine things such as > Internet > Explorer. Basically all I can do on my computer is access files and use > programs like Microsoft word and excel. Specifically it says: > C:\windows\system32\ieframe.dll is either not designed to run on windows > or > it contains an error. Try installing the program again using the original > installer media or contact system administration or the software vendor > for > support. Please Help > > I also have an Important update that will not work which I am unsure if it > is contributing to the problem: Microsoft .Net Framework 3.5 service Pack > 1 > and .Net Framework 3.5 Family Update (KB951847) x86
From: PA Bear [MS MVP] on 23 Dec 2009 14:10 +1 MowGreen wrote: > Which edition of Windows ? > What Service Pack level is it on ? > What is the version of Internet Explorer ? > Which version of Norton AV ? > > HSLoader.exe - belonging to Norton Protection Center from Symantec > Corporation > http://www.processlibrary.com/directory/files/hsloader/ > > Author: Symantec Corporation > > Part of: Norton Protection Center > > Common Path(s): > %programfilescommon%\symantec shared\npc\2.0 > > HSLoader.exe is what loads Norton Protection Center's Help and Support > component. > > Either Norton has been compromised by malware or, more likely, it's > incompatible with Windows. > Since this is the Windows Update newsgroup, did you attempt to contact > Symantec or visit their forums to find out what the error signifies ? > > Norton Internet Security / Norton AntiVirus > http://community.norton.com/norton/board?board.id=nis_feedback > > Norton 360 > http://community.norton.com/norton/board?board.id=Norton_360 > > Norton Community > http://community.norton.com/norton/ > > HTH, > > MowGreen > =============== > *-343-* FDNY > Never Forgotten > =============== > > banthecheck.com > "Security updates should *never* have *non-security content* prechecked" > > > > Mr. Schrute wrote: > >> HSLoader.exe - Bad Image and HSLoader.exe - Bad Image, are error messages >> i >> get when trying to run Norton Antivirus, or routine things such as >> Internet >> Explorer. Basically all I can do on my computer is access files and use >> programs like Microsoft word and excel. Specifically it says: >> C:\windows\system32\ieframe.dll is either not designed to run on windows >> or >> it contains an error. Try installing the program again using the >> original >> installer media or contact system administration or the software vendor >> for >> support. Please Help >> >> I also have an Important update that will not work which I am unsure if >> it >> is contributing to the problem: Microsoft .Net Framework 3.5 service Pack >> 1 >> and .Net Framework 3.5 Family Update (KB951847) x86
From: 1995Tarheel on 23 Dec 2009 14:44 I have this same problem but I do not have Norton for my security. I get the same message when I use explorer and that same update will not load. Any suggestions? "MowGreen" wrote: > Which edition of Windows ? > What Service Pack level is it on ? > What is the version of Internet Explorer ? > Which version of Norton AV ? > > HSLoader.exe - belonging to Norton Protection Center from Symantec > Corporation > http://www.processlibrary.com/directory/files/hsloader/ > > Author: Symantec Corporation > > Part of: Norton Protection Center > > Common Path(s): > %programfilescommon%\symantec shared\npc\2.0 > > HSLoader.exe is what loads Norton Protection Center's Help and Support > component. > > Either Norton has been compromised by malware or, more likely, it's > incompatible with Windows. > Since this is the Windows Update newsgroup, did you attempt to contact > Symantec or visit their forums to find out what the error signifies ? > > Norton Internet Security / Norton AntiVirus > http://community.norton.com/norton/board?board.id=nis_feedback > > Norton 360 > http://community.norton.com/norton/board?board.id=Norton_360 > > Norton Community > http://community.norton.com/norton/ > > HTH, > > MowGreen > =============== > *-343-* FDNY > Never Forgotten > =============== > > banthecheck.com > "Security updates should *never* have *non-security content* prechecked" > > > > Mr. Schrute wrote: > > > HSLoader.exe - Bad Image and HSLoader.exe - Bad Image, are error messages i > > get when trying to run Norton Antivirus, or routine things such as Internet > > Explorer. Basically all I can do on my computer is access files and use > > programs like Microsoft word and excel. Specifically it says: > > C:\windows\system32\ieframe.dll is either not designed to run on windows or > > it contains an error. Try installing the program again using the original > > installer media or contact system administration or the software vendor for > > support. Please Help > > > > I also have an Important update that will not work which I am unsure if it > > is contributing to the problem: Microsoft .Net Framework 3.5 service Pack 1 > > and .Net Framework 3.5 Family Update (KB951847) x86 > . >
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