Prev: Help with email problem
Next: Cheap handheld Web via WiFi device?
From: amdx on 17 Jan 2010 12:07

"amdx" <amdx(a)knology.net> wrote in message
news:47f62$4b5257d4$18ec6dd7$821(a)KNOLOGY.NET...
> Hi Guys,
> I have my mothers computer, I put in a new harddrive and made it work for
> her.
> I have a problem with the email. I'm using Outlook Express 6.00
> If you check the mail it works great, but if you have an outgoing
> email it takes 30 to 60 seconds connecting. Finally it does receive
> incoming mail but doesn't send mail from the outbox.
> If you delete the email from the outbox it receives email fast again.
> She uses Charter.net as her IP, I have setup OE as below.
> Incoming mail (POP3) is pop.charter.net
> Outgoing mail (SMTP) is smtp.charter.net
> Log on using Secure Password Authentication - Charter e-mail servers do
> not use SPA. Do not place a check within that box or an error will occur.
> My server requires authentication - Charter residential e-mail servers do
> not require this authentication setting to be used. Do not place a check
> within that box or an error will occur.
> Under Advanced tab .........
> Incoming mail (POP3) is 110
> Outgoing mail (SMTP) is 25
> I have her computer at my home using knology as the IP.
> Charter does not support OE and will not help.
> Any ideas how to get the mail program to work.
> Thanks Mike
>
I called Knology and explained the problem, George (sure sounded female)
told me to put knology in as the smtp address and uncheck all authentication
boxes.
Use the standard ports and tada, it works!!
I only spent 4 or 5 days and hours poking around.
Thanks Everybody


 | 
Pages: 1
Prev: Help with email problem
Next: Cheap handheld Web via WiFi device?