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From: Keko on 23 Nov 2009 09:38
Oh yeah, being a jerk helps.

"Shenan Stanley" wrote:

> Jose wrote:
> >
> > --
> > Jose
>
> Yeah. Great. I have a blue car too. Fix my engine. ;-)
>
> You have left out one (at least) of the more important bits of
> information: Operating System you are using.
>
> Start button --> RUN
> (no "RUN"? Press the "Windows Key" + R on your keyboard)
> --> type in:
> winver
> --> Click OK.
>
> The picture at the top of the window that opens will give you the general
> (Operating System name) while the line starting with the word "version" will
> give you the rest of the story. Post _both_ in response to this message
> verbatim. ;-)
>
> Throw in there the specific updates (KB######) and what you have tried to
> remedy the situation.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
> .
>
From: Shenan Stanley on 23 Nov 2009 09:58
Jose wrote:
>
> --
> Jose

Shenan Stanley wrote:
> Yeah. Great. I have a blue car too. Fix my engine. ;-)
>
> You have left out one (at least) of the more important bits of
> information: Operating System you are using.
>
> Start button --> RUN
> (no "RUN"? Press the "Windows Key" + R on your keyboard)
> --> type in:
> winver
> --> Click OK.
>
> The picture at the top of the window that opens will give you the
> general (Operating System name) while the line starting with the
> word "version" will give you the rest of the story. Post _both_ in
> response to this message verbatim. ;-)
>
> Throw in there the specific updates (KB######) and what you have
> tried to remedy the situation.

Keko wrote:
> Oh yeah, being a jerk helps.

How was that being a jerk?

I pointed out the lack of information in a manner which could be understood
*and* went a further step to give methods of providing said information.

Yes - I took a friendly jibe at the poster - but it was friendly and was
pointed out as such. One could not go much further with the lack of
information - so I asked for and provided detailed instructions on how to
provide further information.

In any case - until the problems with the computers having this issue are
remedied - each month (just about) they will continue asking for 'how do I
fix this' and probably just continue using a work-around solution. *shrug*
Looks like you have done the same.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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