I can't send emails
in [Outlook]
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From: Nelleke on 1 Jun 2010 14:09 I don't have problems with receiving mails, but after sending mails I get the message: "554 5.7.0 Reject, id=16822-12 - Message refused, this message appears to be spam" In the menu options/preference/junkmail, I unticked the box about postmarking message, I entered the mail addresses on the Safe Senders List and Safe Recipients List and altered the preferences in my AntiVirus Program. I didn't help. What else can I do?
From: Tom Willett on 1 Jun 2010 14:26 Is this happeing on all emails you try to send? This is not an Outlook problem. It appears that your IP address, or a range of IP addresses that includes yours has been blacklisted. "Nelleke" <Nelleke(a)discussions.microsoft.com> wrote in message news:EFDF85EF-3F1E-4EEA-A23D-108B1CED7D78(a)microsoft.com... :I don't have problems with receiving mails, but after sending mails I get the : message: : : "554 5.7.0 Reject, id=16822-12 - Message refused, this message appears to be : spam" : : In the menu options/preference/junkmail, I unticked the box about : postmarking message, I entered the mail addresses on the Safe Senders List : and Safe Recipients List and altered the preferences in my AntiVirus Program. : I didn't help. What else can I do?
From: VanguardLH on 2 Jun 2010 04:54
Nelleke wrote: > I don't have problems with receiving mails, but after sending mails I > get the message: > > "554 5.7.0 Reject, id=16822-12 - Message refused, this message > appears to be spam" Without the headers to inspect, no one can determine if you got this NDR (non-delivery report) e-mail from your own sending mail server or from the recipient's receiving mail server. Your sending server doesn't like your e-mail because it looks spammy. Contact your e-mail provider on why their outgoing spam filter triggered on your message. Or, and probably more likely, the recipient's receiving mail server doesn't like e-mails from you or your sending mail server. The content of your e-mail is too spammy, or you or your sending mail server have been flagged in a blacklist as a spam source. From the NDR message, my guess is that the content of your e-mail was seen as too spammy. > In the menu options/preference/junkmail, I unticked the box about > postmarking message, I entered the mail addresses on the Safe Senders > List and Safe Recipients List and altered the preferences in my > AntiVirus Program. I didn't help. What else can I do? The recipient's receiving mail server is probably the one complaining about the content of your e-mails. Nothing you are configuring in Outlook is going to affect how someone's mail server handles your message - until you figure out what it is in your message that they don't like. Safe Senders/Recipients has nothing to do with the *content* of your message that someone ELSE sees. Altered the preferences in your AV program tells no one ELSE just exactly what you did. Even you can see that is a vague and worthless statement to someone ELSE. How many e-mails did you send to the same domain? Are they mostly compromised of your signature and very little real content? Do you use templates to boilerplate your e-mails? If you send tons of e-mails of nearly identical content (signature or template) then the receiving mail server sees you spamming their customers with a flood of identical e-mails (i.e., you are bulk sending the SAME content). You never mentioned how many e-mails per day you are sending to the same domain and just WHAT is contained in your messages. |