I couldn't start up Exchange System Attendant
in [Microsoft Exchange]
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From: Jeff Fan on 15 Feb 2005 12:53 Hi All Exchange 2003 installed on Microsoft Windows 2003, and sp1 is also installed. Exchange System Attendant couldn't start up and error message is: -- Event Type: Error Event Source: MSExchangeSA Event Category: General Event ID: 1005 Date: 15/02/2005 Time: 12:15:21 PM User: N/A Computer: SVR3 Description: Unexpected error The clocks on the client and server machines are skewed. ID no: 80090324 Microsoft Exchange System Attendant occurred. For more information, click http://www.microsoft.com/contentredirect.asp. -- I followed the Help and Support Center instructions, but problem is still there Details Product: Exchange ID: 1005 Source: MSExchangeSA Version: 6.5.0000.0 Message: Unexpected error error code occurred. Explanation The appearance of an Event 1005 in the application log is usually accompanied by the problem of the System Attendant not starting. a.. DNS Issues. For example, DNS may not be configured correctly on the Exchange Server. This is particularly possible if there is more than one Network Card on the server. b.. System Attendant Service configured to start with some other account and not the Local System Account. c.. Exchange Domain Servers Global Security Group may be missing, may have been moved to another container or may have permissions on it modified. d.. File and Print Sharing may be disabled. NetBIOS over TCP/IP may be disabled. e.. NetBIOS TCP/IP Helper Service may be disabled. User Action a.. Check DNS Settings on the Server and ensure that they are correct. b.. Ensure that the System Attendant Service is starting with the Local System Accountant. c.. Ensure that the Exchange Domain Servers Global Security Group is present in the USERS Container. d.. Ensure that File and Print Sharing and NetBIOS over TCP/IP are not disabled. e.. Ensure that the TCP/IP Helper Service is not disabled. Version: 6.5.6940.0 Component: Microsoft Exchange System Attendant Message: Unexpected error <error code> occurred. Explanation Event ID 1005 in the application log is usually accompanied by the problem of the System Attendant not starting. a.. Domain Name System issues. For example, DNS may not be configured correctly on the Exchange server. This is particularly possible if there is more than one Network Card on the server. b.. System Attendant Service configured to start with some other account and not the Local System Account. c.. Exchange Domain Servers Global Security Group may be missing, may have been moved to another container, or may have permissions on it modified. d.. File and Print Sharing may be disabled. NetBIOS over TCP/IP may be disabled. e.. NetBIOS TCP/IP Helper Service may be disabled. User Action a.. Check DNS Settings on the server and ensure that they are correct. b.. Ensure that the System Attendant service is starting with the Local System Accountant. c.. Ensure that the Exchange Domain Servers Global Security Group is present in the USERS Container. d.. Ensure that File and Print Sharing and NetBIOS over TCP/IP are not disabled. e.. Ensure that the TCP/IP Helper Service is not disabled. Thanks Jeff
From: Ben Winzenz [Exchange MVP] on 15 Feb 2005 14:02 What would be helpful is if you could describe what you have done so far to try and fix this. Also, indicate what you have checked in terms of DNS, and the Exchange Domain Servers group, etc. -- Ben Winzenz Exchange MVP "Jeff Fan" <jefffann(a)tang.ca> wrote in message news:zP2dnVq0XaCDqo_fRVn-2w(a)rogers.com... Hi All Exchange 2003 installed on Microsoft Windows 2003, and sp1 is also installed. Exchange System Attendant couldn't start up and error message is: -- Event Type: Error Event Source: MSExchangeSA Event Category: General Event ID: 1005 Date: 15/02/2005 Time: 12:15:21 PM User: N/A Computer: SVR3 Description: Unexpected error The clocks on the client and server machines are skewed. ID no: 80090324 Microsoft Exchange System Attendant occurred. For more information, click http://www.microsoft.com/contentredirect.asp. -- I followed the Help and Support Center instructions, but problem is still there Details Product: Exchange ID: 1005 Source: MSExchangeSA Version: 6.5.0000.0 Message: Unexpected error error code occurred. Explanation The appearance of an Event 1005 in the application log is usually accompanied by the problem of the System Attendant not starting. a.. DNS Issues. For example, DNS may not be configured correctly on the Exchange Server. This is particularly possible if there is more than one Network Card on the server. b.. System Attendant Service configured to start with some other account and not the Local System Account. c.. Exchange Domain Servers Global Security Group may be missing, may have been moved to another container or may have permissions on it modified. d.. File and Print Sharing may be disabled. NetBIOS over TCP/IP may be disabled. e.. NetBIOS TCP/IP Helper Service may be disabled. User Action a.. Check DNS Settings on the Server and ensure that they are correct. b.. Ensure that the System Attendant Service is starting with the Local System Accountant. c.. Ensure that the Exchange Domain Servers Global Security Group is present in the USERS Container. d.. Ensure that File and Print Sharing and NetBIOS over TCP/IP are not disabled. e.. Ensure that the TCP/IP Helper Service is not disabled. Version: 6.5.6940.0 Component: Microsoft Exchange System Attendant Message: Unexpected error <error code> occurred. Explanation Event ID 1005 in the application log is usually accompanied by the problem of the System Attendant not starting. a.. Domain Name System issues. For example, DNS may not be configured correctly on the Exchange server. This is particularly possible if there is more than one Network Card on the server. b.. System Attendant Service configured to start with some other account and not the Local System Account. c.. Exchange Domain Servers Global Security Group may be missing, may have been moved to another container, or may have permissions on it modified. d.. File and Print Sharing may be disabled. NetBIOS over TCP/IP may be disabled. e.. NetBIOS TCP/IP Helper Service may be disabled. User Action a.. Check DNS Settings on the server and ensure that they are correct. b.. Ensure that the System Attendant service is starting with the Local System Accountant. c.. Ensure that the Exchange Domain Servers Global Security Group is present in the USERS Container. d.. Ensure that File and Print Sharing and NetBIOS over TCP/IP are not disabled. e.. Ensure that the TCP/IP Helper Service is not disabled. Thanks Jeff
From: Jeff Fan on 15 Feb 2005 14:56 Hi, Ben, This is a test/demo environment. An IBM server(memory 2G, cpu p4, hd 2X80G ) was installed with windows server 2003 standard and Virtual Server 2005. Several virtual servers were created. which include two Domain Servers, two Exchange Servers(I am installing another Exchange server right now). The first Exchange server is ok, but after installing second exchange, the services(info store, attendant, mta) couldn't startup. DNS are installed on two domain servers and all virtual servers dns point to these two domain servers. I checked both exchange servers belong to Exchange Domain Servers Group. ... Any more information needed? Jeff -- "Ben Winzenz [Exchange MVP]" <ben_winzenz(a)NOSPAMdotmessageonedotcom> wrote in message news:eXeP2D5EFHA.3536(a)TK2MSFTNGP15.phx.gbl... What would be helpful is if you could describe what you have done so far to try and fix this. Also, indicate what you have checked in terms of DNS, and the Exchange Domain Servers group, etc. -- Ben Winzenz Exchange MVP "Jeff Fan" <jefffann(a)tang.ca> wrote in message news:zP2dnVq0XaCDqo_fRVn-2w(a)rogers.com... Hi All Exchange 2003 installed on Microsoft Windows 2003, and sp1 is also installed. Exchange System Attendant couldn't start up and error message is: -- Event Type: Error Event Source: MSExchangeSA Event Category: General Event ID: 1005 Date: 15/02/2005 Time: 12:15:21 PM User: N/A Computer: SVR3 Description: Unexpected error The clocks on the client and server machines are skewed. ID no: 80090324 Microsoft Exchange System Attendant occurred. For more information, click http://www.microsoft.com/contentredirect.asp. -- I followed the Help and Support Center instructions, but problem is still there Details Product: Exchange ID: 1005 Source: MSExchangeSA Version: 6.5.0000.0 Message: Unexpected error error code occurred. Explanation The appearance of an Event 1005 in the application log is usually accompanied by the problem of the System Attendant not starting. a.. DNS Issues. For example, DNS may not be configured correctly on the Exchange Server. This is particularly possible if there is more than one Network Card on the server. b.. System Attendant Service configured to start with some other account and not the Local System Account. c.. Exchange Domain Servers Global Security Group may be missing, may have been moved to another container or may have permissions on it modified. d.. File and Print Sharing may be disabled. NetBIOS over TCP/IP may be disabled. e.. NetBIOS TCP/IP Helper Service may be disabled. User Action a.. Check DNS Settings on the Server and ensure that they are correct. b.. Ensure that the System Attendant Service is starting with the Local System Accountant. c.. Ensure that the Exchange Domain Servers Global Security Group is present in the USERS Container. d.. Ensure that File and Print Sharing and NetBIOS over TCP/IP are not disabled. e.. Ensure that the TCP/IP Helper Service is not disabled. Version: 6.5.6940.0 Component: Microsoft Exchange System Attendant Message: Unexpected error <error code> occurred. Explanation Event ID 1005 in the application log is usually accompanied by the problem of the System Attendant not starting. a.. Domain Name System issues. For example, DNS may not be configured correctly on the Exchange server. This is particularly possible if there is more than one Network Card on the server. b.. System Attendant Service configured to start with some other account and not the Local System Account. c.. Exchange Domain Servers Global Security Group may be missing, may have been moved to another container, or may have permissions on it modified. d.. File and Print Sharing may be disabled. NetBIOS over TCP/IP may be disabled. e.. NetBIOS TCP/IP Helper Service may be disabled. User Action a.. Check DNS Settings on the server and ensure that they are correct. b.. Ensure that the System Attendant service is starting with the Local System Accountant. c.. Ensure that the Exchange Domain Servers Global Security Group is present in the USERS Container. d.. Ensure that File and Print Sharing and NetBIOS over TCP/IP are not disabled. e.. Ensure that the TCP/IP Helper Service is not disabled. Thanks Jeff
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