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From: Gogero on 18 Jul 2010 00:40
Hi,
I have Microsoft Essentials and it seems to be having trouble with this
virus...4 times now....it seems not to be allowing updates....getting error
code 0x80072efe

Also after scan when it finds Aleuron I get 'error encountered' when asking
Microsoft essentials to remove it. It seems from History that it is either
quarantining it or disinfecting it. But Not Removing it.
Seems to keep returning though.
Thanks for advice ,
Gogero.
--
Gerard
From: PA Bear [MS MVP] on 18 Jul 2010 00:49
Can I install Microsoft Security Essentials [or any other
anti-virus/anti-spyware application] to clean up my already-infected
computer?
http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275

================

When (approx. date) did you install Microsoft Security Essentials (MSE) and
was the computer fully-patched at Windows Update at the time?

What anti-virus application was installed before you installed MSE, was your
subscription still current, and did you uninstall it before you installed
MSE?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?

Microsoft Security Essentials Support Forums
http://social.answers.microsoft.com/Forums/en-US/category/mse
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



Gogero wrote:
> I have Microsoft Essentials and it seems to be having trouble with this
> virus...4 times now....it seems not to be allowing updates....getting
> error
> code 0x80072efe
>
> Also after scan when it finds Aleuron I get 'error encountered' when
> asking
> Microsoft essentials to remove it. It seems from History that it is either
> quarantining it or disinfecting it. But Not Removing it.
> Seems to keep returning though.
> Thanks for advice ,
> Gogero.

From: Rey Santos on 18 Jul 2010 03:43
http://social.answers.microsoft.com/Forums/en-GB/msescan/thread/f84ba095-fb9b-49a3-865b-afa6007c3b43

--
Rey


"Gogero" wrote:

> Hi,
> I have Microsoft Essentials and it seems to be having trouble with this
> virus...4 times now....it seems not to be allowing updates....getting error
> code 0x80072efe
>
> Also after scan when it finds Aleuron I get 'error encountered' when asking
> Microsoft essentials to remove it. It seems from History that it is either
> quarantining it or disinfecting it. But Not Removing it.
> Seems to keep returning though.
> Thanks for advice ,
> Gogero.
> --
> Gerard
From: Gogero on 18 Jul 2010 09:21
Hi,
I used to have McAfee but I believe I uninstalled it about a year ago when I
first started using Microsoft Essentials. Right now after another short bout
with Alueron the M.E. did quarantine it and everything seems ok. But as I
mentioned looking in the HISTORY I see that it has been disinfected twice by
M.E. in the last week and 'quarantined' once.
Will it reoccur and do I need to remove it and how?
--
Gerard


"PA Bear [MS MVP]" wrote:

> Can I install Microsoft Security Essentials [or any other
> anti-virus/anti-spyware application] to clean up my already-infected
> computer?
> http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275
>
> ================
>
> When (approx. date) did you install Microsoft Security Essentials (MSE) and
> was the computer fully-patched at Windows Update at the time?
>
> What anti-virus application was installed before you installed MSE, was your
> subscription still current, and did you uninstall it before you installed
> MSE?
>
> Has a(another) Norton or McAfee application ever been installed on the
> computer (e.g., a free-trial version that came preinstalled when you bought
> it)?
>
> Microsoft Security Essentials Support Forums
> http://social.answers.microsoft.com/Forums/en-US/category/mse
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
>
> Gogero wrote:
> > I have Microsoft Essentials and it seems to be having trouble with this
> > virus...4 times now....it seems not to be allowing updates....getting
> > error
> > code 0x80072efe
> >
> > Also after scan when it finds Aleuron I get 'error encountered' when
> > asking
> > Microsoft essentials to remove it. It seems from History that it is either
> > quarantining it or disinfecting it. But Not Removing it.
> > Seems to keep returning though.
> > Thanks for advice ,
> > Gogero.
>
> .
>
From: Elmo on 18 Jul 2010 11:19
Gogero wrote:
> Hi,
> I used to have McAfee but I believe I uninstalled it about a year ago when I
> first started using Microsoft Essentials. Right now after another short bout
> with Alueron the M.E. did quarantine it and everything seems ok. But as I
> mentioned looking in the HISTORY I see that it has been disinfected twice by
> M.E. in the last week and 'quarantined' once.
> Will it reoccur and do I need to remove it and how?

Run this and see if it's cleared up completely:

Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

--

Joe =o)
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