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From: DaveJ on 6 Jan 2006 08:26 Further to the above : Under "Services", if I attempt a manual start of the Windows Firewall/ Internet Connection Sharing (ICS) service, I get "Error 2 : The system cannot find the specified file." I will need help to determine what the missing file might be (can copy from another system if it is a standard Windows XP file). I also noted that a number of other servvices were not started : Network location Awareness Peer Name Resolution Protocol Peer Networking Attempting to start each manually resulted in the error message "Error 1068 The dependency service or group failed to start" All appear to need Peer Networking Identity Manager, which seems to have all teh services it needs but also depends on "Microsoft IPv6 Protocol driver" which needs TCP/IP Protocol driver and IPSEC driver. I have no idea if these are functioning correctly but I did try to remove, reboot and reinstall the "Microsoft TCP/IP Version 6" Windows networking component - this had no affect. I also tried unchecking the "Microsoft TCP/IP version 6" box on the network connection, intending to rely only on "Internet Protocol (TCP/IP)" but this had no affect either. I would conclude that either there is a damaged file which is not being replaced during uninstalls/ reinstalls and repairs, else something is blocking some key processes. Full scans with both Norton AntiVirus and Microsoft AntiSpyware Beta, latest definitions in each, revealled nothing malevolant as identifeied on the system. Both have since been uninstalled in case they were in any way interfering with / actively causing the problem to persist. One additional piece of information that may or may not be relevant - attempts to install teh component "RIP Listener" lead to an error "One or more services for the RIP Listener component took longer that their allotted time to start. Installation will continue but services will not be available until they have started completely". I assume this is another clue to potential dependencies that for some reason are damaged or blocked. Would be nice to be able to repair this given the time it will take to reconfigure the system with all needed software, but I am rapidly reaching the conclusion that only a clean install of Windows XP will resolve this. Willing to give it a few more atempts if any additional ideas come to mind. DaveJ "DaveJ" wrote: > Hi Steve : Tried the netsh command and it executed as expected saying it went > to completion and reset the config. However, this did not resolve the > problem. I was unable to post this information here last night as the > "service here was temporarily unavailable" (at least from where I live !!) > > I tried a Windows installation repair and that gave several error messages, > ran to completion, but returned the system to the same state and did not > resolve the problem. During the Windows repair I got the following two error > messages just before it got to "Installing Start Menu Items" : > ngen.exe - Entry Point Not Found : The procedure entry point > GetRequestedRuntimeVersion could not be located in the dynamic link library > mscore.dll (this later happened again with 18 instances of reappearance at > one point) > .Net Framework Initialization Error > c:\Windows\Microsoft.Net\Framework\v2..0.50727\mscorwks.dll could not be > loaded (this also happened again with one instance at the time the first > error message reappeared.) > > Following the Windows "repair", which appears to have changed/resolved > nothing, I still have the following : > When I try to repair the connection : > "Windows could not finish repairing the problem because the following action > annot be completed. Failed to query TCP/IP settings of the connection. > Cannot Proceed." > > Again the netsh command was executed, ran to success but did not resolve the > problem. I get the error message when I try to start WIndows Firewall : > "Windows firewall cannot be displayed because the associated serice is not > running" When I let it try and start the service from this error message it > fails to start. > DaveJ > > > > > "Steve Winograd [MVP]" wrote: > > > In article <600EF519-3683-4871-B731-E140857CEAB4(a)microsoft.com>, > > "DaveJ" <DaveJ(a)discussions.microsoft.com> wrote: > > >"Steve Winograd [MVP]" wrote: > > > > > >> In article <317869F6-828B-44F2-831D-62BDA4B1619E(a)microsoft.com>, > > >> "DaveJ" <DaveJ(a)discussions.microsoft.com> wrote: > > >> >Working with a new Asus A8V d/l system with networking and internet access > > >> >initially working fine. During a reinstallation of some software a system > > >> >restart was required and suddenly networking and internet access were > > >> >unavailable. No restore points work. When I try to repair the network > > >> >connection I get a message that TCP/IP cannot be queried. When I try to run > > >> >"Cmd" then "ipconfig/release" I am given the message " An internal error > > >> >occurred : The request is not supported Please contact Microsoft Product > > >> >Services for further help" "Additional information : Unable to query host > > >> >name". > > >> > > > >> >Running the Home networking wizard again to establish Computer Name and > > >> >Workgroupd does not resolve this, neither does removing and subsequently > > >> >re-installing Windows Networking Services through Add/Remove Windows > > >> >components. > > >> > > > >> >I was originally working with the built in motherboard networking > > >> >connection, and suspected a hardware problem, but exactly the same symptoms > > >> >occur with a new Belkin PCI network card and with a USB wireless networking > > >> >adapter (one at a time). The network hub etc have been tested and are fully > > >> >linked and operational, so the problem must presumably lie with the > > >> >networking configuration on my new computer. It is running Windows XP SP2 > > >> >MCE 2005 with all updates current to just before Christmas. > > >> > > > >> >Any ideas to help resolve this would be much appreciated. > > >> >DaveJ > > >> > > >> Type this line at a command prompt to reset the TCP/IP stack, then > > >> reboot: > > >> > > >> netsh winsock reset catalog > > > > > >Thanks Steve : > > > > > >I note at > > >http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/netsh.mspx > > > that this command is stated as valid for Windows Server 2003 Sp1. Is it > > >also valid for Windows XP MCE 2005 with SP2 ? (not at home right now so can't > > >try this until this evening). Possibly an issue with MS Antispyware beta ? > > > > > >DaveJ > > > > You're welcome, DaveJ. I don't have access to MCE 2005, but I believe > > that it uses the same TCP/IP stack as XP. > > > > The best way to find out if the command is valid is to try it and see. > > It will either work, or give an error message saying that it isn't > > recognized. > > > > Removing spyware can cause TCP/IP stack corruption if a removed > > program had created an entry in the LSP chain. The "netsh" command > > that I gave repairs the LSP chain. Please see this Microsoft > > Knowledge Base article: > > > > After you run Microsoft Windows AntiSpyware (Beta), you have > > network-related problems, or you receive an error message > > http://support.microsoft.com/kb/892350/en-us > > -- > > Best Wishes, > > Steve Winograd, MS-MVP (Windows Networking) > > > > Please post any reply as a follow-up message in the news group > > for everyone to see. I'm sorry, but I don't answer questions > > addressed directly to me in E-mail or news groups. > > > > Microsoft Most Valuable Professional Program > > http://mvp.support.microsoft.com > >
From: DaveJ on 8 Jan 2006 14:27
Finally concluded that the configuration could not be salvaged - no repair pathway that I could find resolved the problem, I even for a time thought it might be a hardware issue, but it was not. Resolved the issue by deleting the partition on drive C: and going through an entire clean install of Windows XP MCE, only minor hassle was the time it takes to re-activate your copy of Windows XP over the phone having been backed into a corner like this. Perhaps one day MS will come up with a way of saving a valid activation so that we do not have to go through the time/trouble it takes to reactivate over the phone. Nevertheless, the system is operational again on the network and internet albeit it will take a while yet to re-install and patch all the installed software to the latest versions. DaveJ "DaveJ" wrote: > Further to the above : > > Under "Services", if I attempt a manual start of the Windows Firewall/ > Internet Connection Sharing (ICS) service, I get "Error 2 : The system cannot > find the specified file." I will need help to determine what the missing > file might be (can copy from another system if it is a standard Windows XP > file). > > I also noted that a number of other servvices were not started : > Network location Awareness > Peer Name Resolution Protocol > Peer Networking > Attempting to start each manually resulted in the error message "Error 1068 > The dependency service or group failed to start" > All appear to need Peer Networking Identity Manager, which seems to have all > teh services it needs but also depends on "Microsoft IPv6 Protocol driver" > which needs TCP/IP Protocol driver and IPSEC driver. I have no idea if these > are functioning correctly but I did try to remove, reboot and reinstall the > "Microsoft TCP/IP Version 6" Windows networking component - this had no > affect. I also tried unchecking the "Microsoft TCP/IP version 6" box on the > network connection, intending to rely only on "Internet Protocol (TCP/IP)" > but this had no affect either. > > I would conclude that either there is a damaged file which is not being > replaced during uninstalls/ reinstalls and repairs, else something is > blocking some key processes. > > Full scans with both Norton AntiVirus and Microsoft AntiSpyware Beta, latest > definitions in each, revealled nothing malevolant as identifeied on the > system. Both have since been uninstalled in case they were in any way > interfering with / actively causing the problem to persist. > > One additional piece of information that may or may not be relevant - > attempts to install teh component "RIP Listener" lead to an error "One or > more services for the RIP Listener component took longer that their allotted > time to start. Installation will continue but services will not be available > until they have started completely". I assume this is another clue to > potential dependencies that for some reason are damaged or blocked. > > Would be nice to be able to repair this given the time it will take to > reconfigure the system with all needed software, but I am rapidly reaching > the conclusion that only a clean install of Windows XP will resolve this. > Willing to give it a few more atempts if any additional ideas come to mind. > DaveJ > > "DaveJ" wrote: > > > Hi Steve : Tried the netsh command and it executed as expected saying it went > > to completion and reset the config. However, this did not resolve the > > problem. I was unable to post this information here last night as the > > "service here was temporarily unavailable" (at least from where I live !!) > > > > I tried a Windows installation repair and that gave several error messages, > > ran to completion, but returned the system to the same state and did not > > resolve the problem. During the Windows repair I got the following two error > > messages just before it got to "Installing Start Menu Items" : > > ngen.exe - Entry Point Not Found : The procedure entry point > > GetRequestedRuntimeVersion could not be located in the dynamic link library > > mscore.dll (this later happened again with 18 instances of reappearance at > > one point) > > .Net Framework Initialization Error > > c:\Windows\Microsoft.Net\Framework\v2..0.50727\mscorwks.dll could not be > > loaded (this also happened again with one instance at the time the first > > error message reappeared.) > > > > Following the Windows "repair", which appears to have changed/resolved > > nothing, I still have the following : > > When I try to repair the connection : > > "Windows could not finish repairing the problem because the following action > > annot be completed. Failed to query TCP/IP settings of the connection. > > Cannot Proceed." > > > > Again the netsh command was executed, ran to success but did not resolve the > > problem. I get the error message when I try to start WIndows Firewall : > > "Windows firewall cannot be displayed because the associated serice is not > > running" When I let it try and start the service from this error message it > > fails to start. > > DaveJ > > > > > > > > > > "Steve Winograd [MVP]" wrote: > > > > > In article <600EF519-3683-4871-B731-E140857CEAB4(a)microsoft.com>, > > > "DaveJ" <DaveJ(a)discussions.microsoft.com> wrote: > > > >"Steve Winograd [MVP]" wrote: > > > > > > > >> In article <317869F6-828B-44F2-831D-62BDA4B1619E(a)microsoft.com>, > > > >> "DaveJ" <DaveJ(a)discussions.microsoft.com> wrote: > > > >> >Working with a new Asus A8V d/l system with networking and internet access > > > >> >initially working fine. During a reinstallation of some software a system > > > >> >restart was required and suddenly networking and internet access were > > > >> >unavailable. No restore points work. When I try to repair the network > > > >> >connection I get a message that TCP/IP cannot be queried. When I try to run > > > >> >"Cmd" then "ipconfig/release" I am given the message " An internal error > > > >> >occurred : The request is not supported Please contact Microsoft Product > > > >> >Services for further help" "Additional information : Unable to query host > > > >> >name". > > > >> > > > > >> >Running the Home networking wizard again to establish Computer Name and > > > >> >Workgroupd does not resolve this, neither does removing and subsequently > > > >> >re-installing Windows Networking Services through Add/Remove Windows > > > >> >components. > > > >> > > > > >> >I was originally working with the built in motherboard networking > > > >> >connection, and suspected a hardware problem, but exactly the same symptoms > > > >> >occur with a new Belkin PCI network card and with a USB wireless networking > > > >> >adapter (one at a time). The network hub etc have been tested and are fully > > > >> >linked and operational, so the problem must presumably lie with the > > > >> >networking configuration on my new computer. It is running Windows XP SP2 > > > >> >MCE 2005 with all updates current to just before Christmas. > > > >> > > > > >> >Any ideas to help resolve this would be much appreciated. > > > >> >DaveJ > > > >> > > > >> Type this line at a command prompt to reset the TCP/IP stack, then > > > >> reboot: > > > >> > > > >> netsh winsock reset catalog > > > > > > > >Thanks Steve : > > > > > > > >I note at > > > >http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/netsh.mspx > > > > that this command is stated as valid for Windows Server 2003 Sp1. Is it > > > >also valid for Windows XP MCE 2005 with SP2 ? (not at home right now so can't > > > >try this until this evening). Possibly an issue with MS Antispyware beta ? > > > > > > > >DaveJ > > > > > > You're welcome, DaveJ. I don't have access to MCE 2005, but I believe > > > that it uses the same TCP/IP stack as XP. > > > > > > The best way to find out if the command is valid is to try it and see. > > > It will either work, or give an error message saying that it isn't > > > recognized. > > > > > > Removing spyware can cause TCP/IP stack corruption if a removed > > > program had created an entry in the LSP chain. The "netsh" command > > > that I gave repairs the LSP chain. Please see this Microsoft > > > Knowledge Base article: > > > > > > After you run Microsoft Windows AntiSpyware (Beta), you have > > > network-related problems, or you receive an error message > > > http://support.microsoft.com/kb/892350/en-us > > > -- > > > Best Wishes, > > > Steve Winograd, MS-MVP (Windows Networking) > > > > > > Please post any reply as a follow-up message in the news group > > > for everyone to see. I'm sorry, but I don't answer questions > > > addressed directly to me in E-mail or news groups. > > > > > > Microsoft Most Valuable Professional Program > > > http://mvp.support.microsoft.com > > > |