KB978542
in [Windows Update]
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From: David_2010 on 27 May 2010 03:24 Hello, It seems there was a confusion, my initial answer was meant for Neil. I was simply advising to try to firstly install the previous KB, then reboot the computer and then proceed to normal update process. I hope this can help -- David_2010 David Norton Support For more information, please visit the Norton Support website http://www.symantec.com/norton/support/index.jsp or the Norton Community http://community.norton.com/ Posted via http://www.vistaheads.com
From: PA Bear [MS MVP] on 27 May 2010 13:16 You didn't reply to Neil's post, you replied to Stan's post. While Neil tells us he doesn't have any Norton software installed ("I am using SP3, Zone Alarm, AVG and I used to have McAfee installed"), Stan does (i.e., Norton Security Suite freebie, most likely from Comcast). QED for Norton Support: Why would uninstalling Norton Security Suite resolve the behavior (i.e., allow Windows to start after having installed KB978542)? PS: If a given computer was already fully-patched, KB973354 would be installed already (and if the user uninstalled KB978542, the file versions in KB973354 would be restored by default). -- ~PA Bear David_2010 wrote: > It seems there was a confusion, my initial answer was meant for Neil. > I was simply advising to try to firstly install the previous KB, then > reboot the computer and then proceed to normal update process. > > I hope this can help <PASTE> PA Bear [MS MVP] wrote: > Thread history: > http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/d67955473bc7caaf > > Nonsense! > > David, KB978542/MS10-030 *supersedes* KB973354/MS09-037 (Aug-09) as well > as > KB951066/MS08-048 (Aug-08). Without KB9778542 installed, the computer > remains vulnerable to the exploit detailed in CVE-2010-0816 (cf. > http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2010-0816). > > Why is a company dedicated to computer security recommending that its > customers do not install a CRITICAL SECURITY UPDATE? > > NB: The user you replied to is running Norton Security Suite (Comcast > freebie)! cf. > http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1655 > > David_2010 wrote: >> There is a MS bulletin for this update, KB978542: 'Microsoft Security >> Bulletin MS10-030 - Critical: Vulnerability in Outlook Express and >> Windows Mail Could Allow Remote Code Execution (978542)' >> (http://www.microsoft.com/technet/security/bulletin/ms10-030.mspx) and >> this one is connected to another MS bulletin as a replacement for the >> previous one. >> Therefore, you might try to install this update: KB973354 instead. >> >> A good step is also to clear (clean) the Windows Logs: >> Click "Start", point to "All Programs", point to "Administrative >> Tools", and then click "Event Viewer". >> Right-click on every log and then click "Properties" and �clear log�. >> (when prompted, there is no need to save the file, so you can choose >> �no�). >> Afterwards, reboot the machine and this should also help improving the >> overall performance. >> >> I hope this can help. > <paste> > David > Norton Support > For more information, please visit the > Norton Support website http://www.symantec.com/norton/support/index.jsp > or the > Norton Community http://community.norton.com/
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