From: Jack on
Bill wrote:
> There be an underlying problem here! When I open control
> userpasswords2 window, under the "Users" button, there are two names:
> "Administrator" and "Bill". These must have been set by the tech that
> installed the new HD. In my particular case, I am BOTH the
> "Administrator" and "Bill". I'm currently using "Bill". I don't seem
> to find anyplace where it recognizes that essentially I'm one and the
> same! Could this be the source of the problem?
> Bill

Hopefully, you're just confused and NOT trying to run as the built-in
Administrator. That's a problem to come. Boot into Safe Mode and be sure you
do have the Administrator account AND your account (the Administrator
account doesn't appear in a Normal mode boot).