Mint: what's with Citibank & INGDirect?
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From: Han on 29 Jul 2010 06:47 Since Mint merged with Quicken (grin) I thought this was on topic. I started playing with Mint yesterday, both on PC and iPhone. That is neat of course, that you can acces easily from either. However, I couldn't get my Citibank accounts or my INGDirect account to load into the Mint account. Both keep giving a temporary connection problem error. Apparently Mint knows about this (Mint "community"), but I've seen no solution for these problems. Does anyone have an inkling why this is happening? I had expected problems with Vangurad, because of their more complicated authentication via web, but that and many others went OK. -- Best regards Han email address is invalid
From: Edward on 29 Jul 2010 08:23 On 7/29/2010 5:47 AM, Han wrote: > Since Mint merged with Quicken (grin) I thought this was on topic. > > I started playing with Mint yesterday, both on PC and iPhone. That is neat > of course, that you can acces easily from either. However, I couldn't get > my Citibank accounts or my INGDirect account to load into the Mint account. > Both keep giving a temporary connection problem error. Apparently Mint > knows about this (Mint "community"), but I've seen no solution for these > problems. Does anyone have an inkling why this is happening? I had > expected problems with Vangurad, because of their more complicated > authentication via web, but that and many others went OK. > ING also has a more complicated authentication procedure, at least my account does. I don't know about Citibank. Do you have to enter password/account information in stages with Citibank? I know Quicken handles Vanguard without any problem, but ING causes problems on my computer.
From: Han on 29 Jul 2010 08:27 Han <nobody(a)nospam.not> wrote in news:Xns9DC4451B7340Bikkezelf(a)207.246.207.139: > Since Mint merged with Quicken (grin) I thought this was on topic. > > I started playing with Mint yesterday, both on PC and iPhone. That is > neat of course, that you can acces easily from either. However, I > couldn't get my Citibank accounts or my INGDirect account to load into > the Mint account. Both keep giving a temporary connection problem > error. Apparently Mint knows about this (Mint "community"), but I've > seen no solution for these problems. Does anyone have an inkling why > this is happening? I had expected problems with Vangurad, because of > their more complicated authentication via web, but that and many > others went OK. There was a "fix" in the Mint "community". In essence, you have to be very sure of the spelling including case-sensitive (!!) of all security questions, and go via the little "edit bank info" button when that appears after you click the "fix this" button. Also, Mint says: Here are a few tips that might help you answer (security questions): * Answer as many questions as you put on file when you registered with your bank. * The number of questions you need to answer may be less than the number of form fields displayed on the page. * For some financial institutions, the questions and answers need to be in the exact same order as they are listed on your banking site. * If you�ve forgotten the questions, you can try logging into the online banking at your bank�s website, or calling their online banking support, to retrieve them. * Answers to these questions may be case-sensitive. i.e. �Dog� will work, while �dog� will not. For both Citibank and INGDirect, I had to go through the authentication stuff several times, before the info entered "took", possible because the sequence was different each time I went through this. -- Best regards Han email address is invalid
From: Han on 29 Jul 2010 08:28
Edward <Edward(a)nospam.com> wrote in news:i2rrst$3gg$1(a)news.eternal-september.org: > On 7/29/2010 5:47 AM, Han wrote: >> Since Mint merged with Quicken (grin) I thought this was on topic. >> >> I started playing with Mint yesterday, both on PC and iPhone. That >> is neat of course, that you can acces easily from either. However, I >> couldn't get my Citibank accounts or my INGDirect account to load >> into the Mint account. Both keep giving a temporary connection >> problem error. Apparently Mint knows about this (Mint "community"), >> but I've seen no solution for these problems. Does anyone have an >> inkling why this is happening? I had expected problems with >> Vangurad, because of their more complicated authentication via web, >> but that and many others went OK. >> > > ING also has a more complicated authentication procedure, at least my > account does. I don't know about Citibank. Do you have to enter > password/account information in stages with Citibank? I know Quicken > handles Vanguard without any problem, but ING causes problems on my > computer. I got ING to work n my computer, but it is complicated. I also use a password program so that sometimes complicates things. Everything seems OK now ... -- Best regards Han email address is invalid |