From: Castor_uk on
Hi all

I have just upgraded to Web Premium CS4 and have come across a new problem.

I first noticed it when trying to use the built in Kuler feature and then find
that it complained with a "No Internet Connection Detected" error.

I then (after a quick read of the help) found the Connections panel and added
my Adobe ID details, then clicked the Login button; however it then complained
that "The authentication server is unavailable". I am assuming that I am
receiving these problems because I'm behind a network proxy which requires a
user name and password.

This was never a problem in the past with the Adobe Updater and other products
as there was an option to input proxy settings/user+password; but in the CS4
product line this appears to have been removed.

Is there a works around to this problem? If not could Adobe resurrect the
Internet Connection Settings options to CS4 as quite a large number of users
out there work behind corporate proxies.

From: jamesgcarrington on
On Nov 13, 5:24 am, "Castor_uk" <webforumsu...(a)macromedia.com> wrote:
> Hi all
>
>  I have just upgraded to Web Premium CS4 and have come across a new problem.
>
>  I first noticed it when trying to use the built in Kuler feature and then find
> that it complained with a "No Internet Connection Detected" error.
>
>  I then (after a quick read of the help) found the Connections panel and added
> my Adobe ID details, then clicked the Login button; however it then complained
> that "The authentication server is unavailable". I am assuming that I am
> receiving these problems because I'm behind a network proxy which requires a
> user name and password.
>
>  This was never a problem in the past with the Adobe Updater and other products
> as there was an option to input proxy settings/user+password; but in the CS4
> product line this appears to have been removed.
>
>  Is there a works around to this problem? If not could Adobe resurrect the
> Internet Connection Settings options to CS4 as quite a large number of users
> out there work behind corporate proxies.

I have exactly the same problem with Kuler in Adobe Illustrator CS4 -
I'm on a Mac at work and yes, we're behind a Proxy. I would imagine
that's why Kuler cannot detect an internet connection.

Any ideas how to correct this?

Thanks
James