From: Castor_uk on 13 Nov 2008 05:24 Hi all I have just upgraded to Web Premium CS4 and have come across a new problem. I first noticed it when trying to use the built in Kuler feature and then find that it complained with a "No Internet Connection Detected" error. I then (after a quick read of the help) found the Connections panel and added my Adobe ID details, then clicked the Login button; however it then complained that "The authentication server is unavailable". I am assuming that I am receiving these problems because I'm behind a network proxy which requires a user name and password. This was never a problem in the past with the Adobe Updater and other products as there was an option to input proxy settings/user+password; but in the CS4 product line this appears to have been removed. Is there a works around to this problem? If not could Adobe resurrect the Internet Connection Settings options to CS4 as quite a large number of users out there work behind corporate proxies.
From: jamesgcarrington on 5 Dec 2008 10:40 On Nov 13, 5:24 am, "Castor_uk" <webforumsu...(a)macromedia.com> wrote: > Hi all > > I have just upgraded to Web Premium CS4 and have come across a new problem. > > I first noticed it when trying to use the built in Kuler feature and then find > that it complained with a "No Internet Connection Detected" error. > > I then (after a quick read of the help) found the Connections panel and added > my Adobe ID details, then clicked the Login button; however it then complained > that "The authentication server is unavailable". I am assuming that I am > receiving these problems because I'm behind a network proxy which requires a > user name and password. > > This was never a problem in the past with the Adobe Updater and other products > as there was an option to input proxy settings/user+password; but in the CS4 > product line this appears to have been removed. > > Is there a works around to this problem? If not could Adobe resurrect the > Internet Connection Settings options to CS4 as quite a large number of users > out there work behind corporate proxies. I have exactly the same problem with Kuler in Adobe Illustrator CS4 - I'm on a Mac at work and yes, we're behind a Proxy. I would imagine that's why Kuler cannot detect an internet connection. Any ideas how to correct this? Thanks James
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