OL 2003: error 0x800408FC - 'The server name you entered can not be found on the network'
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From: Andrea Doerges on 13 Jul 2007 07:05 Andrea Doerges wrote: > In my case that didn't help. I created a new profile and a new account. > The test connections worked, but in Outlook they didn't. > I have restored a backup image from before installing the Microsoft > Updates, and everything is fine again. The only problem now is that I > don't know which one was to blame. I'm pretty sure that it was one of > them because they were the only thing that had changed on my system > since the last time Outlook was okay. Further to what I wrote earlier, I can now report that in my case it was definitely caused by KB937608 - Update for Microsoft Outlook 2007. I have installed the updates one by one on the restored system and tested Outlook after each one. No problems until I came to KB937608. After installing that one I couldn't send or receive mail in Outlook and even uninstalling the update didn't fix the problem. I had to restore my harddrive image again. Now I have installed all July updates except for KB937608, and everything works fine. Though I'm afraid that this will not help Don :-( Regards, Andrea
From: Andrea Doerges on 13 Jul 2007 08:40
Brian Tillman wrote: > Andrea Doerges <msnews.20.andread(a)spamgourmet.com> wrote: > >> Further to what I wrote earlier, I can now report that in my case it >> was definitely caused by KB937608 - Update for Microsoft Outlook >> 2007. I have installed the updates one by one on the restored system >> and tested Outlook after each one. No problems until I came to >> KB937608. After installing that one I couldn't send or receive mail >> in Outlook and even uninstalling the update didn't fix the problem. I >> had to restore my harddrive image again. > > Couldn't you have just uninstalled the update rather than restored a > harddrive image? Yes, that's what I meant by "...even uninstalling the update didn't fix the problem". I did uninstall the update and reboot (cold), but the problem remained. Maybe the uninstallation was not successful, but there was no indication that it wasn't. Andrea |