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From: danny63t on 26 Feb 2010 23:05
Outlook 07 in Windows 07 is crashing when receiving inbound email. I've run
Office Diagnostics 3 times with no problems found. I've done an Office Repair
at Add/Remove Programs. Still crashing. Can anyone recommend a solution.
From: Leonid S. Knyshov // SBS Expert on 27 Feb 2010 03:46
On 2/26/2010 8:05 PM, danny63t wrote:
> Outlook 07 in Windows 07 is crashing when receiving inbound email. I've run
> Office Diagnostics 3 times with no problems found. I've done an Office Repair
> at Add/Remove Programs. Still crashing. Can anyone recommend a solution.
Explain "crashing".

We need a lot of details to accurately assess your problem.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Please vote "helpful" if I helped you :)
From: danny63t on 27 Feb 2010 14:46
Outlook opens and runs normally unless inbound emails are being received. As
emails are being received, Oulook displays the message: MS Outlook Has
Stopped Working - MS Outlooks is looking for a solution to the problem. Then
Outlook restarts. I works normally again until I click on Send/Receive and
start to receive inbound emails. Then it does it all over again. This
happens each time consistently. The problem began this past week. The only
system change that I can recall during that time was the installation of MS
Streets and Trips. I did a System Restore to 2/23/10 - before the
installation of Streets and Trips - but the problem still occurs. My Outlook
07 version is (12.0.6514.5000) SP2 MSO (12.0.6425.1000). My operating system
is Windows 7 Professional 32 bit.

"Leonid S. Knyshov // SBS Expert" wrote:

> On 2/26/2010 8:05 PM, danny63t wrote:
> > Outlook 07 in Windows 07 is crashing when receiving inbound email. I've run
> > Office Diagnostics 3 times with no problems found. I've done an Office Repair
> > at Add/Remove Programs. Still crashing. Can anyone recommend a solution.
> Explain "crashing".
>
> We need a lot of details to accurately assess your problem.
> --
> Leonid S. Knyshov
> Crashproof Solutions
> 510-282-1008
> Twitter: @wiseleo
> http://crashproofsolutions.com
> Microsoft Small Business Specialist
> Please vote "helpful" if I helped you :)
> .
>
From: danny63t on 27 Feb 2010 14:58
One additional note. I accessed my email account via webmail and deleted all
of the inbound emails. Then, in Outlook, I did a Send/Receive, and the
process completed without restarting Outlook. So, the problem only occurs
when receiving inbound emails when there are any on the email server.

"Leonid S. Knyshov // SBS Expert" wrote:

> On 2/26/2010 8:05 PM, danny63t wrote:
> > Outlook 07 in Windows 07 is crashing when receiving inbound email. I've run
> > Office Diagnostics 3 times with no problems found. I've done an Office Repair
> > at Add/Remove Programs. Still crashing. Can anyone recommend a solution.
> Explain "crashing".
>
> We need a lot of details to accurately assess your problem.
> --
> Leonid S. Knyshov
> Crashproof Solutions
> 510-282-1008
> Twitter: @wiseleo
> http://crashproofsolutions.com
> Microsoft Small Business Specialist
> Please vote "helpful" if I helped you :)
> .
>
From: DMD31842 on 28 Feb 2010 08:55
I am having exactly the same problem and my fix is also to go the web and
delete the mail. I am running XP SP3 with Outlook 2007

"danny63t" wrote:

> One additional note. I accessed my email account via webmail and deleted all
> of the inbound emails. Then, in Outlook, I did a Send/Receive, and the
> process completed without restarting Outlook. So, the problem only occurs
> when receiving inbound emails when there are any on the email server.
>
> "Leonid S. Knyshov // SBS Expert" wrote:
>
> > On 2/26/2010 8:05 PM, danny63t wrote:
> > > Outlook 07 in Windows 07 is crashing when receiving inbound email. I've run
> > > Office Diagnostics 3 times with no problems found. I've done an Office Repair
> > > at Add/Remove Programs. Still crashing. Can anyone recommend a solution.
> > Explain "crashing".
> >
> > We need a lot of details to accurately assess your problem.
> > --
> > Leonid S. Knyshov
> > Crashproof Solutions
> > 510-282-1008
> > Twitter: @wiseleo
> > http://crashproofsolutions.com
> > Microsoft Small Business Specialist
> > Please vote "helpful" if I helped you :)
> > .
> >
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