Outlook 2007 rule not running automatically 1 runs 1 does not?
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From: GeorgeBerz on 27 Apr 2010 14:40 Outlook 2007 rule not running automatically 1 runs 1 does not? I am very frustrated, I have a new setup of Outlook 2007 and cannot get rules to function correctly... here goes... I use IMAP email form my web host as I want messages coordinated with the server and addl computer at home. I have created a rule to copy all mail from account ??????@?????? to the main inbox (this works fine) then the 2nd rule does not run which is delete any message with the word [SPAM] caps and in those brackets as the email server marks suspected incoming SPAM with [SPAM] in the subject. Our email server uses SPAM ASSASSIN in cpanel. I have tried changing the order which the rules are processed and it does not seem to matter. anyhow the SPAM messages are supposed (by rule) to be MOVED to the junk mail folder, this does not happen Now I can click on rules manually and run rules NOW and it will move the messages ok. What is up how can this be automatic? I have the same problem on 3 office computers 1 with vista home 32 and others with xp pro all updated of course
From: Brian Tillman [MVP-Outlook] on 28 Apr 2010 11:37 "GeorgeBerz" <GeorgeBerz(a)discussions.microsoft.com> wrote in message news:B2A750CB-7939-46C9-97EE-1DEA0993A7AF(a)microsoft.com... > I have created a rule to copy all mail from account ??????@?????? to the > main inbox (this works fine) What's the "main" Inbox, in your opinion. > then the 2nd rule does not run which is delete any message with the word > [SPAM] caps and in those brackets as the email server marks suspected > incoming SPAM with [SPAM] in the subject. > Our email server uses SPAM ASSASSIN in cpanel. > > I have tried changing the order which the rules are processed and it does > not seem to matter. > > anyhow the SPAM messages are supposed (by rule) to be MOVED to the junk mail > folder, this does not happen Rules work only when a message is received. For an IMAP account, they'll work only on the messages that remain in the IMAP's Inbox and only if you download the full message and not just the headers. Since you say you want the rule to operate after the message is in the "main" Inbox, I suspect that's where the problem lies. Moreover, moving messages for an IMAP account works differently than for another type of account. A "move" consists of a copy then a delete. The copy should work OK, provided the rule is allowed to work on the IMAP Inbox, but the delete will simply mark the message for deletion, displaying it with an overstrike. IMAP deleted messages don't get purged from the folder until you purge them, either with an explicit purge or by a setting in Outlook to purge when you change folders or close Outlook. It might help to use the "Hide Messages Marked for Deletion" view instead if the "IMAP Messages" view. -- Brian Tillman [MVP-Outlook]
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