Outlook 2007 says it sent e-mails but they are never received
in [Outlook]
|
From: Mike on 7 May 2010 11:40 I am running Win7 with Office 2007 and I use Outlook for my e-mail and Comcast is my provider. over the last 2 months, I have had to delete my e-mail account and re-do it in Outlook because I can receive e-mail but cannot send it. Outlook says it was sent and it appears in my sent folder but it is never received. I test this by sending an e-mail to my live.com account. Comcast says it is not them. this all started with a recent update from Microsoft and Comcast changing from Macafee to Norton. I have turned off the outgoing e-mail scan in Norton. any help would be appreciated!!
From: Brian Tillman [MVP-Outlook] on 7 May 2010 12:52 "Mike" <Mike(a)discussions.microsoft.com> wrote in message news:69141B16-7D40-4BFE-AEE1-91E08B095508(a)microsoft.com... > over the last 2 months, I have had to delete my e-mail account and re-do it > in Outlook because I can receive e-mail but cannot send it. Outlook says it > was sent and it appears in my sent folder but it is never received. This makes it not an Outlook problem. Outlook received word from the server that the message was delivered. Outlook has no choice but to believe it. That server can be a real SMTP server or it can be the shim in your AV program that's pretending to be the server and accepting messages from Outlook so they can be scanned and then passed on to the real server. > I test > this by sending an e-mail to my live.com account. Comcast says it is not > them. this all started with a recent update from Microsoft and Comcast > changing from Macafee to Norton. I have turned off the outgoing e-mail scan > in Norton. Turning off the mail scanning may not be enough, particularly with Symantec products. You should uninstall it completely, reboot, and reinstall it without the mail scanning feature. -- Brian Tillman [MVP-Outlook]
|
Pages: 1 Prev: Meeting Not Displayed in Shared Calendar Next: Anyone know a solution for ntdll.dll errors? |