Outlook 2007 sending duplicate attachments
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From: Andrew Zenz on 15 Apr 2010 18:14 Hi everyone. As the subject line indicates, Outlook 2007 is sending with duplicate attachments even though the user only attaches it/them once. I watched her do it and sure enough it is happening. Whether it is a single or multiple attachments, they are duplicated as soon as the user sends the message. Outlook 2007 SP2 MDaemon Outlook Connector Windows XP SP3 I don't think it has anything to do with MDaemon (I might be wrong) as the duplication is immediate. Sorry I can't be more helpful, don't know what else to add. Any ideas anyone?
From: VanguardLH on 15 Apr 2010 19:37 Andrew Zenz wrote: > Hi everyone. > > As the subject line indicates, Outlook 2007 is sending with duplicate > attachments even though the user only attaches it/them once. I watched her > do it and sure enough it is happening. Whether it is a single or multiple > attachments, they are duplicated as soon as the user sends the message. > > Outlook 2007 SP2 > MDaemon Outlook Connector > Windows XP SP3 > > I don't think it has anything to do with MDaemon (I might be wrong) as the > duplication is immediate. > > Sorry I can't be more helpful, don't know what else to add. > > Any ideas anyone? See what happens when the user loads Outlook in its safe mode which doesn't load any installed and still-enabled add-ons. outlook.exe /safe
From: Brian Tillman [MVP-Outlook] on 16 Apr 2010 08:16 "Andrew Zenz" <andrew(a)azcom.com.au> wrote in message news:eR7LVjO3KHA.1864(a)TK2MSFTNGP02.phx.gbl... > As the subject line indicates, Outlook 2007 is sending with duplicate > attachments even though the user only attaches it/them once. I watched her > do it and sure enough it is happening. Whether it is a single or multiple > attachments, they are duplicated as soon as the user sends the message. Are they duplicated in the Sent Items folder or only at the receiver's end? > Outlook 2007 SP2 > MDaemon Outlook Connector > Windows XP SP3 > > I don't think it has anything to do with MDaemon (I might be wrong) as the > duplication is immediate. Do you need the MDaemon connector in order to send mail? If now, disable the add-in in Trust Center and try again. If that works, you've found the culprit. -- Brian Tillman [MVP-Outlook]
From: Brian Tillman [MVP-Outlook] on 16 Apr 2010 08:27 "Brian Tillman [MVP-Outlook]" <tillman1952(a)yahoo.com> wrote in message news:%23UtWX6V3KHA.4964(a)TK2MSFTNGP05.phx.gbl... > Do you need the MDaemon connector in order to send mail? If now, disable > the add-in in Trust Center and try again. If that works, you've found the > culprit. Typo. The second sentence should begin "If not..." -- Brian Tillman [MVP-Outlook]
From: Andrew Zenz on 18 Apr 2010 18:31
The client tried starting Outlook in Safe mode but couldn't get it to run without MDaemon. She did discover this **** However if I reply to an email or forward an email that only uses my old signature as below, I think the attachment only gets sent once. **** And it did get sent only once. I'll keep digging. Thanks everyone for your help. Andrew "Brian Tillman [MVP-Outlook]" <tillman1952(a)yahoo.com> wrote in message news:%23UtWX6V3KHA.4964(a)TK2MSFTNGP05.phx.gbl... > "Andrew Zenz" <andrew(a)azcom.com.au> wrote in message > news:eR7LVjO3KHA.1864(a)TK2MSFTNGP02.phx.gbl... > >> As the subject line indicates, Outlook 2007 is sending with duplicate >> attachments even though the user only attaches it/them once. I watched >> her do it and sure enough it is happening. Whether it is a single or >> multiple attachments, they are duplicated as soon as the user sends the >> message. > > Are they duplicated in the Sent Items folder or only at the receiver's > end? > >> Outlook 2007 SP2 >> MDaemon Outlook Connector >> Windows XP SP3 >> >> I don't think it has anything to do with MDaemon (I might be wrong) as >> the duplication is immediate. > > Do you need the MDaemon connector in order to send mail? If now, disable > the add-in in Trust Center and try again. If that works, you've found the > culprit. > -- > Brian Tillman [MVP-Outlook] |