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From: Daniel A. Daniel on 17 May 2010 16:49
Hello,

I have one user - out of 7 having this issue. I see the offlb.exe start up.

I get this error, and outlook 2007 sp2 crashes when I forward mail. It
doesn't seem to matter whether or not it has images or is just plain text.

I reinstalled office, updated, disabled all add-ons. Safe - mode appears to
work fine, but since I can only replicate the error on certain forwarded
items I can't be sure if it works.

With Kathleen's advice, am I to delete each tmp file or just ones associated
with crash files or dumps?

"MJ" wrote:

> Hello everyone, did someone find a solution to this?...I too have one in
> particular user with same symptoms.
>
> All help is appreciated...
>
> "Swinglower" wrote:
>
> > Hi guys, as luck would have it I rolled out 30 Dell Optiplexes 6 months ago
> > using Ghost. All 29 are the same config as you mentioned. Clean install of
> > XP Pro (Full SP'd) Office 2007 (Full SP) MCafee EPO pushing out Virusscan and
> > Antispam to clients. All are perfect , clean error logs, no problems, apart
> > from this fault on the Chief Exec's machine. Why his....
> >
> > I have tried removing WDS 4 (Windows Desktop Search) as it was contantly
> > indexing his mail and even that didn't help. If anyone has found a fix for
> > this I would be eternally grateful. I'm going to take Mcafee off next and
> > see if that has any effect. I did notice that it mainly happens opening HTML
> > e-mail though. Hmm
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