From: PA Bear [MS MVP] on

"sqaeng" <sqaeng(a)> wrote in message
> Shenan Stanley: Your suggestions scare me to death in their system
> invasiveness. Allow me to first respond to PA Bear, then see if you think
> all
> those actions are still necessary.
> PA Bear:
>> Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit
>> SP2)
>> when posting in a forum or newsgroup. Please do so in your next reply.
>> ***Windows XP Pro v2002 SP3***
>> What anti-virus application or security suite is installed and is your
>> subscription current?
> ***Norton Security Suite Ver. Subscription is through Comcast
> and
> current.***
>> What anti-spyware applications (other than Defender)?
> ***Only what Norton provides in the Security Suite.***
>> What third-party firewall (if any)?
> ***Norton Smart Firewall, supplied in the Security Suite.***
>> Has (another) Norton or McAfee application ever been installed on the
>> computer (e.g., a free-trial version that came preinstalled when you
>> bought
>> it)?
> ***I initially installed McAfee Security Suite, also provided by Comcast,
> and
> ***active for several years. Prior to replacing it with Norton, I removed
> McAfee ***using a removal program recommended by Comcast.***
>> Is Automatic Updates enabled?
> ***Yes, and has been since the initial installation of Win XP Pro.***
>> Have you ever had any problems downloading/installing updates?
> ***No. According to the latest run of Windows Update, all updates are
> installed.***
> Some additional information...
> On the same home network as this problem PC are three similar Win XP Pro
> v2002
> SP3 PCs, each including Norton Security Suite and MS Windows Update Agent
> w.
> Auto mode set. In the latter three, the "Preview your update history" is
> active and the update history successfully displays.

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