Program does not show up in Add/Remove or Installer Cleanup Utility
in [Help and Support]
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From: Jose on 7 Jan 2010 07:06 On Jan 6, 8:47 pm, jbertke <jbertke.44e...(a)DoNotSpam.com> wrote: > When I ask Revo Uninstaller to remove PSE 2 it tries to remove PSE 8 > that I have as a trial. I guess I'll just abandon PSE 2 and move on with > PSE 8. I'm still puzzled as to why the PSE 2 does not show up in list of > installed programs. Even Revo did not find it in it's initial scan. I > attempted the uninstall with the Hunter Mode option and it moved to PSE > 8. > Thanks for everyone's help, > Jim B > > -- > jbertke > ------------------------------------------------------------------------ > jbertke's Profile:http://forums.techarena.in/members/169480.htm > View this thread:http://forums.techarena.in/windows-xp-support/1288812.htm > > http://forums.techarena.in If it does not show up in Add/Remove Programs, the Uninstall information is missing or corrupt (probably missing) from the registry where installed programs keep their information for uninstall: HKLM\Softwre\Microsoft\Windows\CurrentVersion\Uninstall That is where Add/Remove gets it list of what to display. If you don't see it there, you will not see it in Add/Remove Programs/ Revo looks in the exact same spot so that is why you do not see it in Revo. Adobe Photoshop uses InstallShield as it's installer, so you can look where InstallShield puts its information when things are installed. This is were it keeps track of things to uninstall too: C:\Program Files\InstallShield Installation Information For Photoshop 2.0, that is: C:\Program Files\InstallShield Installation Information \{8A367C28-423C-48E2-8C76-EBA1171F932A} When you find the Adobe 2.0 installation folder, you can run setup.exe from there and if things are not too broken, you will be given an option to Run, Reinstall, Uninstall...
From: jbertke on 9 Jan 2010 20:49 Thanks, Jose and Bill in CO. for your reply. The attempts to uninstall PSE 2 failed before I installed PSE 8 so I assume that's not the problem. I have looked in the registry and in the ...\Program Files\Installationshield Installation folder for a reference to \{8A367C28...932A} and I do not find any. I've also run a search for it on the entire drive without a find. It would appear that the program was installed without leaving a trace. Thanks for all your help, Jim B -- jbertke ------------------------------------------------------------------------ jbertke's Profile: http://forums.techarena.in/members/169480.htm View this thread: http://forums.techarena.in/windows-xp-support/1288812.htm http://forums.techarena.in
From: Jose on 10 Jan 2010 10:57 On Jan 9, 8:49 pm, jbertke <jbertke.44j...(a)DoNotSpam.com> wrote: > Thanks, Jose and Bill in CO. for your reply. The attempts to uninstall > PSE 2 failed before I installed PSE 8 so I assume that's not the > problem. I have looked in the registry and in the ...\Program > Files\Installationshield Installation folder for a reference to > \{8A367C28...932A} and I do not find any. I've also run a search for it > on the entire drive without a find. It would appear that the program was > installed without leaving a trace. > Thanks for all your help, > Jim B > > -- > jbertke > ------------------------------------------------------------------------ > jbertke's Profile:http://forums.techarena.in/members/169480.htm > View this thread:http://forums.techarena.in/windows-xp-support/1288812.htm > > http://forums.techarena.in You said that PSE2 will no longer run and you want to remove it. Do you see some traces of it that are annoying and you want to get rid of these traces - folders, files, shortcut, link, reference, etc. Or are you all set with your new version?
From: jbertke on 10 Jan 2010 14:12
Thanks, Jose, for your reply. I can remove all the most visible traces of PSE 2, but I hoped for a more complete removal knowing these programs sprinkle files all over the place where they are difficult to find. I assume I will buy PSE 8 and go on from there. The trial version seems to work fine. Thanks again, Jim B -- jbertke ------------------------------------------------------------------------ jbertke's Profile: http://forums.techarena.in/members/169480.htm View this thread: http://forums.techarena.in/windows-xp-support/1288812.htm http://forums.techarena.in |