QUICKEN 2008 Printer(s) Issue (JOHN POLLARD, please read)
in [Quicken]
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From: Bee Lee on 21 Feb 2010 14:20 Bee Lee had written this in response to http://www.rockryno.com/quicken/QUICKEN-2008-Printer-s-Issue-JOHN-POLLARD-please-read-20372-.htm : Richard, I am having the same printing problem with my Quicken 2007, R5: the Print Scaling feature is "grayed out." Will you please confirm if/how you resolved this issue. Thank you, Bee ------------------------------------- Richard wrote: > I have a new HP Pavilion dv7t-3000 computer with 4GB of ram and a lots > of > storage. The problem experienced was also experienced on my old Gateway > Performance 850 computer running XP3This leaves me to believe that it's > an > issue with Quicken 2008. By the way, the old machine is no longer > available > for testing. > PROBLEM: > When printing reports, any report, the "Page Scaling" options > are "grayed > out" on all available printers with the exception of "PDF995 > on Ne00:. In > addition to the PDF995 printer, I also have available the following > printers: > Microsoft XPS Document Writer on Ne01: (I don't use it for Quicken. > Probably > not even possible.) > Quicken PDF Printer on LPT1: (I have tried it, but it has the same > problem.) > Canon Inkjet i9900 on Ne02: (This is my DEFAULT printer and the one I > really > want to use.) > Since the only printer that allows "page scaling" is the > PDF995, I need to > print to PDF whenever I have a need to page scale. Of course then, I > can > print the PDF file on the Canon Inkjet i9900. This is an acceptable > "work > around" but I'd really like to be able to print directly using the > Canon > i9900. The Canon i9900 does work great, as long as I don't have to page > scale. > Since even the Quicken PDF Printer displays this issue and the fact > that > this issue surfaced immediately when Quicken 2008 was installed on my > "old" > machine, I suspect the problem is within Quicken 2008. > Two years ago, when this problem surfaced during "initial" > installation, > Intuit Technical Support was no help. They had me reinstall both the > software and my Canon i9900 printer driver. Now that I have a new > system, I > thought that I would again attempt to find a solution. > During the installation, 2 years ago, the data files were converted > from > Quicken 2005. I don't remember having a problem at the time of > conversion > and I have not experienced any database issues either on my old, or now > on > my new computer. > I have "super validated" a copy of my Quicken file and there > were no issues. > However, I'm wondering if the problem may lie in one of the Quicken > files > other than QDF. Any opinions? If so, please provide > "specific" corrective > action instructions. > I have not seen this problem addressed on any forum, newsgroup or > web-site > previously. I find it hard to believe that I'm the only experiencing > it, > especially on two different computers running two different operating > systems. > Any assistance, greatly appreciated and pardon the long post. ##-----------------------------------------------## Newsgroup Access Courtesy http://www.rockryno.com/ Tax and Accounting Software Forums Web and RSS access to your favorite newsgroup - alt.comp.software.financial.quicken - 20810 messages and counting! ##-----------------------------------------------##
From: Richard on 22 Feb 2010 14:54 Bee, I never did resolved it but found a workaround. In order to get the workaround to function, I had to uninstall my printers and Quicken and reinstall everything. Once reinstalled, I selected my PDF995 printer which allows me to save my reports in PDF format and then I can print from there. Even with this workaround, I have to be vvvvvvvvveeeeeeeeeeeeerrrrrrrrrrrryyyyyyyyy careful because once I set up the PDF printer as the "default" printer, I dare not change it to my Canon printer or the whole thing malfunctions again. You didn't indicate what kind of printer you have. If it's an HP, you may try to "Google" the issue. My recollection, is that I saw an HP article on a fix for certain of their printer. I don't remember the details. I did email Canon with the problem and they replied with the standard tech support response "it's the other guy's problem". Since I had this problem even on my old XP computer when I first installed Quicken 2008, I didn't bother with Intuit tech support this time since they were of no help initially. I went from Q2005 to Q2008 so I can't comment on Q2007. John Pollard indicates that the issue continues in Q2009 and Q2010. Also the Quicken PDF printer driver also doesn't work so don't even try it if you go through the efforts that I did. Since at least the desktop version of Quicken is going away within 5 years, I doubt that we will ever see final resolution. -- Thank You, Richard "Bee Lee" <b-lee_at_comcast_dot_net(a)foo.com> wrote in message news:313e3$4b818775$43de0cc0$23703(a)news.flashnewsgroups.com... > Bee Lee had written this in response to > http://www.rockryno.com/quicken/QUICKEN-2008-Printer-s-Issue-JOHN-POLLARD-please-read-20372-.htm > : > Richard, > I am having the same printing problem with my Quicken 2007, R5: the Print > Scaling feature is "grayed out." Will you please confirm if/how you > resolved this issue. > Thank you, > Bee > > > ------------------------------------- > Richard wrote: > > > > >> I have a new HP Pavilion dv7t-3000 computer with 4GB of ram and a lots >> of >> storage. The problem experienced was also experienced on my old Gateway > >> Performance 850 computer running XP3This leaves me to believe that it's >> an >> issue with Quicken 2008. By the way, the old machine is no longer >> available >> for testing. > >> PROBLEM: > >> When printing reports, any report, the "Page Scaling" options >> are "grayed >> out" on all available printers with the exception of "PDF995 >> on Ne00:. In >> addition to the PDF995 printer, I also have available the following >> printers: > >> Microsoft XPS Document Writer on Ne01: (I don't use it for Quicken. >> Probably >> not even possible.) >> Quicken PDF Printer on LPT1: (I have tried it, but it has the same >> problem.) >> Canon Inkjet i9900 on Ne02: (This is my DEFAULT printer and the one I >> really >> want to use.) > >> Since the only printer that allows "page scaling" is the >> PDF995, I need to >> print to PDF whenever I have a need to page scale. Of course then, I >> can >> print the PDF file on the Canon Inkjet i9900. This is an acceptable >> "work >> around" but I'd really like to be able to print directly using the >> Canon >> i9900. The Canon i9900 does work great, as long as I don't have to page > >> scale. > >> Since even the Quicken PDF Printer displays this issue and the fact >> that >> this issue surfaced immediately when Quicken 2008 was installed on my >> "old" >> machine, I suspect the problem is within Quicken 2008. > >> Two years ago, when this problem surfaced during "initial" >> installation, >> Intuit Technical Support was no help. They had me reinstall both the >> software and my Canon i9900 printer driver. Now that I have a new >> system, I >> thought that I would again attempt to find a solution. > >> During the installation, 2 years ago, the data files were converted >> from >> Quicken 2005. I don't remember having a problem at the time of >> conversion >> and I have not experienced any database issues either on my old, or now >> on >> my new computer. > >> I have "super validated" a copy of my Quicken file and there >> were no issues. >> However, I'm wondering if the problem may lie in one of the Quicken >> files >> other than QDF. Any opinions? If so, please provide >> "specific" corrective >> action instructions. > >> I have not seen this problem addressed on any forum, newsgroup or >> web-site >> previously. I find it hard to believe that I'm the only experiencing >> it, >> especially on two different computers running two different operating >> systems. > >> Any assistance, greatly appreciated and pardon the long post. > > > > > ##-----------------------------------------------## > Newsgroup Access Courtesy http://www.rockryno.com/ > Tax and Accounting Software Forums > Web and RSS access to your favorite newsgroup - > alt.comp.software.financial.quicken - 20810 messages and counting! > ##-----------------------------------------------##
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