Repeated Updates: KB975560 and KB977914: XP home 32 bit
in [Security]
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From: Wudger Finck Wudger on 25 Feb 2010 11:40 I have lost count of the number of times I have "installed" these but they keep being offered - groundhog day has nothing on this! Following all of the steps offered in kb910339 [scan with Malicious Software Removal Tool; scans with Kaspersky and with Spybot Search and Destroy; installing updates in Safe mode] to resolve this has not worked: the update still keeps repeating and I do not feel like paying Microsoft £46 to tell them about their faulty software. Any other ideas or do I just give up and install Linux instead?
From: MowGreen on 25 Feb 2010 17:13 Wudger Finck wrote: > I have lost count of the number of times I have "installed" these but they > keep being offered - groundhog day has nothing on this! Following all of the > steps offered in kb910339 [scan with Malicious Software Removal Tool; scans > with Kaspersky and with Spybot Search and Destroy; installing updates in Safe > mode] to resolve this has not worked: the update still keeps repeating and I > do not feel like paying Microsoft £46 to tell them about their faulty > software. Any other ideas or do I just give up and install Linux instead? There is *no-charge* to Home Users of £46 for resolving this reoffering issue. Both KB articles of both updates state this: http://support.microsoft.com/kb/975560 http://support.microsoft.com/kb/977914 " How to obtain help and support for this security update For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site: http://support.microsoft.com/common/international.aspx?rdpath=4 North American customers can also obtain instant access to unlimited no-charge e-mail support or to unlimited individual chat support by visiting the following Microsoft Web site: http://support.microsoft.com/oas/default.aspx?&prid=7552 For enterprise customers, support for security updates is available through your usual support contacts. " MowGreen ================ *-343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked
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