From: Goomba on
Following your guidance, I cannot (and could not) find Outlook in my system.
But that seems to be the cause of my confusion. After updates were installed,
when Outlook seemed to be the default client, instead of following directions
and using it I went to Tools-Options-etc. and reverted back to OE. At those
times I had no idea that Outlook was not part of my WinXP Home system. After
all, why would the update lead me configure Outlook when I never had it?

"VanguardLH" wrote:

> Goomba wrote:
>
> > "VanguardLH" wrote:
> >
> >> Goomba wrote:
> >>
> >>> Re: Win XP SP3
> >>> Whenever I install a system update, Outlook becomes the mail program by
> >>> default and I have to manually change back to OE. Now, I would like to use
> >>> Outlook instead of OE but I don't know how to do it. I need some guidance.
> >>
> >> Guidance on what? You didn't ask a question. You made 2 declarative
> >> statements on disconnected issues.
> >>
> >> It is a known long-time rudeness of Micrsoft that Office updates will change
> >> the default e-mail client back to Outlook.
> >>
> >> http://support.microsoft.com/kb/933450/en-us
> >> Applies to other versions of Outlook than just 2003. Microsoft isn't the
> >> only e-mail program vendor that is similarly rude.
> >>
> >> To learn how to use Outlook, you could read its included help or, better
> >> yet, go to your local public library and read a Dummies book on it. Or just
> >> dive and in and start learning from scratch.
> >
> > Disconnected? Hardly. But for the sake of clarity for any other language
> > challenged experts, let me explain differently.
> > I want to use Outlook instead of OE. Now that I wish to do so, I don't know
> > how to install/configure or whatever else needs to be done to male Outlook my
> > email program. In fact, I don't even know where to find the program within my
> > system. As to the library, geez, I thought this forum was a better place to
> > start.
>
> "Outlook becomes the mail program by default [after updates]."
> "I would like to use Outlook ... need guidance."
> One implies a question of why the change happens after updates. The other
> implies a question on how to use Outlook. Not the same topics.
>
> "I would like to use Outlook instead of OE but I don't know how to do it."
> You want us to compose a book here to teach you on how to use Outlook when
> included help is already available and books already exist? You asked on
> how to *use* Outlook. Perhaps you actually meant to ask on how to configure
> an e-mail account within Outlook (which would be only one small topic in how
> to *use* Outlook). I can only read what you wrote, not what you meant to
> say. Vague questions, especially implied ones, engender vague responses.
>
> Without you identifying who is your e-mail provider, you expect anyone to
> tell you what the settings should be? Your unidentified e-mail provider
> should have web help pages on how to use their service and may even include
> instructions on how to configure your e-mail client. or you could contact
> them (phone, chat, e-mail) if support is included with the e-mail account.
> Since the unidentified e-mail provider was usable in Outlook Express, you
> should be able to transfer those same settings into an e-mail account
> defined within Outlook. In Outlook, use the Tools -> Email Accounts to add
> a new e-mail account and then transfer the OE settings into the new Outlook
> account, or just enter the ones the unidentified e-mail provider tells you
> to use. However, navigation in Outlook to define accounts may differ
> depending on WHICH version of Outlook you are using but wasn't identified
> here. Alternatively, you could use File -> Import to import the e-mail
> accounts from OE into Outlook.
>
> If you don't see the unidentified version of Outlook on the desktop as an
> icon or in the Start menu in a Microsoft Office group, are you sure that you
> have installed Outlook? Outlook is not included in all editions and
> versions of MS-Office. Outlook is not included in Windows. It is a
> component of Microsoft Office (or can be purchased alone). You might not
> have Outlook on your host. If you look under "C:\Program Files\Microsoft
> Office" in Windows Explorer, do you see an "Office<version>" subfolder
> (where <version> reflects the version of MS-Office that you supposedly
> installed, like 10.0 for Office XP, 11.0 for Office 2003, and 12.0 for
> Office 2007)? Under that folder, is there an outlook.exe file?
> Alternatively, go into Add/Remove Programs and click the Change button for
> Microsoft Office. Select to add/remove components. Then see if there is a
> checkmark next to the Outlook categories of components or if Outlook is even
> listed (since it may not be included in the MS-Office suite that you
> bought).
> .
>
From: VanguardLH on
Goomba wrote:

> Following your guidance, I cannot (and could not) find Outlook in my system.
> But that seems to be the cause of my confusion. After updates were installed,
> when Outlook seemed to be the default client, instead of following directions
> and using it I went to Tools-Options-etc. and reverted back to OE. At those
> times I had no idea that Outlook was not part of my WinXP Home system. After
> all, why would the update lead me configure Outlook when I never had it?

I have yet to see an update that starts up some configuration dialog for
Outlook. Updates are installed, not configured. So I don't know what
"update" to which you refer.

What version (95, 2000, XP/2002, 2003, 2007) and edition (Basic, Home &
Student, Pro, etc) of Microsoft Office do you have? Do you even have one?

Some pre-built computers are bare (i.e., no fluff software). Some bloat
their software package by throwing in trialware. And some include Office
(but not all editions include Outlook) only if you add it at the time you
purchase the pre-built computer.
From: Goomba on
WinXP Home Ed., Ver. 5.1.2600 Build 2600
Again, after a system update has been installed, when I click on "Read Mail"
instead of going directly into "OE" I get a box indicating that "Outlook"
needs to be configured. If in fact I don't have Outlook as part of my system,
why would such a message be displayed?

"VanguardLH" wrote:

> Goomba wrote:
>
> > Following your guidance, I cannot (and could not) find Outlook in my system.
> > But that seems to be the cause of my confusion. After updates were installed,
> > when Outlook seemed to be the default client, instead of following directions
> > and using it I went to Tools-Options-etc. and reverted back to OE. At those
> > times I had no idea that Outlook was not part of my WinXP Home system. After
> > all, why would the update lead me configure Outlook when I never had it?
>
> I have yet to see an update that starts up some configuration dialog for
> Outlook. Updates are installed, not configured. So I don't know what
> "update" to which you refer.
>
> What version (95, 2000, XP/2002, 2003, 2007) and edition (Basic, Home &
> Student, Pro, etc) of Microsoft Office do you have? Do you even have one?
>
> Some pre-built computers are bare (i.e., no fluff software). Some bloat
> their software package by throwing in trialware. And some include Office
> (but not all editions include Outlook) only if you add it at the time you
> purchase the pre-built computer.
> .
>
From: VanguardLH on
Goomba wrote:

> WinXP Home Ed., Ver. 5.1.2600 Build 2600
> Again, after a system update has been installed, when I click on "Read Mail"
> instead of going directly into "OE" I get a box indicating that "Outlook"
> needs to be configured. If in fact I don't have Outlook as part of my system,
> why would such a message be displayed?

Did you ever have Office installed (whether an OEM, retail, or trial
version)? It looks like it was installed then removed. Did you get your
computer as a used item? If so, did the seller wipe the drive and put on a
fresh install of Windows, or did they just uninstall the programs they
wanted to keep and gave you a polluted hard disk in the used computer?

It looks like Outlook was installed at some time and them removed. However,
the default e-mail client was never changed.

- Go into Outlook Express' options and select to make it the default e-mail
client.

- Go into Internet Options -> Programs and make OE the default e-mail
client.

You clicked "Read Mail" WHERE? Perhaps in the command bar in Internet
Explorer? There is another cause for that problem that the settings above
won't fix. The following describes an issue with Windows, not Internet
Explorer:

"Read Mail" button does not work in Internet Explorer
http://www.winhelponline.com/blog/read-mail-button-does-not-work-in-internet-explorer/
From: Goomba on
Purchased new from Dell. Yes, Read Mail is from the command bar. #1 son had
it for a month or so a while back so who knows what he might have done. Just
did a thorough search and cannot find Outlook anywhere, so what you're saying
about being removed could well be the case. I'll dig up another version and
install. Thank you for the time.


"VanguardLH" wrote:

> Goomba wrote:
>
> > WinXP Home Ed., Ver. 5.1.2600 Build 2600
> > Again, after a system update has been installed, when I click on "Read Mail"
> > instead of going directly into "OE" I get a box indicating that "Outlook"
> > needs to be configured. If in fact I don't have Outlook as part of my system,
> > why would such a message be displayed?
>
> Did you ever have Office installed (whether an OEM, retail, or trial
> version)? It looks like it was installed then removed. Did you get your
> computer as a used item? If so, did the seller wipe the drive and put on a
> fresh install of Windows, or did they just uninstall the programs they
> wanted to keep and gave you a polluted hard disk in the used computer?
>
> It looks like Outlook was installed at some time and them removed. However,
> the default e-mail client was never changed.
>
> - Go into Outlook Express' options and select to make it the default e-mail
> client.
>
> - Go into Internet Options -> Programs and make OE the default e-mail
> client.
>
> You clicked "Read Mail" WHERE? Perhaps in the command bar in Internet
> Explorer? There is another cause for that problem that the settings above
> won't fix. The following describes an issue with Windows, not Internet
> Explorer:
>
> "Read Mail" button does not work in Internet Explorer
> http://www.winhelponline.com/blog/read-mail-button-does-not-work-in-internet-explorer/
> .
>
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