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From: Wes Groleau on 25 Jun 2010 09:55
Apple goofed on this one:

My son lost all his apps when he upgraded to iOS 4

He's angry at Apple, but I say, no biggie, just restore them
from the store.

OK, we see the apps in iTunes, but we can't find any
re-download selection.

You have to one at a time go to each app in the store,
and select BUY. If you confirm that you want
to BUY it again (and who's going to do that if they
don't know it doesn't mean what it says?), only then
does it inform you that you already bought it and
won't be charged again.

I couldn't find that info in the iPhone help,
so in iTunes, Support -> Downloading from store ->
incomplete downloads -> redownloading purchased apps

(Not the most obvious navigation for a download
that was NOT incomplete!)

--
Wes Groleau

Worksheet for Saura's “Carmen”
http://Ideas.Lang-Learn.us/russell?itemid=997
From: Tom Harrington on 25 Jun 2010 11:10
In article <i02cgk$edb$1(a)news.eternal-september.org>,
Wes Groleau <Groleau+news(a)FreeShell.org> wrote:

> Apple goofed on this one:
>
> My son lost all his apps when he upgraded to iOS 4

Didn't back up first, eh? That's how it works, and it's why iTunes
wants to back up the phone before upgrading it.

--
Tom "Tom" Harrington
Independent Mac OS X developer since 2002
http://www.atomicbird.com/
From: Erilar on 25 Jun 2010 11:46
Tom Harrington <tph(a)pcisys.no.spam.dammit.net> wrote:
> In article <i02cgk$edb$1(a)news.eternal-september.org>,
> Wes Groleau <Groleau+news(a)FreeShell.org> wrote:
>
>> Apple goofed on this one:
>>
>> My son lost all his apps when he upgraded to iOS 4
>
> Didn't back up first, eh? That's how it works, and it's why iTunes
> wants to back up the phone before upgrading it.


Hah! I lost all kinds of things, including my address book, when I let
SabreTooth 10.6.3 into the cave with all my tame, well - behaved
software! My reconstituted (from old WP lists) is half the size of the
backup I can't open.

Still looking for a way to access the data in the old one.
--
Erilar, biblioholic medievalist
From: Wes Groleau on 25 Jun 2010 11:47
On 06-25-2010 11:10, Tom Harrington wrote:
> Wes Groleau<Groleau+news(a)FreeShell.org> wrote:
>> Apple goofed on this one:
>>
>> My son lost all his apps when he upgraded to iOS 4
>
> Didn't back up first, eh? That's how it works, and it's why iTunes
> wants to back up the phone before upgrading it.

I think he did _not_ reject the backup. I was not watching,
but before I walked away, I showed him how to turn on things
that weren't syncing, explained why, and said "then click Apply
here in the sync section, and THEN click update."

But if he did, well, one more “learning experience”

--
Wes Groleau

Experience, n. That which enables you to recognize
your mistakes when you make them again.
From: BreadWithSpam on 25 Jun 2010 12:17
Wes Groleau <Groleau+news(a)FreeShell.org> writes:

> Apple goofed on this one:
>
> My son lost all his apps when he upgraded to iOS 4

Did he purchase them on the iPhone rather than in iTunes
on his computer?

After purchasing them, did he ever sync them back to the
computer? (Look for "Transfer purchased from ... iphone"
in the File menu when the phone is plugged in).

If he did none of the above, at least did he back up his
iPhone before performing the upgrade? (in which case he
can do a restore, then do the backups noted above, then
re-do the upgrade)

> You have to one at a time go to each app in the store,
> and select BUY. If you confirm that you want
> to BUY it again (and who's going to do that if they
> don't know it doesn�t mean what it says?), only then
> does it inform you that you already bought it and
> won�t be charged again.

Agreed -- Apple should make it more obvious that you won't
be charged a second time.

> I couldn't find that info in the iPhone help,
> so in iTunes, Support -> Downloading from store ->
> incomplete downloads -> redownloading purchased apps

I hate Apple's help system.



--
Plain Bread alone for e-mail, thanks. The rest gets trashed.
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