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From: JW on 7 Apr 2010 18:47
I have tried searching through the solved questions listed here and did not
find anything that solved my problem, but please let me know if there's
something I've missed!

I receive many e-mails from example(a)theirdomain.com.
The e-mails have a different reply-to address from the one above.
Now normally, I click reply on each of the hundreds of emails, and paste in
the same response. This works fine, but is time consuming.
I thought I could use a rule to simplify the whole process.

My problem is, in my rule, when I select reply using specific template, it
replies to the "From" address of the original e-mail, not the "Reply to"
address.

The "from" address is a generic mailbox at @theirdomain.com.
The "reply-to" address is a specific mailbox of a person -
someone(a)anydomain.com.

These people are not in my contacts, so that's not an option either.

I'm a bit out of touch with writing a script to do what I need, but I'm
willing to try anything!

Any ideas would be most appreciated.

Thank you.

Jane.

From: Michael Bauer [MVP - Outlook] on 13 Apr 2010 05:59


Jane, with SAM you can achieve that: Add the generic address to your
contacts, and in SAM create an address rule for that contact. The current
version doesn't automatically reply to the email , but it can insert your
response by using a signature. So you'd just have to click Reply, then Send.

For more details please click the link in my signature, and see VBOffice
SAM.

--
Best regards
Michael Bauer - MVP Outlook
Category Manager - Manage and share your categories:
SAM - The Sending Account Manager:
<http://www.vboffice.net/product.html?lang=en>


Am Wed, 7 Apr 2010 15:47:01 -0700 schrieb JW:

> I have tried searching through the solved questions listed here and did
not
> find anything that solved my problem, but please let me know if there's
> something I've missed!
>
> I receive many e-mails from example(a)theirdomain.com.
> The e-mails have a different reply-to address from the one above.
> Now normally, I click reply on each of the hundreds of emails, and paste
in
> the same response. This works fine, but is time consuming.
> I thought I could use a rule to simplify the whole process.
>
> My problem is, in my rule, when I select reply using specific template, it
> replies to the "From" address of the original e-mail, not the "Reply to"
> address.
>
> The "from" address is a generic mailbox at @theirdomain.com.
> The "reply-to" address is a specific mailbox of a person -
> someone(a)anydomain.com.
>
> These people are not in my contacts, so that's not an option either.
>
> I'm a bit out of touch with writing a script to do what I need, but I'm
> willing to try anything!
>
> Any ideas would be most appreciated.
>
> Thank you.
>
> Jane.
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